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The Case for a Chief of Staff
Leadership & Managing People Magazine ArticleNew CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow... -
How Apple Is Organized for Innovation
Organizational Development Magazine ArticleWhen Steve Jobs returned to Apple, in 1997, it had a conventional structure for a company of its size and scope. It was divided into business units, each... -
Eight Ways to Build Collaborative Teams
Innovation & Entrepreneurship Magazine ArticleExecuting complex initiatives like acquisitions or an IT overhaul requires a breadth of knowledge that can be provided only by teams that are large, diverse,... -
Cross-Silo Leadership
Leadership & Managing People Magazine ArticleToday the most promising innovation and business opportunities require collaboration among functions, offices, and organizations. To realize them, companies... -
How "Perspective Swaps" Can Unlock Organizational Change
Leadership & Managing People Digital ArticleStepping into a colleague's shoes can reveal surprising new ways of thinking. -
Why Corporate Functions Stumble
Organizational Development Magazine ArticleA survey of 761 of the largest corporations in North America and Europe showed that the number of corporate functions had increased at about a third from... -
Competing on Capabilities: The New Rules of Corporate Strategy
Strategy & Execution Magazine ArticleIn today's dynamic business environment, strategy too must become dynamic. The essence of strategy is not the structure of a company's products but the... -
Why Strategy Execution Unravels--and What to Do About It
Organizational Development Magazine ArticleTwo-thirds to three-quarters of large organizations struggle with execution. And it's no wonder: Research reveals that several common beliefs about implementing... -
How Smart, Connected Products Are Transforming Companies
Technology & Operations Magazine ArticleThe evolution of products into intelligent, connected devices is revolutionizing business. In a November 2014 article, "How Smart, Connected Products... -
Case Study: The Strategy That Wouldn't Travel (HBR Case Study)
Organizational Development Magazine ArticleIn early 1995, Karen Jimenez began implementing a project to boost morale and productivity at Acme Minerals Extraction Co.'s plant in Wichita, Kansas.... -
Why You Aren't Getting More from Your Marketing AI
Sales & Marketing SpotlightFewer than 40% of companies that invest in AI see gains from it, usually because of one or more of these errors: (1) They don't ask the right question,... -
F1 Legend Toto Wolff on Winning, Losing, and Leading Through Both
Management VideoAfter one of the greatest winning streaks in all of sports, the team principal for Mercedes-AMG Petronas--arguably the most impressive team in F1 racing... -
Smart Rules: Six Ways to Get People to Solve Problems Without You
Organizational Development Magazine ArticleAs the world has become more complex, companies have steadily increased their performance requirements: Now they strive to offer low prices and high quality;... -
Bright, Shiny Objects and the Future of HR
Organizational Development Magazine ArticleThis article relates how the HR team at Juniper Networks answered top management's call for a renewed focus on values and culture as a differentiator.... -
How Pixar Fosters Collective Creativity
Leadership & Managing People Magazine ArticleMany people believe that good ideas are rarer and more valuable than good people. Ed Catmull, president of Pixar and Disney Animation Studios, couldn't... -
How CMOs Build Brands by Collaborating Across Silos
Brand management Digital ArticleThis post is part of the HBR Insight Center Making Collaboration Work. The challenge for the Chief Marketing Officer is to create marketing and brand building that is both exceptional and efficient in the face of country, product, and functional silos. To study that problem, I interviewed more than 40 CMOs and asked about silo […] -
Develop Your Company's Cross-Functional Capabilities
Leadership & Managing People Digital ArticleWhat's unique to your company? -
Commercializing Technology: What the Best Companies Do
Strategy & Execution Magazine ArticleThe ability to commercialize technology is linked to competitive leadership in a variety of markets, such as copiers, computers, automobiles, and pharmaceuticals.... -
Organizing for Manufacturable Design
Technology & Operations Magazine ArticleManagers who commit their companies to designing more manufacturable products encounter the problem of how to organize their professional staff. How should... -
Tailored Logistics: The Next Advantage
Technology & Operations Magazine ArticleLogistics have the potential to become the next governing element of strategy. Customer needs vary, and companies can tailor their logistics systems to...
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C.W. Post
Leadership & Managing People Case Study8.95View Details In 1906, C.W. Post had to move his latest breakfast product--corn flakes--from store shelves into cereal bowls nationwide. Post genuinely believed his... -
VeeV on the Rocks?
