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How a “Pay-to-Quit” Strategy Can Reveal Your Most Motivated Employees
Employee incentives Digital ArticleEverybody wins with this program. -
Understanding China
Global Business SpotlightThis package begins with "What the West Gets Wrong About China," by Rana Mitter and Elsbeth Johnson, which discusses three fundamental misconceptions:... -
HBR List: Breakthrough Ideas for 2006
Organizational Development Magazine ArticleWe highlight 20 ideas just bubbling up to the surface in 2006. Howard Gardner contends that the ability to synthesize information will be the most valued... -
4 Ways to Remove “Sludge” from Health Care Processes
Behavioral economics Digital ArticleAdvice from three senior managers at Ascension. -
An Anthropologist Walks into a Bar...
Sales & Marketing Magazine ArticleWhen "BeerCo" found its pub sales falling, market research and competitive analysis provided no help. So it sent out a team of social anthropologists... -
From "Economic Man" to Behavioral Economics
Organizational Development Magazine ArticleWhen we make decisions, we make mistakes. We all know this from personal experience, of course. But in case we didn't, a stream of experimental evidence... -
How to Motivate Busy Physicians to Give More Flu Shots
Behavioral economics ResearchMoney won’t do it. -
Maintain Transient Diversity
When you're assembling a group to solve a difficult problem, put together groups in which personalities are diverse from one another but not set in their... -
What Facebook’s Anti-Bias Training Program Gets Right
Managing people Digital ArticleResearch shows that three things matter. -
How Digital Tools and Behavioral Economics Will Save Retirement
Behavioral economics Digital ArticleNudging at scale. -
Leaders as Decision Architects
Decision making and problem solving Magazine ArticleStructure your organization’s work to encourage wise choices. -
Nudging Consumers to Purchase More Sustainably
Global Business Digital ArticlePeople say they want sustainable products - and that they're willing to pay for them - but find excuses to not follow through. -
Survival of the Richest
Finance & Accounting Magazine ArticleAre financial markets driven by efficiency or by irrational behavior? The "adaptive markets hypothesis" brings Darwinian principles into the mix, suggesting... -
Rediscovering Market Segmentation
Sales & Marketing Magazine ArticleIn 1964, Daniel Yankelovich introduced in the pages of Harvard Business Review the concept of nondemographic segmentation, by which he meant the classification... -
Making Personalized Marketing Work
Sales & Marketing Digital ArticleCustomers still struggle to find the products they want. -
We Work Harder When We Know Someone's Watching
Finance & Accounting Digital ArticleIf you're struggling to stay motivated, ask someone to hold you accountable. -
Smart Rules: Six Ways to Get People to Solve Problems Without You
Organizational Development Magazine ArticleAs the world has become more complex, companies have steadily increased their performance requirements: Now they strive to offer low prices and high quality;... -
How to Take the Bias Out of Interviews
Gender Digital ArticleIt’s easier to improve processes than people. -
Managing Risk and Resilience
Strategy & Execution Digital ArticleThere are ordinary, predictable risks--and then there are black swan events, tsunami risks, and disasters. In "The Risks You Can't Foresee," three business... -
The Economics of Well-Being
Leadership & Managing People Magazine ArticleGross domestic product has long been the chief measure of national success. But there's been a lot of talk lately about changing that, from economists...
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Working as an ASHA to Improve Maternal and Child Health in Uttar Pradesh, India
Communication Case StudySet in India's most populous state, Uttar Pradesh, this case explores the complexity of addressing maternal and child health and care delivery by looking... -
When More Is Not Better: Overcoming America's Obsession with Economic Efficiency
American democratic capitalism is in danger. How can we save it? For its first two hundred years, the American economy exhibited truly impressive performance.... -
Note on Behavioural Finance
Finance & Accounting Case Study8.95View Details Behavioural economics, a relatively new branch of study, formally began in the 1980s and has garnered increasing attention from economists and neuroscientists... -
Mr. KLM (A): Jacob Veldhuyzen
Organizational Development Case Study8.95View Details The three-part case study "Mr. KLM" recounts the story of the world's deadliest plane accident: the crash of two Boeing 747 aircraft at Tenerife in 1977.... -
Positive Outlier: Health Outcomes in Kerala, India over Time
Strategy & Execution Case StudyThis case explores how Kerala, India developed a reputation for exemplary health outcomes despite low per capita income. After providing historical background,... -
Why Do Good Managers Choose Poor Strategies?
