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An Antidote to Microaggressions? Microvalidations.
Diversity and inclusion Digital ArticleFive subtle acts of inclusion leaders can start practicing right now. -
How to Conduct a Great Performance Review
Developing employees Digital ArticleWhat to do before, during, and after the meeting. -
Set-Up-to-Fail Syndrome
Leadership & Managing People Magazine ArticleWhy do some employees perform poorly? Most managers would answer this question by ticking off a list that includes weak skills, insufficient experience,... -
9 Trends That Will Shape Work in 2023 and Beyond
Business management Digital ArticleAmid a looming economic downturn, employers can expect another tumultuous year. -
How Companies Can Improve Employee Engagement Right Now
Leadership & Managing People Digital ArticleStart by connecting what people do to what they care about. -
How a “Pay-to-Quit” Strategy Can Reveal Your Most Motivated Employees
Employee incentives Digital ArticleEverybody wins with this program. -
How Netflix Reinvented HR
Organizational Development Magazine ArticleWhen Netflix executives wrote a PowerPoint deck about the organization's talent management strategies, the document went viral--it's been viewed more... -
How to Succeed Quickly in a New Role
Leadership & Managing People Magazine ArticleA role transition, whether it's a promotion, a move to a new organization, or a fresh challenge in an existing job, can be a huge boost to one's career.... -
A Step-by-Step Guide to Firing Someone
Dismissing employees Digital ArticleThink about it like a no-fault divorce. -
High-Performing Teams Need Psychological Safety: Here’s How to Create It
Collaboration and teams HBR BestsellerSix ways to build trust. -
How Diversity Can Drive Innovation
Organizational Development Magazine ArticleCompanies that have what the authors call two-dimensional (2-D) diversity--their leaders exhibit both inherent and learned diversity traits--are much... -
Rethink Your Employee Value Proposition
Organizational Development SpotlightA lot of leaders believe that the formula for attracting and keeping talent is simple: Just ask people what they want and give it to them. The problem... -
The C-Suite Skills That Matter Most
Succession planning SpotlightMore than ever, companies need leaders who are good with people. -
Putting the Service-Profit Chain to Work
Supply chain management Magazine ArticleEditor’s Note: This article sets out a simple, elegant, and ultimately tough-minded way to build profitability in a service business. Originally published in 1994, it offers as much today as it did then and is a perennial best seller. ♦ UPDATE: Learn about companies that are applying this timeless advice today. Top-level executives of outstanding […] -
How to Conduct an Effective Job Interview
Organizational Development Best PracticeDon't waste your breath with absurd questions like: What are your weaknesses? -
Second in Command: The Misunderstood Role of the Chief Operating Officer
Employee retention Magazine ArticleNew research sheds light on this most mysterious of executives, at once so critical and so situational. -
The Value of Belonging at Work
Inclusion and belonging Digital ArticleIt’s good for people — and for the bottom line. -
Why Employees Need Both Recognition and Appreciation
Organizational Development Digital ArticleOne is about what people do; the other is about who they are. -
What Great Managers Do
Leadership & Managing People Magazine ArticleMuch has been written about the qualities that make a great manager, but most of the literature overlooks a fundamental question: What does a great manager... -
The Future of Leadership Development
Leadership & Managing People SpotlightCompanies spend heavily on executive education but often get a meager return on their investment. That's because business schools and other traditional...
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Au Bon Pain: The French Bakery Cafe, the Partner/Manager Program
Technology & Operations Case Study6.95View Details In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic... -
SM Entertainment
Strategy & Execution Case Study8.95View Details On the evening of June 10, 2011, the first European tour of Korean idol groups was held in Paris. With European fans demanding tickets and organizing... -
Leading Change in Talent at L'Oreal
Organizational Development Case Study8.95View Details Jean-Claude Le Grand just stepped into a new role as Executive Vice-President for Human Resources at the global cosmetics company, L'Oréal. He is now... -
Beamery: Using Skills and AI to Modernize HR
Management Case Study8.95View Details Unicorn human relationships startup Beamery evaluates it growth versus depth strategy as its strategic partners and customers could become future competitors... -
People Management
Organizational Development Case Study8.95View Details Highlights critical gaps between research and practice in the field of strategic human resources management. Also, aims to debunk some myths and preconceptions... -
An Heir with No Spare: The Deitch Family Office
Finance & Accounting Case Study8.95View Details Joe and Matt Deitch, father and son, knew it was time to start their own family office. Matthew had recently joined his father at the family's three enterprises,... -
Nick Saban: Embracing "The Process" of Sustaining Success
Management Case Study8.95View Details Nick Saban, head coach of the University of Alabama football team from 2007-2022, fielded teams that won 183 of 208 games (88%), including a record-tying... -
Chime Solutions
Technology & Operations Case Study8.95View Details Just two years after launching their 10k by 2020 initiative to hire 10,000 employees by 2020, the COVID-19 pandemic forced Chief Executive Officer Mark... -
Costco Companies, Inc.
