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How to Design an AI Marketing Strategy
IT management SpotlightWhat the technology can do today—and what’s next -
Data Scientist: The Sexiest Job of the 21st Century
Organizational Development Magazine ArticleBack in the 1990s, computer engineer and Wall Street "quant" were the hot occupations in business. Today data scientists are the hires firms are competing... -
What's Your Data Strategy?
Strategy & Execution Magazine ArticleAlthough the ability to manage torrents of data has become crucial to companies' success, most organizations remain badly behind the curve. More than... -
Building a Transparent Supply Chain
Technology & Operations Magazine ArticleOne of the most promising applications of emerging blockchain technology is supply chain management. Blockchain--the digital record-keeping system developed... -
Implementing New Technology
Digital transformation Magazine ArticleFor all the dollars spent by American companies on R&D, there often remains a persistent and troubling gap between the inherent value of the technology they develop and their ability to put it to work effectively. At a time of fierce global competition, the distance between technical promise and genuine achievement is a matter of […] -
How Information Gives You Competitive Advantage
IT management Magazine ArticleThe information revolution is sweeping through our economy. No company can escape its effects. Dramatic reductions in the cost of obtaining, processing, and transmitting information are changing the way we do business. Most general managers know that the revolution is under way, and few dispute its importance. As more and more of their time and […] -
Customer Data: Designing for Transparency and Trust
Sales & Marketing Magazine ArticleWith the help of technology, companies today sweep up huge amounts of customer data. But they tend to be opaque about the information they collect and... -
Boards Are Having the Wrong Conversations About Cybersecurity
Technology & Operations Digital ArticleA survey of 600 directors suggests that growing awareness of cyber risk isn't enough to drive better preparedness. -
The Truth About Blockchain
Blockchain HBR BestsellerIt will take years to transform business, but the journey begins now. -
The 4 Tiers of Digital Transformation
Disruptive innovation Digital ArticleA framework to ensure your digital investments are driven by strategic objectives. -
Don’t Cut IT During a Downturn
Recessions Digital ArticleHoward Rubin is CEO of Rubin Systems. John Sviokla is vice chairman of Diamond Management and Technology Consultants. By Howard Rubin and John Sviokla When we learned to drive many years ago, back in the age of rear wheel drive, we were both taught to “turn into the skid” because our natural instincts to turn […] -
What High-Tech Managers Need to Know About Brands
IT management Magazine ArticleBrands are not just names slapped on products by the marketing department; they embody the value those products have for your customers. That may be more true for high-tech products than it is for soap. -
The Founder of Qualtrics on Reinventing an Already Successful Business
Growth strategy Magazine ArticleIt’s much easier to change from a position of strength. -
3 Ways Health Care Leaders Can Encourage Experimentation
Innovation Digital ArticleConsensus is often the enemy of innovation. -
Why Marketing Needs Closer Ties to IT
Technology & Operations Digital ArticleAnd how to forge them. -
Dark Side of Customer Analytics (HBR Case Study)
Strategy & Execution Magazine ArticleHealth insurer IFA and grocery chain ShopSense have formed an intriguing partnership, but it threatens to test customers' tolerance for sharing personal... -
Management in the 1980’s
Change management Magazine ArticleOver the last decade a new technology has begun to take hold in American business, one so new that its significance is still difficult to evaluate. While many aspects of this technology are uncertain, it seems clear that it will move into the managerial scene rapidly, with definite and far-reaching impact on managerial organization. In […] -
Even the Tiniest Error Can Cost a Company Millions
Technology & Operations Digital ArticleHow AT&T's approach to data helped them solve a big problem. -
Exploiting the Virtual Value Chain
Strategy & Execution Magazine ArticleEvery business today competes in two worlds; a physical world of resources that managers can see and touch and a virtual world made of information. Executives... -
What? Me, Worry?
Intellectual property Magazine ArticleMost executives think they’re security conscious—they change their passwords and shred important documents and so forth. But what rarely crosses their minds, says espionage expert H. Keith Melton, is that cloak-and-dagger types really are after their valuables. Just because you’re not paranoid, he observes, doesn’t mean they’re not following you. Melton, the author of Ultimate […]
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How the Cloud Is Changing Data Science
Analytics and data science Digital ArticleHere’s what leaders need to know in this shifting landscape. -
How Companies Think About Data
Data management Digital ArticleUnderstanding the fundamentals of using data. -
What’s Lost When Data Systems Don’t Communicate
Technology and analytics Digital ArticleIs “disconnection debt” costing your company? - SPONSOR CONTENT FROM AMAZON BUSINESS
Create Smart Business Buying Efficiencies With Integrations
Digital transformation Sponsor ContentSponsor content from Amazon Business. - SPONSOR CONTENT FROM UNISYS
Personalize Your IT Service Delivery With Persona Mapping
IT management Sponsor ContentSponsor content from Unisys. -
The Value of Digital Transformation
Technology and analytics Digital ArticleA team at McKinsey tracked the performance of 80 banks over four years to identify exactly how their transformation efforts paid off — and how others can follow suit. -
What Is Responsible Computing?
