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What Great Listeners Actually Do
Listening skills Digital ArticleIt’s about more than keeping quiet. -
The Science of Strong Business Writing
Leadership & Managing People Magazine ArticleBrain scans are showing us in new detail exactly what entices readers. Scientists can see a group of midbrain neurons--the "reward circuit"--light up... -
Recognizing and Responding to Microaggressions at Work
Organizational Development Digital ArticleWhat to do when you notice a colleague - or yourself - saying something harmful. -
The Leadership Odyssey
Leadership Magazine ArticleIt’s not easy to become less directive and more empowering. Here’s how to navigate the challenges. -
The Right Way to Fire Someone
Dismissing employees Digital ArticleBe simple and to-the-point. -
Make the Most of Your One-on-One Meetings
Leadership & Managing People Magazine ArticleFew organizations provide strong guidance or training for managers on meeting individually with their employees, but the author's research shows that... -
7 Tricky Work Situations, and How to Respond to Them
Difficult conversations Digital ArticleFrom when someone takes credit for an idea to when you have to deliver bad news. -
The Right Way to Hold People Accountable
Developing employees Digital ArticleYou need to be clear in five areas. -
How to Tell Your Boss You Have Too Much Work
Leadership & Managing People Digital ArticleDon't suffer in silence. -
How to Handle Difficult Conversations at Work
Difficult conversations Best PracticeStart by changing your mindset. -
How to Become a Better Listener
Communication Digital ArticleSharpen these seven skills. -
A Step-by-Step Guide to Firing Someone
Dismissing employees Digital ArticleThink about it like a no-fault divorce. -
7 Things to Say When a Conversation Turns Negative
Interpersonal skills Digital ArticleA helpful list of replies and comebacks. -
Preparing to Tell Your Boss "I Quit"
Communication Digital ArticleApproach the conversation with a plan for their reaction - whatever it may be. -
How to Say No to Taking on More Work
Leadership & Managing People Digital ArticleBe up front about your reasons. -
How to Have Difficult Conversations When You Don’t Like Conflict
Difficult conversations Digital ArticleBe curious and respectful. -
Do You Hate Your Boss?
Leadership & Managing People Magazine ArticleAt least half of all employees have quit a job at some point because of their supervisor. People complain of bosses who bully them, micromanage, steal... -
How to Talk to an Employee Who Isn’t Meeting Their Goals
Employee performance management Digital ArticleBe clear, be specific, and end with a plan to move forward. -
When and How to Respond to Microaggressions
Race Digital ArticleA framework for navigating uncomfortable conversations. -
How to Talk to Your Boss When You're Underperforming
Leadership & Managing People Best PracticeFocus on solutions, not excuses.
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ChatChat (VC Version)
Leadership & Managing People Case Study8.95View Details This is a role-play case, intended for use in a leadership development course for MBA students. The case has four roles: two for students playing the... -
Good Charts: The HBR Guide to Making Smarter, More Persuasive Data Visualizations
Communication BookA good visualization can communicate the nature and potential impact of information and ideas more powerfully than any other form of communication. For... -
Buy-In: Saving Your Good Idea from Getting Shot Down (Enhanced eBook Edition)
Strategy & Execution BookThis special enhanced edition features 15 videos with author John Kotter, who explains how to prevent your good idea from getting shot down. You've got... -
Unmute! Effective Virtual Communication
Management Case Study8.95View Details Online meetings are now part of our normal daily routines. They are easy to set up, we have hardware to make them happen, multiple software solutions... -
Running a Tight Ship (A): Save the World Foundation Budget Negotiation - Maria Masa - Confidential Instructions
Leadership & Managing People Case Study8.95View Details In this negotiation role-play between a promising new hire (Maria) and her experienced boss (Milo) in a large NGO, Maria has an ambitious mandate to develop... -
Dealing With A Toxic Boss C
Leadership & Managing People Case Study5.00View Details This case is divided into A, B, and C cases. See OB85 Dealing with a Toxic Boss for an expanded version of the full case. A Case: Ned was an upper middle... -
HBR's 10 Must Reads for Mid-Level Managers (Paperback + Ebook)
Management Special Offer34.95View Details Collaborator. Communicator. Connector. Coach. As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation,... -
Speak Up, Speak Out: Women at Work Discussion Group Toolkit