Sales & Marketing Case Study8.95View Details Costco Companies, one of the major players in the wholesale club industry, has developed a new class of membership that offers discounted services--auto,... -
Steady Leadership in Choppy Seas: An Asian Maritime Perspective
Organizational Development Case Study8.95View Details Set in March 2015, the case begins when the Baltic Dry Index (BDI), an economic indicator of the average price to ship raw materials, hits an all-time... -
Retaining Employees
9.95View Details What can you, as a manager, do to attract top talent and keep your company's high-performing employees? In Retaining Employees, you'll learn ways to stay... -
A New Team at Tier1 Coaching and Development, Inc.
Organizational Development Case Study8.95View Details The co-founder of Tier1 Coaching and Development, Inc., a small training and development firm, had to hire an entirely new staff after 10 years in business.... -
Shine: Using Brain Science to Get the Best from Your People
30.00View Details Your job as a manager is getting harder all the time. But your most critical responsibility--especially in today's world of intensifying competition and... -
Bill Connors and The Farm, a Comcast NBCUniversal Innovation Hub (Powered by Boomtown)
Organizational Development Case Study8.95View Details In 2017, Bill Connors, the President of Comcast's Central Division, launched a startup accelerator in Comcast's new Atlanta Regional headquarters. Comcast... -
A. P. Moller-Maersk: Enabling Strategic Business Transformation
Management Case Study8.95View Details A.P. Moller-Maersk (MAERSK), an integrated container logistics company based in Copenhagen, Denmark, has been on a decade long strategic transformation... -
Takeda Pharmaceutical Company Limited (A)
Strategy & Execution Case Study8.95View Details This case follows Christophe Weber, President and CEO of Takeda Pharmaceutical Company Limited, a leading pharmaceutical company headquartered in Tokyo,... -
Blue Ocean Strategy with Harvard Business Review Classic Article "Blue Ocean Leadership" (2 Books)
Strategy & Execution BookChart a path to creating uncontested market space and winning the future. This collection of work by globally preeminent management thinkers W. Chan Kim... -
Mary Caroline Tillman at Egon Zehnder: Spotting Talent in the 21st Century
Leadership & Managing People Case Study14.00View Details This case investigates both micro and macro issues around strategic human capital development. First, it explores how Egon Zehnder, a leading global search... -
Arck Systems
Leadership & Managing People Case Study8.95View Details The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software... -
Deloitte's Pixel (A): Consulting with Open Talent
Leadership & Managing People Case Study8.95View Details Deloitte Consulting's General Manager Balaji Bondili, head of Pixel, considers how best to grow Deloitte Consulting's use of open (on-demand) talent,...
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An Antidote to Microaggressions? Microvalidations.
Diversity and inclusion Digital ArticleFive subtle acts of inclusion leaders can start practicing right now. -
How to Conduct a Great Performance Review
Developing employees Digital ArticleWhat to do before, during, and after the meeting. -
Set-Up-to-Fail Syndrome
Leadership & Managing People Magazine ArticleWhy do some employees perform poorly? Most managers would answer this question by ticking off a list that includes weak skills, insufficient experience,... -
9 Trends That Will Shape Work in 2023 and Beyond
Business management Digital ArticleAmid a looming economic downturn, employers can expect another tumultuous year. -
How Companies Can Improve Employee Engagement Right Now
Leadership & Managing People Digital ArticleStart by connecting what people do to what they care about. -
How a “Pay-to-Quit” Strategy Can Reveal Your Most Motivated Employees
Employee incentives Digital ArticleEverybody wins with this program. -
How Netflix Reinvented HR
Organizational Development Magazine ArticleWhen Netflix executives wrote a PowerPoint deck about the organization's talent management strategies, the document went viral--it's been viewed more... -
Ask an Expert: How Do I Ask for Time Off in a New Job?
Organizational Development AdviceThere is no such thing as "earning" a break. -
How to Succeed Quickly in a New Role
Leadership & Managing People Magazine ArticleA role transition, whether it's a promotion, a move to a new organization, or a fresh challenge in an existing job, can be a huge boost to one's career.... -
A Step-by-Step Guide to Firing Someone
Dismissing employees Digital ArticleThink about it like a no-fault divorce.