Leadership & Managing People Case Study8.95View Details The uncertainty and complexity of most business environments make successful management a difficult art. Frequently, bright, experienced, well-educated... -
From mHealth Hackathon to Reality: Diabetes Care
Strategy & Execution Case Study8.95View Details This case explores the development of a business plan for a mobile health application for diabetes care. The case depicts a student team excited about... -
Temporary Staffing at Christie's: An Operations Management Approach
Technology & Operations Case Study8.95View Details The case is based on an actual challenge faced by Christie's Hong Kong, the Hong Kong subsidiary of the renowned auction house. For its biannual auctions,... -
Ciba Consumer Pharmaceuticals' Acutrim: Challenges and Opportunities in Today's Diet Industry
Global Business Case Study8.95View Details Since its introduction in 1983, Acutrim has been a major player in the U.S. appetite suppressant market and in the broader diet industry. This case focuses... -
Loss Aversion, Decision Weights, and the Perceived Value of a Risk Profile
Finance & Accounting Case Study8.95View Details MBA students are taught to use the expected monetary value (EMV) to evaluate risky opportunities. The reaction of individuals to risk, however, is far... -
Tesla, Inc.: Supercharging Auto Sales
Leadership & Managing People Case Study8.95View Details This case describes the situation of Tesla, Inc. (Tesla), in mid-2019. Tesla had just successfully launched the more affordable Model 3, but sales of... -
Berkshire Hathaway: Covid-19 and the Great Disconnect
Strategy & Execution Case Study8.95View Details "We simply attempt to be fearful when others are greedy and to be greedy only when others are fearful." Warren Buffet, 1986 Letter to Shareholders. This... -
BEworks: Experimentation in Business
Sales & Marketing Case Study8.95View Details In 2016, a luxury cosmetic company approached BEworks Inc. (BEworks), a management consulting firm based in Toronto, Ontario, to gain a better understanding... -
Express Scripts: Promoting Prescription Drug Home Delivery (A)
Innovation & Entrepreneurship Case Study8.95View Details The pharmacy benefit manager (PBM) sector processes prescription drug claims on behalf of companies that offer a prescription drug benefit to their employees.... -
PetWellClinic: Shifting from a Red to a Blue Ocean
Management Case Study8.95View Details From nearly bankrupt to a franchised chain of 150+ clinics and growing, PetWellClinic: Shifting from a Red to a Blue Ocean shows the use of blue ocean... -
Evive Health and Workplace Influenza Vaccinations
Leadership & Managing People Case Study8.95View Details Evive Health is a company that manages communication campaigns on behalf of health insurance plans and large employers. Using big data techniques and... -
frog design (Multimedia Case)
Management Tool25.00View Details The case follows the genesis and development of Palo, a radical urban communications hub designed to replace payphone booths in Manhattan, through a joint... -
Updating Probabilities
Leadership & Managing People Case Study8.95View Details Individuals' judgement of probabilities-the likelihood of different events to occur, or the attribution of likely causes to what has occurred-is plagued... -
Mr. KLM (C): Jaap
Organizational Development Case Study5.00View Details The three-part case study "Mr. KLM" recounts the story of the world's deadliest plane accident: the crash of two Boeing 747 aircraft at Tenerife in 1977.... -
Bamara Border Dispute - Subsequent War Telegram for Durnian Diplomats
Sales & Marketing Case Study5.00View Details Each team is composed of representatives from its country's Ministries of Foreign Relations, War, and Finance-each of which has a different perspective...
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How a “Pay-to-Quit” Strategy Can Reveal Your Most Motivated Employees
Employee incentives Digital ArticleEverybody wins with this program. -
Understanding China
Global Business SpotlightThis package begins with "What the West Gets Wrong About China," by Rana Mitter and Elsbeth Johnson, which discusses three fundamental misconceptions:... -
Acquisition Wave in the Fine Chemicals Industry, Teaching Note
Strategy & Execution Digital ArticleTeaching note for cases INS422, INS423 and INS424. -
HBR List: Breakthrough Ideas for 2006
Organizational Development Magazine ArticleWe highlight 20 ideas just bubbling up to the surface in 2006. Howard Gardner contends that the ability to synthesize information will be the most valued... -
4 Ways to Remove “Sludge” from Health Care Processes
Behavioral economics Digital ArticleAdvice from three senior managers at Ascension. -
An Anthropologist Walks into a Bar...
Sales & Marketing Magazine ArticleWhen "BeerCo" found its pub sales falling, market research and competitive analysis provided no help. So it sent out a team of social anthropologists... -
Myth: Both Men and Women Are Perceived as Equally Effective Leaders
Organizational Development Digital ArticleBreakthrough Career Strategies for Women's Success is a 12-chapter book published by Business Expert Press in 2019 and written by Saundra Stroope, who... -
From "Economic Man" to Behavioral Economics
Organizational Development Magazine ArticleWhen we make decisions, we make mistakes. We all know this from personal experience, of course. But in case we didn't, a stream of experimental evidence... -
How to Motivate Busy Physicians to Give More Flu Shots
Behavioral economics ResearchMoney won’t do it. -
To Frame or Reframe: Where Might Design Thinking Research Go Next?
Sales & Marketing Digital ArticleDesign thinking is gaining widespread attention in the practitioner and academic literature. Successful implementation has been documented, and its value...