The "HBR Women at Work" series, based on the popular HBR podcast of the same name, spotlights the real challenges and opportunities women experience throughout... -
Creative Conflict: A Practical Guide for Business Negotiators
Negotiation is stuck. It's time for something new. Almost everything is negotiable. Almost every interaction is a negotiation. And in no field is this... -
Ramesh and Gargi (B)
Leadership & Managing People Case Study5.00View Details This is a follow up of 'Ramesh and Gargi (A)'. Part A describes the deterioration of the relationship between three people in an organization. Ramesh,... -
Running a Tight Ship (B): Save the World Foundation Budget Negotiation - Milo Makbuto - Confidential Instructions
Leadership & Managing People Case Study5.00View Details In this negotiation role-play between a promising new hire (Maria) and her experienced boss (Milo) in a large NGO, Maria has an ambitious mandate to develop... -
Win Hearts
Communication ToolA logical argument won't persuade people unless you also "win their hearts"-connect with them on an emotional level. To win hearts, use vivid descriptions,... -
Virtual EI (HBR Emotional Intelligence Series)
19.99View Details Be mindful, empathetic, and authentic--even on-screen. Managing your team, building relationships and trust, and facilitating effective meetings in a... -
Ramesh Patel at Aragon Entertainment Limited
Leadership & Managing People Case Study8.95View Details Ramesh Patel, a high potential employee, was excited to be named to the company's New Horizons Board, a select team responsible for producing recommendations... -
Moral Complexity in Leadership: Hubris and Humility "Dead Men's Path," by Chinua Achebe
Management Case Study8.95View Details The "Moral Complexity in Leadership" series of cases and teaching notes help business instructors harness the power of fiction to prepare students for... -
Tensions at SearchLight Cures
Innovation & Entrepreneurship Case Study8.95View Details This general experience case tells the story of SearchLight Cures, a fictional biotechnology startup. Having discovered a new therapy for a rare disease,... -
Danielle Marcoux at AdNet2Win Technologies
Leadership & Managing People Case Study8.95View Details Danielle Marcoux, Director of Web Design at AdNet2Win Technologies, must decide how best to confront Charles Davide, the Chief Technology Officer and... -
Ruma's Fruit and Gift Basket World: Will Dad Ever Talk to Me?
Innovation & Entrepreneurship Case Study8.95View Details Andrea Ruma has worked for three years at Ruma's Fruit and Gift Basket (Ruma's), a 112- year- old family business in Massachusetts. Andrea is trying to... -
Respond to Conflict with Confidence
Communication Tool99.00View Details Difficult interactions in the workplace are unavoidable, but they don't have to derail you or your team. Understanding conflict and your options for responding... -
Bosses, Coworkers, and Building Great Work Relationships (HBR Work Smart Series)
Management Book22.00View Details I'm not here to make work friends. Or am I? Managers, peers, work friends, mentors, frenemies, annoying people, romantic interests, people with awful...
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How to Write a Meaningful Thank You Note
Leadership & Managing People AscendSample messages from common workplace scenarios. -
What Great Listeners Actually Do
Listening skills Digital ArticleIt’s about more than keeping quiet. -
My Pronouns Are She/They. What Are Yours?
Difficult conversations First PersonGender pronouns are not a trend — they are a best practice. -
The Science of Strong Business Writing
Leadership & Managing People Magazine ArticleBrain scans are showing us in new detail exactly what entices readers. Scientists can see a group of midbrain neurons--the "reward circuit"--light up... -
Recognizing and Responding to Microaggressions at Work
Organizational Development Digital ArticleWhat to do when you notice a colleague - or yourself - saying something harmful. -
The Leadership Odyssey
Leadership Magazine ArticleIt’s not easy to become less directive and more empowering. Here’s how to navigate the challenges. -
The Right Way to Fire Someone
Dismissing employees Digital ArticleBe simple and to-the-point. -
Make the Most of Your One-on-One Meetings
Leadership & Managing People Magazine ArticleFew organizations provide strong guidance or training for managers on meeting individually with their employees, but the author's research shows that... -
7 Tricky Work Situations, and How to Respond to Them
Difficult conversations Digital ArticleFrom when someone takes credit for an idea to when you have to deliver bad news. -
The Right Way to Hold People Accountable
Developing employees Digital ArticleYou need to be clear in five areas.