Business and society Digital ArticleA practical framework to help companies understand the environmental, social, and ethical impacts of how they use technology. - SPONSOR CONTENT FROM MICROSOFT X AMD
Enhance Your Geo-Distributed Apps with Networking Services that Go the Distance
IT security management Sponsor ContentSponsor content from Microsoft x AMD. -
Managing the Risks of Generative AI
AI and machine learning Digital ArticleGuidelines for companies as they implement the next generation of AI tools. - SPONSORED CONTENT FROM Intel
The Strategic Importance of a PC Refresh
IT security management ResearchWhite Paper Sponsored By Intel -
What It Takes to Sell Cloud-Based Software to the U.S. Government
Cybersecurity and digital privacy Digital ArticleComplying with FedRAMP is worth the investment. -
Boards Are Having the Wrong Conversations About Cybersecurity
IT management Digital ArticleA survey of 600 directors suggests that growing awareness of cyber risk isn’t enough to drive better preparedness. -
How Tech Is Transforming Entry-Level, Customer-Facing Jobs
IT management Digital ArticleTakeaways from a survey of more than 800 customer service reps. - SPONSORED CONTENT FROM HCLTech
Device as a Service: The Organizational Uniter
Technology and analytics ResearchWhite Paper Sponsored By HCLTech -
Is Your Board Prepared for New Cybersecurity Regulations?
IT security management Digital ArticleA proposed SEC rule would require companies to disclose their cybersecurity governance capabilities. - SPONSORED CONTENT FROM Broadcom Software
Taming IT Complexity through Effective Strategies and Partnerships
Digital transformation ResearchResearch Report Sponsored By Broadcom Software -
How Much Time and Energy Do We Waste Toggling Between Applications?
Work environments Digital ArticleResearchers found that office workers switch back and forth between programs about 1,200 times each day — adding up to four hours every week. - SPONSOR CONTENT FROM HITACHI
How to Manage the Complexity of Multi-Cloud Environments
IT management Sponsor ContentSponsor content from HITACHI. - SPONSOR CONTENT FROM UNISYS
3 Ways IT and HR Can Prioritize Employee Experience
IT management Sponsor ContentSponsor content from Unisys. -
Raytheon CEO Gregory Hayes: How Ukraine Has Highlighted Gaps in US Defense Technologies
Business and society Digital ArticleHow does a company that gets two million hack attempts each week think about security?
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Globalization of CEMEX
Strategy & Execution Case Study8.95View Details CEMEX is a Mexican company that has become a major international competitor in cement while maintaining a higher level of profitability than other, longer-established... -
Rich-Con Steel
Technology & Operations Case Study6.95View Details One month after "going live" with a new information system, Rich-Con Steel is in crisis. The new system was intended to give the company basic visibility... -
Roustam Tariko, Russian Entrepreneur: An Iconoclast in a Maelstrom
Leadership & Managing People Case Study8.95View Details This case looks at entrepreneurial leadership and business development on several levels. It addresses issues that typically arise in new ventures and... -
Providian Trust: Tradition and Technology (A)
Technology & Operations Case Study8.95View Details A major trust company attempts to implement a major software system while simultaneously reengineering business processes. Providian Trust, a previously... -
Alibris in 2004
Technology & Operations Case Study8.95View Details Alibris, an online marketplace for rare, used, and out-of-print books, is trying to communicate to the professional book dealers who are its main suppliers... -
Profiling at National Mutual (B)
Technology & Operations Case Study5.00View Details Relates the expert system's pilot phase of implementation. -
Global Unichip Corporation (B)
Strategy & Execution Case Study5.00View Details Supplement for case 613048 -
HP-Cisco Alliance (A)
Organizational Development Case Study8.95View Details In 2002, Hewlett-Packard and Cisco Systems strove to develop their long-standing partnership into a strategic alliance with increasing impact. Critical... -
Timberjack Parts: Packaged Software Selection Project
Technology & Operations Case Study8.95View Details This case provides a realistic, current, and detailed view of software procurement in an international business environment where the competition in enterprise-wide... -
Profiling at National Mutual (C)
Technology & Operations Case Study5.00View Details Implementation is about to move into the limited deployment phase. -
Oracle vs. PeopleSoft (A)
Leadership & Managing People Case Study8.95View Details Focuses on the hotly contested takeover battle between software rivals Oracle and PeopleSoft in 2003 and 2004. Raises novel issues of takeover law under... -
Unity Bank: Realizing Value From an M&A Integration
Organizational Development Case Study8.95View Details A member of the integration leadership team must help plan and execute the integration of Delta's information technology (IT) operations into those of... -
GO Corp.
