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The Leader as Coach
Leadership & Managing People Magazine ArticleIn the face of rapid, disruptive change, companies are realizing that managers can't be expected to have all the answers and that command-and-control... -
Make Your Values Mean Something
Organizational Development Magazine ArticleTake a look at this list of corporate values: Communication. Respect. Integrity. Excellence. They sound pretty good, don't they? Maybe they even resemble... -
Change Management Requires a Change Mindset
Leadership & Managing People Digital ArticleOur ability to manage change hinges on our ability to manage ourselves, including our fears and anxieties. -
Consulting Is More Than Giving Advice
Management Magazine ArticleBy building on a hierarchy of goals, consultants and managers can work toward mutual interests. -
Employees Are Losing Patience with Change Initiatives
Organizational change Digital ArticleA Gartner survey found that employees’ willingness to support enterprise change fell from 74% in 2016 to just 43% in 2022. -
What Does It Actually Take to Build a Data-Driven Culture?
Digital transformation Digital ArticleLessons from Kuwait’s Gulf Bank. -
Why Diversity Programs Fail
Organizational Development Magazine ArticleAfter Wall Street firms repeatedly had to shell out millions to settle discrimination lawsuits, businesses started to get serious about their efforts... -
8 Questions About Using AI Responsibly, Answered
Technology & Operations Big IdeaGenerative AI tools are poised to change the way every business operates. As your own organization begins strategizing which to use, and how, operational... -
Strategies for Learning from Failure
Organizational Development Magazine ArticleMany executives believe that all failure is bad (although it usually provides lessons)-and that learning from it is pretty straightforward. The author,... -
To Implement Change, You Don't Need to Convince Everyone at Once
Organizational Development Digital ArticleRather than trying to convince skeptics from the outset, start with a small group of enthusiastic people. -
Strategic Management for Competitive Advantage
Strategic planning Magazine ArticleHow some large companies infuse their planning process with new entrepreneurial vigor, maintaining market leadership over the long haul. -
Embracing Agile
Organizational Development Magazine ArticleOver the past 25 to 30 years, agile innovation methods have greatly increased success rates in software development, improved quality and speed to market,... -
Radical Optionality
Strategy & Execution Magazine ArticleThe next era of competition is at hand. To succeed in an environment of high uncertainty, greater short-term pressure, and tighter resource constraints,... -
6 Key Levers of a Successful Organizational Transformation
Organizational Development Digital ArticleLeaders, don't overlook your employees' emotional journey. -
Getting Serious About Diversity
Organizational Development Magazine ArticleLeaders may mean well when they tout the economic payoffs of hiring more women and people of color, but there is no research support for the notion that... -
The Future of Leadership Development
Leadership & Managing People SpotlightCompanies spend heavily on executive education but often get a meager return on their investment. That's because business schools and other traditional... -
Choosing Strategies for Change (HBR Classic)
Organizational Development Magazine ArticleThe rapid rate of change in the world of management continues to escalate. New government regulations, new products, growth, increased competition, technological... -
Protecting DEI Progress When Budgets Are Tight
Diversity and inclusion Digital ArticleThree strategies to embed DEI into your core business practices — and make your efforts recession-proof. -
Communities of Practice: The Organizational Frontier
Organizational Development Magazine ArticleA new organizational form is emerging in companies that run on knowledge: the community of practice. And for this expanding universe of companies, communities... -
Change Is Hard. Here's How to Make It Less Painful.
Leadership & Managing People Digital ArticleFour strategies to help you shift your mindset.
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Malaysia Airlines: Culture Transformation While Flying Through Turbulence
Management Case Study8.95View Details This case study follows Malaysia Airlines Berhad (MAB) through its Culture Journey (2018-2021), an initiative to rebuild the corporate culture as part... -
Intel Corp.: Leveraging Capabilities for Strategic Renewal
Strategy & Execution Case Study6.95View Details Traces the history of Intel from its earliest days as a technology-driven memory company to its emergence as an increasingly market-focused microprocessor... -
Providian Trust: Tradition and Technology (A)
Technology & Operations Case Study8.95View Details A major trust company attempts to implement a major software system while simultaneously reengineering business processes. Providian Trust, a previously... -
Jones Lang LaSalle: Reorganizing around the Customer (2005)
Organizational Development Case Study6.95View Details Peter Roberts, CEO of Jones, Lang, LaSalle (JLL) Americas division, has been charged with expanding the company's presence in its core geographic markets... -
The Berkeley-Haas School of Business: Codifying, Embedding, and Sustaining Culture (B)
Organizational Development Case Study5.00View Details The case discusses the challenges the dean faced as well as future challenges to sustain the culture after the dean steps down at the end of the 2017/2018... -
Aligning the Stars: How to Succeed When Professionals Drive Results
Most businesses rely on talent to succeed, but none so much as professional service firms. Within this rapidly expanding, trillion-dollar industry, professionals--and... -
Leading the Life You Want: Skills for Integrating Work and Life
"For nearly thirty years, my life's work has been to help people like you find ways to bring the often warring aspects of life into greater harmony."--Stew... -
Willow Creek Community Church: What Really Makes a Difference?
