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How to Conduct a Great Performance Review
Developing employees Digital ArticleWhat to do before, during, and after the meeting. -
9 Trends That Will Shape Work in 2023 and Beyond
Business management Digital ArticleAmid a looming economic downturn, employers can expect another tumultuous year. -
How Companies Can Improve Employee Engagement Right Now
Leadership & Managing People Digital ArticleStart by connecting what people do to what they care about. -
How a “Pay-to-Quit” Strategy Can Reveal Your Most Motivated Employees
Employee incentives Digital ArticleEverybody wins with this program. -
Rethink Your Employee Value Proposition
Organizational Development SpotlightA lot of leaders believe that the formula for attracting and keeping talent is simple: Just ask people what they want and give it to them. The problem... -
Putting the Service-Profit Chain to Work
Supply chain management Magazine ArticleEditor’s Note: This article sets out a simple, elegant, and ultimately tough-minded way to build profitability in a service business. Originally published in 1994, it offers as much today as it did then and is a perennial best seller. ♦ UPDATE: Learn about companies that are applying this timeless advice today. Top-level executives of outstanding […] -
Second in Command: The Misunderstood Role of the Chief Operating Officer
Employee retention Magazine ArticleNew research sheds light on this most mysterious of executives, at once so critical and so situational. -
The Value of Belonging at Work
Inclusion and belonging Digital ArticleIt’s good for people — and for the bottom line. -
Why Employees Need Both Recognition and Appreciation
Organizational Development Digital ArticleOne is about what people do; the other is about who they are. -
Communities of Practice: The Organizational Frontier
Organizational Development Magazine ArticleA new organizational form is emerging in companies that run on knowledge: the community of practice. And for this expanding universe of companies, communities... -
Making Exit Interviews Count
Organizational Development Magazine ArticleIn the knowledge economy, skilled employees are the assets that drive organizational success. Thus companies must learn from them--why they stay, why... -
Why Employees Stay
Organizational Development Magazine ArticleAn on-going study of 406 employees in 3 companies indicates the two variables that affect job retention and turnover are job satisfaction and environmental... -
It’s Time to Reimagine Employee Retention
Employee retention Digital ArticleThree ways to increase the chance that top talent sticks around. -
A Better Way to Develop and Retain Top Talent
Developing employees Digital ArticleAre you giving your employees enough opportunities to learn? -
8 Things Leaders Do That Make Employees Quit
Leadership & Managing People Digital ArticleThey're some of the most expensive mistakes you can make. -
How to Intervene When a Manager Is Gaslighting Their Employees
Leadership & Managing People Digital ArticleWhat leaders can do when they spot this bad behavior. -
How to Design an Internal Talent Marketplace
Technology & Operations Magazine ArticleInternal talent marketplaces (ITMs), which organizations use to match workers and roles, can increase job satisfaction and engagement, reduce turnover,... -
Burnout Is About Your Workplace, Not Your People
Leadership & Managing People Digital ArticleLeaders create the conditions that lead to burnout - or prevent it. -
Onboarding Can Make or Break a New Hire’s Experience
Developing employees HBR BestsellerImplementing a formal program could boost retention by up to 50%. -
3 Ways to Boost Retention Through Professional Development
Employee retention Digital ArticleData suggests it’s one of the best ways to improve company culture.
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Au Bon Pain: The French Bakery Cafe, the Partner/Manager Program
Technology & Operations Case Study6.95View Details In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic... -
Leading Change in Talent at L'Oreal
Organizational Development Case Study8.95View Details Jean-Claude Le Grand just stepped into a new role as Executive Vice-President for Human Resources at the global cosmetics company, L'Oréal. He is now... -
Beamery: Using Skills and AI to Modernize HR
Management Case Study8.95View Details Unicorn human relationships startup Beamery evaluates it growth versus depth strategy as its strategic partners and customers could become future competitors... -
People Management
Organizational Development Case Study8.95View Details Highlights critical gaps between research and practice in the field of strategic human resources management. Also, aims to debunk some myths and preconceptions... -
Chime Solutions
Technology & Operations Case Study8.95View Details Just two years after launching their 10k by 2020 initiative to hire 10,000 employees by 2020, the COVID-19 pandemic forced Chief Executive Officer Mark... -
Costco Companies, Inc.