Finance & Accounting Case Study8.95View Details GO faces a crisis in March 1991 when Microsoft announces the introduction of a competing operating system for pen-based computers. GO's managers must... -
Pierre Frankel in Moscow (A): Unfreezing Change
Leadership & Managing People Case Study8.95View Details A young and upcoming French executive in a global technology company is sent to Moscow as deputy managing director to turn around the Russia subsidiary.... -
Managing IT Resources in the Context of a Strategic Redeployment: A Hydro-Quebec Case Study (A) - The Issue
Technology & Operations Case Study8.95View Details Faced with the constant pressure from internal customers, who want answers to their problems on increasingly short order, based on the best possible expertise... -
Harvest City: The Intelligent Procurement System Project
Leadership & Managing People Case Study8.95View Details The Harvest City case describes the implementation of a cloud- and IoT-based intelligent procurement system at a new convention complex in the U.S. Midwest.... -
Shoppers Stop Limited: Developing Sense-and-Respond Capabilities (B)
Technology & Operations Case Study5.00View Details Supplement to case W20752 In January 2013, the chief executive officer and the department heads of Shoppers Stop Limited, India's largest department... -
Costco Companies, Inc.
Sales & Marketing Case Study8.95View Details Costco Companies, one of the major players in the wholesale club industry, has developed a new class of membership that offers discounted services--auto,... -
Nasdaq Japan: E-Merging Markets
Innovation & Entrepreneurship Case Study8.95View Details Describes the design and launch of Nasdaq Japan. Addresses issues concerning the design of electronic markets, the impact of information technology on... -
Tale of Two Airlines in the Network Age: Or Why the Spirit of King George III Is Alive and Well
Technology & Operations Case Study8.95View Details Introduces issues of new service standards in an information-intensive world.
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How to Design an AI Marketing Strategy
IT management SpotlightWhat the technology can do today—and what’s next -
Data Scientist: The Sexiest Job of the 21st Century
Organizational Development Magazine ArticleBack in the 1990s, computer engineer and Wall Street "quant" were the hot occupations in business. Today data scientists are the hires firms are competing... -
What's Your Data Strategy?
Strategy & Execution Magazine ArticleAlthough the ability to manage torrents of data has become crucial to companies' success, most organizations remain badly behind the curve. More than... -
Building a Transparent Supply Chain
Technology & Operations Magazine ArticleOne of the most promising applications of emerging blockchain technology is supply chain management. Blockchain--the digital record-keeping system developed... -
Implementing New Technology
Digital transformation Magazine ArticleFor all the dollars spent by American companies on R&D, there often remains a persistent and troubling gap between the inherent value of the technology they develop and their ability to put it to work effectively. At a time of fierce global competition, the distance between technical promise and genuine achievement is a matter of […] -
How Information Gives You Competitive Advantage
IT management Magazine ArticleThe information revolution is sweeping through our economy. No company can escape its effects. Dramatic reductions in the cost of obtaining, processing, and transmitting information are changing the way we do business. Most general managers know that the revolution is under way, and few dispute its importance. As more and more of their time and […] -
Customer Data: Designing for Transparency and Trust
Sales & Marketing Magazine ArticleWith the help of technology, companies today sweep up huge amounts of customer data. But they tend to be opaque about the information they collect and... -
Boards Are Having the Wrong Conversations About Cybersecurity
Technology & Operations Digital ArticleA survey of 600 directors suggests that growing awareness of cyber risk isn't enough to drive better preparedness. -
The Truth About Blockchain
Blockchain HBR BestsellerIt will take years to transform business, but the journey begins now. -
The 4 Tiers of Digital Transformation
Disruptive innovation Digital ArticleA framework to ensure your digital investments are driven by strategic objectives.