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Recognizing and Responding to Microaggressions at Work
Organizational Development Digital ArticleWhat to do when you notice a colleague - or yourself - saying something harmful. -
The Right Way to Fire Someone
Dismissing employees Digital ArticleBe simple and to-the-point. -
7 Tricky Work Situations, and How to Respond to Them
Difficult conversations Digital ArticleFrom when someone takes credit for an idea to when you have to deliver bad news. -
The Right Way to Hold People Accountable
Developing employees Digital ArticleYou need to be clear in five areas. -
How to Tell Your Boss You Have Too Much Work
Leadership & Managing People Digital ArticleDon't suffer in silence. -
How to Handle Difficult Conversations at Work
Difficult conversations Best PracticeStart by changing your mindset. -
A Step-by-Step Guide to Firing Someone
Dismissing employees Digital ArticleThink about it like a no-fault divorce. -
7 Things to Say When a Conversation Turns Negative
Interpersonal skills Digital ArticleA helpful list of replies and comebacks. -
Preparing to Tell Your Boss "I Quit"
Communication Digital ArticleApproach the conversation with a plan for their reaction - whatever it may be. -
How to Say No to Taking on More Work
Leadership & Managing People Digital ArticleBe up front about your reasons. -
How to Have Difficult Conversations When You Don’t Like Conflict
Difficult conversations Digital ArticleBe curious and respectful. -
Do You Hate Your Boss?
Leadership & Managing People Magazine ArticleAt least half of all employees have quit a job at some point because of their supervisor. People complain of bosses who bully them, micromanage, steal... -
How to Talk to an Employee Who Isn’t Meeting Their Goals
Employee performance management Digital ArticleBe clear, be specific, and end with a plan to move forward. -
When and How to Respond to Microaggressions
Race Digital ArticleA framework for navigating uncomfortable conversations. -
How to Talk to Your Boss When You're Underperforming
Leadership & Managing People Best PracticeFocus on solutions, not excuses. -
How to Respond When an Employee Quits
Communication Digital ArticleIt doesn't have to feel like the end of the world - or be the end of your relationship. -
How to Control Your Emotions During a Difficult Conversation
Difficult conversations Digital ArticleGetting worked up will only make things worse. -
4 Types of Employee Complaints — and How to Respond
Managing people Digital ArticleWhen managed effectively, complainers can help bosses mitigate risks, identify red flags, and uncover opportunities for growth. -
Dealing with Your Incompetent Boss
Leadership & Managing People Best PracticeEveryone complains about their boss from time to time. In fact, some consider it a national workplace pastime. But there's a difference between everyday... -
The Right Way to Respond to Negative Feedback
Communication Digital ArticleHow to turn upsetting or surprising information into helpful and productive data.
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How to Challenge Your Organization’s Status Quo — Productively
Managing yourself Digital ArticleTen steps for turning constructive dissent into the change necessary for innovation. -
What to Do When Stakeholders Have Competing Visions
Interpersonal communication Digital ArticleAdvice for leaders on how to balance multiple interests and agendas. -
How Project Managers Can Say No — While Preserving Relationships
Interpersonal communication Digital ArticleWhat to do next time you get a request you’re not sure whether you and your team can pull off. -
Better Ways to Support a Colleague with Breast Cancer
Illness Digital ArticleAdvice from women who have been through the diagnosis. -
Navigating a Career Turning Point
Management VideoWhen you're at an inflection point in your career, how do you assess and understand what you're looking for? How can you leverage your strengths? What's... -
When a Coworker Undermines You in a Meeting
Difficult conversations Digital ArticleIt can feel jarring and even hurtful. Here’s how to respond. -
10 Questions to Ask Before Entering a Business Partnership
Entrepreneurship Digital ArticleYou can save yourself immeasurable pain down the road by asking these tough questions early. -
What to Do When You Don’t Trust Your Employee
Leadership and managing people Digital ArticleFive steps to take if you’re in this uncomfortable situation. -
Getting Along: My Coworker Is Sabotaging Me — and My Boss Won’t Help
Managing conflicts Digital ArticleHBR’s advice columnist on how to protect yourself and your career from a cutthroat colleague. -
When Should You Take a Problem to HR?
Difficult conversations Digital ArticleAsk yourself these three questions before escalating an issue. -
Overcoming Your Fear of Giving Tough Feedback
Giving feedback Digital ArticleYou’re not doing anyone a favor by avoiding conflict. -
Modeling Feedback on Your Team
Management VideoThe key to fostering a trusting, receptive team environment? Constructive feedback. -
Guess What? People Want Feedback
Management Video... -
Work Through Challenging Feedback
Management VideoWhen faced with tough feedback, take time to process the information you received before you decide to act on it. -
How Will You Give Tough Feedback?
Management VideoReady to give delivering feedback a try? Help team members improve by deciding which path to take to address Mark's performance. -
Can You Defuse an Emotional Response to Feedback?
Management VideoReady to give handling emotional responses a try? Navigate a tricky feedback conversation by putting yourself in Simon's position and deciding how best... -
The Simple Power of Communicating with Kindness
Interpersonal communication Digital ArticleHow to be a more gracious leader. -
How to Proactively Defuse Tension on Your Team
Collaboration and teams Digital ArticleFive strategies for managers and individual team members. -
When Your Boss Gives You Bad Feedback, Badly
Receiving feedback Digital ArticleThe three most common mistakes managers make when delivering feedback — and how to respond. -
4 Types of Employee Complaints — and How to Respond
Managing people Digital ArticleWhen managed effectively, complainers can help bosses mitigate risks, identify red flags, and uncover opportunities for growth.