Sales & Marketing Case Study8.95View Details Costco Companies, one of the major players in the wholesale club industry, has developed a new class of membership that offers discounted services--auto,... -
Retaining Employees
9.95View Details What can you, as a manager, do to attract top talent and keep your company's high-performing employees? In Retaining Employees, you'll learn ways to stay... -
Arck Systems
Leadership & Managing People Case Study8.95View Details The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software... -
Barbara Norris: Leading Change in the General Surgery Unit
Leadership & Managing People Case Study8.95View Details Barbara Norris struggles to address the many problems facing her as a recently promoted nurse manager in the General Surgery Unit (GSU) at Eastern Massachusetts... -
Brown Capital Management
Finance & Accounting Case Study8.95View Details Set in July 2021, this case looks at several growth strategies under consideration at Brown Capital, the second-oldest Black-owned asset management firm... -
Rogers Cable: First Time Right
Leadership & Managing People Case Study8.95View Details In the fall of 2002, the directors of process engineering at Rogers Cable had discovered that a significant portion of Rogers Cable's installations and... -
FirstConnect Solutions - Gig Working to Solve the Leaking Bucket
Management Case Study8.95View Details Founded in May 2020, FirstConnect Solutions is a micro, small, and medium enterprise (MSME) focused on providing recruitment and staffing solutions. When... -
HBR's 10 Must Reads for Mid-Level Managers (Paperback + Ebook)
Management Special Offer34.95View Details Collaborator. Communicator. Connector. Coach. As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation,... -
YellowStarr Financial: Refocusing on Employee Engagement
Leadership & Managing People Case Study8.95View Details This case offers students an opportunity to observe employee engagement through key events that took place at YellowStarr Financial Services before and... -
Arck Systems (B)
Leadership & Managing People Case Study5.00View Details The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software... -
The Case for Good Jobs: How Great Companies Bring Dignity, Pay, and Meaning to Everyone's Work
From MIT professor and pre-eminent voice on Good Jobs comes a leadership guide for choosing excellence and providing good jobs that offer a living wage,... -
Shanghai Diligence Law Firm (B)
Leadership & Managing People Case Study5.00View Details Shanghai Diligence Law Firm continued with its approach to grow through a merger, rather than organically, and was eventually merged into a bigger law... -
Stone Finch, Inc.: Young Division, Old Division
Leadership & Managing People Case Study8.95View Details CEO Jim Billings wants to attract energetic, entrepreneurial talent to Stone Finch, Inc., which comprises an older division that fabricates products like... -
HBR's 10 Must Reads on Leadership, Vol. 2 (with bonus article "The Focused Leader" By Daniel Goleman)
Stay on top of your leadership game. Leadership isn't something you're born with or gifted as a reward for an abundance of charisma; true leadership stems... -
Reinventing Human Resources at the School District of Philadelphia
Organizational Development Case StudyDescribes ongoing reform efforts in the area of human resources at the School District of Philadelphia. Portrays the challenges and opportunities facing...
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How to Conduct a Great Performance Review
Developing employees Digital ArticleWhat to do before, during, and after the meeting. -
9 Trends That Will Shape Work in 2023 and Beyond
Business management Digital ArticleAmid a looming economic downturn, employers can expect another tumultuous year. -
How Companies Can Improve Employee Engagement Right Now
Leadership & Managing People Digital ArticleStart by connecting what people do to what they care about. -
How a “Pay-to-Quit” Strategy Can Reveal Your Most Motivated Employees
Employee incentives Digital ArticleEverybody wins with this program. -
Ask an Expert: How Do I Ask for Time Off in a New Job?
Organizational Development AdviceThere is no such thing as "earning" a break. -
Rethink Your Employee Value Proposition
Organizational Development SpotlightA lot of leaders believe that the formula for attracting and keeping talent is simple: Just ask people what they want and give it to them. The problem... -
Putting the Service-Profit Chain to Work
Supply chain management Magazine ArticleEditor’s Note: This article sets out a simple, elegant, and ultimately tough-minded way to build profitability in a service business. Originally published in 1994, it offers as much today as it did then and is a perennial best seller. ♦ UPDATE: Learn about companies that are applying this timeless advice today. Top-level executives of outstanding […] -
Second in Command: The Misunderstood Role of the Chief Operating Officer
Employee retention Magazine ArticleNew research sheds light on this most mysterious of executives, at once so critical and so situational. -
The Value of Belonging at Work
Inclusion and belonging Digital ArticleIt’s good for people — and for the bottom line. -
Why Employees Need Both Recognition and Appreciation
Organizational Development Digital ArticleOne is about what people do; the other is about who they are.