Organizational Development Case Study8.95View Details Three pressing challenges (equity split, extent of commitment to social responsibility, and product discoloration) confront VeeV, the world's first alcoholic... -
Michael Ovitz and The Walt Disney Co. (A)
Leadership & Managing People Case Study8.95View Details Faced with the need to hire a new president, The Walt Disney Co. pursued Michael Ovitz, a founder of the Creative Artist Agency. Although initially disinterested,... -
Upjohn Co.: The Upjohn - Pharmacia Merger
Finance & Accounting Case Study8.95View Details In August 1995, the Upjohn Co. and Pharmacia AB announced a "merger of equals." This case provides background information on the industry, the position... -
National Parks Conservation Association
Global Business Case Study8.95View Details The National Parks Conservation Association seeks to help the U.S. National Park Service increase its efficiency by incorporating principles of business... -
Man Jit Singh at Sony Entertainment Television (A)
Organizational Development Case Study14.00View Details Explores the role of CEO Man Jit Singh and his senior management committee in leading Multi Screen Media Pvt. Ltd. (formerly SET Pvt. Ltd.), a leading... -
Indianapolis: Activity-Based Costing of City Services (A)
Finance & Accounting Case Study8.95View Details A new administration in the City of Indianapolis is initially determined to privatize many municipal services. Before taking this action, however, the... -
Customer Loyalty Schemes in the Retail Sector
Sales & Marketing Case Study8.95View Details Customer loyalty schemes (or programs) are explicit efforts by retailers to gain long-term patronage from customers. Loyalty schemes are developed for... -
Managing Creativity at Shanghai Tang
Organizational Development Case Study6.95View Details Shanghai Tang is a luxury brand that focuses on Chinese-inspired fashion, accessories, and home decoration products. In Fall 2008, amidst a growing global... -
Pierre Frankel in Moscow (A): Unfreezing Change
Leadership & Managing People Case Study8.95View Details A young and upcoming French executive in a global technology company is sent to Moscow as deputy managing director to turn around the Russia subsidiary.... -
ConAgra Foods
Strategy & Execution Case Study8.95View Details In 2002, ConAgra Foods CEO Bruce Rohde was deliberating the next steps in the process of transforming the company from an agribusiness giant to a value-added... -
Systems Infrastructure at Google (A)
Strategy & Execution Case Study6.95View Details This case describes how a Senior Vice President of Engineering at Google, Bill Coughran, leads a high-performing engineering organization. The case focuses... -
Henkel: Building a Winning Culture
Finance & Accounting Case Study8.95View Details This case illustrates a CEO-led organizational transformation driven by stretch goals, performance measurement, and accountability. When Kasper Rorsted... -
EILEEN FISHER: Repositioning the Brand
Sales & Marketing Case Study8.95View Details Well-established fashion brand Eileen Fisher has traditionally appealed to older women. However, to drive growth, Eileen Fisher's management team wants... -
Leading Anadarko
Leadership & Managing People Case Study6.95View Details Describes the challenges facing Jim Hackett, the newly appointed CEO of Anadarko Petroleum, an independent oil and gas exploration company. In addition... -
The Miami Project to Cure Paralysis
Leadership & Managing People Case Study8.95View Details Marc Buoniconti is the co-founder of the Miami Project to Cure Paralysis, a nonprofit medical research organization. The project was founded in 1985 by... -
Bill Connors and The Farm, a Comcast NBCUniversal Innovation Hub (Powered by Boomtown)
Organizational Development Case Study8.95View Details In 2017, Bill Connors, the President of Comcast's Central Division, launched a startup accelerator in Comcast's new Atlanta Regional headquarters. Comcast... -
Lyric Dinner Theater (A)
Innovation & Entrepreneurship Case Study8.95View Details Rivka Belzer, after receiving her MBA and turning down other options, has agreed to a low salary and substantial bonus to join the dinner theater partially...
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The Case for a Chief of Staff
Leadership & Managing People Magazine ArticleNew CEOs are typically focused on creating and implementing a strategy, building a top team, and driving culture change. Optimizing administrative workflow... -
How Apple Is Organized for Innovation
Organizational Development Magazine ArticleWhen Steve Jobs returned to Apple, in 1997, it had a conventional structure for a company of its size and scope. It was divided into business units, each... -
Eight Ways to Build Collaborative Teams
Innovation & Entrepreneurship Magazine ArticleExecuting complex initiatives like acquisitions or an IT overhaul requires a breadth of knowledge that can be provided only by teams that are large, diverse,... -
Cross-Silo Leadership
Leadership & Managing People Magazine ArticleToday the most promising innovation and business opportunities require collaboration among functions, offices, and organizations. To realize them, companies... -
How "Perspective Swaps" Can Unlock Organizational Change
Leadership & Managing People Digital ArticleStepping into a colleague's shoes can reveal surprising new ways of thinking. -
C.W. Post
Leadership & Managing People Case Study8.95View Details In 1906, C.W. Post had to move his latest breakfast product--corn flakes--from store shelves into cereal bowls nationwide. Post genuinely believed his... -
VeeV on the Rocks?
Organizational Development Case Study8.95View Details Three pressing challenges (equity split, extent of commitment to social responsibility, and product discoloration) confront VeeV, the world's first alcoholic... -
Michael Ovitz and The Walt Disney Co. (A)
Leadership & Managing People Case Study8.95View Details Faced with the need to hire a new president, The Walt Disney Co. pursued Michael Ovitz, a founder of the Creative Artist Agency. Although initially disinterested,... -
Why Corporate Functions Stumble
Organizational Development Magazine ArticleA survey of 761 of the largest corporations in North America and Europe showed that the number of corporate functions had increased at about a third from...