Leadership & Managing People Case Study8.95View Details Willow Creek Community Church, located outside of Chicago, IL, was one of the best attended and most influential churches in the United States. It was... -
Steven A. Cohen: From Industry Pariah to Industry Standard-Bearer? (C)
Leadership & Managing People Case Study5.00View Details Supplement to case 417013. This (C) case provides events in late 2014 and 2015. In March 2016, Point72 Asset Management is contemplating whether it should... -
A Non-Traditional Female Entrepreneur (A)
Strategy & Execution Case Study8.95View Details The president and founder of New Deantronics (ND), launched her sales office in San Francisco, California, in 1985 and then set up her factory in Taiwan... -
Haiti Hope: Innovating the Mango Value Chain
Technology & Operations Case Study8.95View Details Haiti Hope was to provide 25,000 Haitian farmers with world-class business and industry expertise to help them grow mangos more efficiently and abundantly,... -
Etihad Airways: Rethinking Internationalization and Growth
Strategy & Execution Case Study8.95View Details This case presents a situation faced by Tony Douglas, CEO of Etihad Airways, a government-owned, full-service airline. It is February 6, 2020, and Douglas... -
Yum! China
Sales & Marketing Case Study14.00View Details Since the first KFC opened in China in 1987, Yum--under Sam Su's leadership--had built the largest restaurant company by far in mainland China. Averaging... -
Humanocracy: Creating Organizations as Amazing as the People Inside Them
Strategy & Execution BookIn a world of unrelenting change and unprecedented challenges, we need organizations that are resilient and daring. Unfortunately, most organizations,... -
Amazon, Google, and Apple: Smart Speakers and the Battle for the Connected Home
Sales & Marketing Case Study8.95View Details Amazon, Google, and Apple all offer their own smart speaker. The devices represent each firm's entry point into the connected home market. All three companies... -
FJ Management Inc.
Leadership & Managing People Case Study8.95View Details In late 2015, Crystal Call Maggelet, president and CEO of FJ Management, is working with her investment committee to help set the company's strategic... -
Disney's "The Lion King" (C): Repeat Performance?
Technology & Operations Case Study5.00View Details Three of Disney's animated films that followed "The Lion King"-"Pocahontas," "Toy Story," and "The Hunchback of Notre Dame"-were significantly less successful... -
Fukushima Daiichi Nuclear Power Station (NPS)
Strategy & Execution Case Study8.95View Details The questions may largely fall into two categories: (1) Did Japan or PM Kan and his team cope well with the crisis (i.e., questions regarding efficiency... -
Overhead Reduction Task Force
Leadership & Managing People Case Study8.95View Details A middle manager is about to meet with his boss to discuss her request that he head up a task force to determine how overhead can be reduced by 20%. He... -
Negotiate for Success Ebook Collection
Sales & Marketing Special Offer85.00View Details Negotiating is a tricky business. Despite your best efforts at the bargaining table, you may end up holding the short end of the stick. This specially-priced...
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The Leader as Coach
Leadership & Managing People Magazine ArticleIn the face of rapid, disruptive change, companies are realizing that managers can't be expected to have all the answers and that command-and-control... -
Make Your Values Mean Something
Organizational Development Magazine ArticleTake a look at this list of corporate values: Communication. Respect. Integrity. Excellence. They sound pretty good, don't they? Maybe they even resemble... -
Change Management Requires a Change Mindset
Leadership & Managing People Digital ArticleOur ability to manage change hinges on our ability to manage ourselves, including our fears and anxieties. -
Consulting Is More Than Giving Advice
Management Magazine ArticleBy building on a hierarchy of goals, consultants and managers can work toward mutual interests. -
Employees Are Losing Patience with Change Initiatives
Organizational change Digital ArticleA Gartner survey found that employees’ willingness to support enterprise change fell from 74% in 2016 to just 43% in 2022. -
What Does It Actually Take to Build a Data-Driven Culture?
Digital transformation Digital ArticleLessons from Kuwait’s Gulf Bank. -
Why Diversity Programs Fail
Organizational Development Magazine ArticleAfter Wall Street firms repeatedly had to shell out millions to settle discrimination lawsuits, businesses started to get serious about their efforts... -
8 Questions About Using AI Responsibly, Answered
Technology & Operations Big IdeaGenerative AI tools are poised to change the way every business operates. As your own organization begins strategizing which to use, and how, operational... -
Strategies for Learning from Failure
Organizational Development Magazine ArticleMany executives believe that all failure is bad (although it usually provides lessons)-and that learning from it is pretty straightforward. The author,... -
To Implement Change, You Don't Need to Convince Everyone at Once
Organizational Development Digital ArticleRather than trying to convince skeptics from the outset, start with a small group of enthusiastic people.