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How Information Gives You Competitive Advantage
IT management Magazine ArticleThe information revolution is sweeping through our economy. No company can escape its effects. Dramatic reductions in the cost of obtaining, processing, and transmitting information are changing the way we do business. Most general managers know that the revolution is under way, and few dispute its importance. As more and more of their time and […] -
Boards Are Having the Wrong Conversations About Cybersecurity
Technology & Operations Digital ArticleA survey of 600 directors suggests that growing awareness of cyber risk isn't enough to drive better preparedness. -
HBR List: Breakthrough Ideas for 2006
Organizational Development Magazine ArticleWe highlight 20 ideas just bubbling up to the surface in 2006. Howard Gardner contends that the ability to synthesize information will be the most valued... -
What CEOs Need to Know About the Costs of Adopting GenAI
Technology and analytics Digital ArticleA primer on the predictable — and often overlooked — expenses that come with implementing these tools. -
How Effective Managers Use Information Systems
Decision making and problem solving Magazine ArticleAdvances in computer-based information technology in recent years have led to a wide variety of systems that managers are now using to make and implement decisions. By and large, these systems have been developed from scratch for specific purposes and differ significantly from standard electronic data processing systems. Too often, unfortunately, managers have little say […] -
Reengineering Work: Don't Automate, Obliterate
Technology & Operations Magazine ArticleCompanies rarely achieve radical performance improvements when they invest in information technology. Most companies use computers to speed up, not break... -
High Cost of Accurate Knowledge
Organizational Development Magazine ArticleMany business thinkers believe it's the role of senior managers to scan the external environment to monitor contingencies and constraints and to use that... -
How to Fix Knowledge Management
Organizational Development Magazine ArticlePeople's tendency to hoard their information and release it only selectively is often a core problem in many corporate cultures. But some firms are finding... -
End of Delegation: Information Technology and the CEO
Leadership & Managing People Magazine ArticleInformation technology now permeates every aspect of a business, requiring CEOs today to involve themselves in IT planning and decision making. Which... -
The Permissionless Corporation
Organizational decision making Magazine ArticleTechnology is empowering employees to make their own decisions. Organizational structures need to catch up. -
A Practical Guide for Marketers Who Want to Use GenAI
Technology & Operations Digital ArticleUnderstanding the risks, rewards, and how to get started. -
The Digitally Literate Organization
Technology & Operations Digital ArticleAccording to the market research firm IDC, to survive and thrive, enterprises across the global economy will need to create some 500 million new digital... -
Has Generative AI Peaked?
Technology & Operations Digital ArticleThe proliferation of AI-generated clutter could spell disaster for LLMs and image-generators. -
4 Cybersecurity Strategies for Small and Midsize Businesses
Technology & Operations Digital ArticleYou can't stop cyberattacks from happening. But you can contain the consequences. -
Managing the Crises in Data Processing
Technology & Operations Magazine ArticlePolicy-making executives can take steps to manage growing data processing resources by analyzing the stages of growth in a company's DP function in terms... -
Reality Wars
Technology & Operations Digital ArticleIn the anchor piece of this Big Idea package, Aral writes, "The spread of falsity has implications for our democracies, our economies, our businesses,... -
Information Technology and Tomorrow's Manager
Technology & Operations Magazine ArticleBecause technology now develops faster than before, in the future managers will be able to choose the kind of organization they want. New structures,... -
13 Principles for Using AI Responsibly
Technology and analytics Digital ArticleCompanies need to consider a set of risks as they explore how to adopt new tools. -
The Key to Better Cybersecurity: Keep Employee Rules Simple
Technology & Operations Digital ArticleComplicated systems make people look for workarounds. -
Chief Privacy Officer
Strategy & Execution Magazine ArticleMicrosoft's Richard Purcell makes the case for dedicating a senior manager to protecting your customers' on-line privacy.