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ChatChat (VC Version)
Leadership & Managing People Case Study8.95View Details This is a role-play case, intended for use in a leadership development course for MBA students. The case has four roles: two for students playing the... -
Buy-In: Saving Your Good Idea from Getting Shot Down (Enhanced eBook Edition)
Strategy & Execution BookThis special enhanced edition features 15 videos with author John Kotter, who explains how to prevent your good idea from getting shot down. You've got... -
Running a Tight Ship (A): Save the World Foundation Budget Negotiation - Maria Masa - Confidential Instructions
Leadership & Managing People Case Study8.95View Details In this negotiation role-play between a promising new hire (Maria) and her experienced boss (Milo) in a large NGO, Maria has an ambitious mandate to develop... -
Dealing With A Toxic Boss C
Leadership & Managing People Case Study5.00View Details This case is divided into A, B, and C cases. See OB85 Dealing with a Toxic Boss for an expanded version of the full case. A Case: Ned was an upper middle... -
Speak Up, Speak Out: Women at Work Discussion Group Toolkit
The "HBR Women at Work" series, based on the popular HBR podcast of the same name, spotlights the real challenges and opportunities women experience throughout... -
Running a Tight Ship (B): Save the World Foundation Budget Negotiation - Milo Makbuto - Confidential Instructions
Leadership & Managing People Case Study5.00View Details In this negotiation role-play between a promising new hire (Maria) and her experienced boss (Milo) in a large NGO, Maria has an ambitious mandate to develop... -
Virtual EI (HBR Emotional Intelligence Series)
19.99View Details Be mindful, empathetic, and authentic--even on-screen. Managing your team, building relationships and trust, and facilitating effective meetings in a... -
Ramesh Patel at Aragon Entertainment Limited
Leadership & Managing People Case Study8.95View Details Ramesh Patel, a high potential employee, was excited to be named to the company's New Horizons Board, a select team responsible for producing recommendations... -
Moral Complexity in Leadership: Hubris and Humility "Dead Men's Path," by Chinua Achebe
Management Case Study8.95View Details The "Moral Complexity in Leadership" series of cases and teaching notes help business instructors harness the power of fiction to prepare students for... -
Danielle Marcoux at AdNet2Win Technologies
Leadership & Managing People Case Study8.95View Details Danielle Marcoux, Director of Web Design at AdNet2Win Technologies, must decide how best to confront Charles Davide, the Chief Technology Officer and... -
Respond to Conflict with Confidence
Communication Tool99.00View Details Difficult interactions in the workplace are unavoidable, but they don't have to derail you or your team. Understanding conflict and your options for responding... -
Bosses, Coworkers, and Building Great Work Relationships (HBR Work Smart Series)
Management Book22.00View Details I'm not here to make work friends. Or am I? Managers, peers, work friends, mentors, frenemies, annoying people, romantic interests, people with awful... -
HBR's 10 Must Reads on Leadership, Vol. 2 (with bonus article "The Focused Leader" By Daniel Goleman)
Stay on top of your leadership game. Leadership isn't something you're born with or gifted as a reward for an abundance of charisma; true leadership stems... -
HBR Guide to Negotiating Ebook + Tools + Video
Communication Book59.95View Details Negotiating may seem scary or unpleasant: you may worry that you do not have the right skills to go head-to-head in a negotiation and get what you deserve,... -
Ted's Tirade
Organizational Development Case Study8.95View Details Andre Johnson is a young, African American district manager for a national motel chain who oversees six regional managers that are all at least twice... -
HBR Guide to Delivering Effective Feedback
Communication BookTake the stress out of giving feedback. To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback.... -
Resolve a Conflict Successfully
Communication Tool99.00View Details Learn how to address a dispute while preserving-or even strengthening-your relationship with the other person. -
Manage Team Transitions
99.00View Details Few people stay at one company for their whole career. Learn how you can help prevent employee departures and plan for a smooth transition for those who... -
HBR Guide to Remote Work
19.95View Details Get your best work done, no matter where you do it. Video calls from your couch. Project reports in a coffee shop. Presentations at your kitchen table.... -
Managing Your Career (HBR Working Parents Series)
Have the career you want--without putting your family last. Setting and achieving professional goals are complicated when you're managing a career and...
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My Pronouns Are She/They. What Are Yours?
Difficult conversations First PersonGender pronouns are not a trend — they are a best practice. -
Recognizing and Responding to Microaggressions at Work
Organizational Development Digital ArticleWhat to do when you notice a colleague - or yourself - saying something harmful. -
The Right Way to Fire Someone
Dismissing employees Digital ArticleBe simple and to-the-point. -
7 Tricky Work Situations, and How to Respond to Them
Difficult conversations Digital ArticleFrom when someone takes credit for an idea to when you have to deliver bad news. -
The Right Way to Hold People Accountable
Developing employees Digital ArticleYou need to be clear in five areas. -
How to Tell Your Boss You Have Too Much Work
Leadership & Managing People Digital ArticleDon't suffer in silence. -
How to Handle Difficult Conversations at Work
Difficult conversations Best PracticeStart by changing your mindset. -
A Step-by-Step Guide to Firing Someone
Dismissing employees Digital ArticleThink about it like a no-fault divorce. -
The Right Way to Give Negative Feedback to Your Manager
Communication AdviceIt's a tricky conversation, but it can be productive. -
7 Things to Say When a Conversation Turns Negative
Interpersonal skills Digital ArticleA helpful list of replies and comebacks.