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Fate of the Vasa
Technology & Operations Case Study8.95View Details In 1628, the royal warship Vasa was launched. It was Sweden's most expensive naval vessel ever built, costing over 5% of GNP. On its maiden voyage, the... -
Global Unichip Corporation (B)
Strategy & Execution Case Study5.00View Details Supplement for case 613048 -
Risk Intelligence: Learning to Manage What We Don't Know
Strategy & Execution Book29.95View Details Too many executives think risk management is strictly for technical specialists. In Risk Intelligence: Learning to Manage What We Don't Know, David Apgar... -
Ransomware Attack at Colonial Pipeline Company
Management Case Study8.95View Details On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen... -
Wasabi Technologies
Sales & Marketing Case Study8.95View Details After launching a successful hot cloud storage company, Founder and CEO David Friend is ready to scale the venture rapidly. Wasabi Technologies had focused... -
Improving Mental Health Services for Survivors of Sexual Violence in the DRC
Organizational Development Case StudyThis case explores the implementation and evaluation of mental health treatment for survivors of conflict-related gender-based violence in the Democratic... -
ChoicePoint (A)
Strategy & Execution Case Study8.95View Details The CEO of ChoicePoint, a leading company in the rapidly growing U.S. personal data industry, must reexamine the company's business model after a serious... -
Yammer (A)
Strategy & Execution Case Study6.95View Details In spring 2012, Yammer was on track to become a highly successful standalone company. Yammer was a leading Enterprise Social Network (ESN), providing... -
Johnson & Johnson: The Case for Promotion Workbench
Sales & Marketing Case Study8.95View Details Examines how Johnson & Johnson, a multidivisional consumer package goods company, develops a system to manage and measure the impact of promotional events... -
IPremier Co. (B): Denial of Service Attack
Technology & Operations Case Study5.00View Details Supplements the (A) case. -
Big Data at IBM: What to Do About Hadoop? A
Technology & Operations Case Study14.00View Details When Aya Soffer first heard of Hadoop, an implementation of Google's MapReduce technology, she knew that it was important to pay attention to it even... -
RBC: Transforming Transformation (B)
Organizational Development Case Study8.95View Details Historically, personal and commercial banks (P&CB) maintained long relationships with their clients who tended to do most if not all of their banking... -
Delwarca Software Remote Support Unit
Technology & Operations Case Study8.95View Details Delwarca Software provides business software to large corporate clients around the world. The firm serves customers who prefer to assemble corporate solutions... -
Sense and Respond: How Successful Organizations Listen to Customers and Create New Products Continuously
The End of Assembly Line Management. We're in the midst of a revolution. Quantum leaps in technology are enabling organizations to observe and measure... -
Intel Asia-Pacific: The Catch & Win Campaign
Leadership & Managing People Case Study8.95View Details The head of Data Marketing Analytics and Mobile for Intel Asia-Pacific was reviewing the proposed media plan for the Catch & Win 2.0 campaign. The media... -
Slots, Tables, and All that Jazz: Managing Customer Profitability at the MGM Grand Hotel
Technology & Operations Case Study8.95View Details The MGM Grand Hotel in Las Vegas had detailed information on loyal gaming customers, but could its information systems also be tailored to nongaming customers?... -
iPremier (C): Denial of Service Attack (Graphic Novel Version)
Technology & Operations Case Study5.00View Details Describes an IT security crisis, and raises issues of risk management, preparation for crisis, management of crises, computer security, and public disclosure... -
Aadhaar: India's 'Unique Identification' System
Innovation & Entrepreneurship Case Study8.95View Details The case focuses on the execution challenges facing Nandan Nilekani, the Chairman, and Ram Sevak Sharma, Director General and Mission Director of the... -
Applying Data Science and Analytics at P&G
Technology & Operations Case Study8.95View Details Set in December 2019, this case explores how P&G has applied data science and analytics to cut costs and improve outcomes across its business units. The... -
Retention Modeling at Scholastic Travel Company (B)
Leadership & Managing People Case Study5.00View Details This case, along with its A case (UVA-QA-0864), is an effective vehicle for introducing students to the use of machine learning techniques for classification....
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How Information Gives You Competitive Advantage
IT management Magazine ArticleThe information revolution is sweeping through our economy. No company can escape its effects. Dramatic reductions in the cost of obtaining, processing, and transmitting information are changing the way we do business. Most general managers know that the revolution is under way, and few dispute its importance. As more and more of their time and […] -
Boards Are Having the Wrong Conversations About Cybersecurity
Technology & Operations Digital ArticleA survey of 600 directors suggests that growing awareness of cyber risk isn't enough to drive better preparedness. -
Fate of the Vasa
Technology & Operations Case Study8.95View Details In 1628, the royal warship Vasa was launched. It was Sweden's most expensive naval vessel ever built, costing over 5% of GNP. On its maiden voyage, the... -
Global Unichip Corporation (B)
Strategy & Execution Case Study5.00View Details Supplement for case 613048 -
Microsoft South Africa: Corporate Entrepreneurship and Innovation - Teaching Note
Strategy & Execution Digital ArticleTeaching note for W14621. -
Risk Intelligence: Learning to Manage What We Don't Know
Strategy & Execution Book29.95View Details Too many executives think risk management is strictly for technical specialists. In Risk Intelligence: Learning to Manage What We Don't Know, David Apgar... -
Allocating Decision Rights & Accountability: Elements of Effective IT Governance
Technology & Operations Book Chapter8.95View Details Every firm, at some level, needs a digitized platform, or integrated set of electronic business processes, to operate effectively. The only way to deliver... -
HBR List: Breakthrough Ideas for 2006
Organizational Development Magazine ArticleWe highlight 20 ideas just bubbling up to the surface in 2006. Howard Gardner contends that the ability to synthesize information will be the most valued... -
Ransomware Attack at Colonial Pipeline Company
Management Case Study8.95View Details On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen... -
Wasabi Technologies
Sales & Marketing Case Study8.95View Details After launching a successful hot cloud storage company, Founder and CEO David Friend is ready to scale the venture rapidly. Wasabi Technologies had focused...