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What the West Gets Wrong About China
Global Business SpotlightMany people have wrongly assumed that political freedom would follow new economic freedoms in China and that its economic growth would have to be built... -
Cultural Intelligence
Organizational Development Magazine ArticleIn an increasingly diverse business environment, managers must be able to navigate the thicket of habits, gestures, and assumptions that define their... -
Navigating the Cultural Minefield
Cross-cultural management Magazine ArticleLearn how to work more effectively with people from other countries. -
Global Teams That Work
Global Business Magazine ArticleMany companies today rely on employees around the world, leveraging their diversity and local expertise to gain a competitive edge. However, geographically... -
Global Business Speaks English
Business communication Magazine ArticleWhy you need a language strategy now -
China + India: The Power of Two
Business history Magazine ArticleChina and India, ancient allies and modern competitors, are rebuilding economic ties after almost five decades. Consequently, multinational companies face the most challenging—and potentially rewarding—business landscape ever. -
Harnessing the Power of Age Diversity
Leadership & Managing People Big IdeaAre tensions between different generations escalating? In organizations, lack of trust between older and younger workers often yields a culture of competition... -
The Silent Language in Overseas Business
Cross-cultural management Magazine ArticleWith few exceptions, Americans are relative newcomers on the international business scene. Today, as in Mark Twain’s time, we are all too often “innocents abroad,” in an era when naiveté and blundering in foreign business dealings may have serious political repercussions. When the American executive travels abroad to do business, he is frequently shocked to […] -
Talking About Ethics Across Cultures
Leadership & Managing People Digital ArticleFive ways to help people act on their values, no matter the context. -
The Explainer: Managing Multicultural Teams
Global Business VideoOvercome the challenges and get everyone working together. -
Negotiating with Third World Governments
Cross-cultural management Magazine ArticleBecause of growing commitments of their companies in developing countries, large numbers of American and European managers have entered negotiations with government officials in Asia, Africa, and Latin America. Also, with emerging nationalism, these negotiations have become increasingly frustrating. Sometimes misunderstandings have been so great that they have led to a breakdown in negotiations that […] -
How Cultures Across the World Approach Leadership
Global Business VideoThey vary in deference and decision making. -
Managing Multicultural Teams
Leadership & Managing People Magazine ArticleMulticultural teams offer a number of advantages to international firms, including deep knowledge of different product markets, culturally sensitive customer... -
Managing Vacations When Your Team Is Global
Cross-cultural management Digital ArticleHow to ensure the work gets done—without going crazy. -
The Hidden Benefits of Short-Term Business Travel
Leadership & Managing People Digital ArticleMake the most of even the briefest trip. -
Making M&A Fly in China
Government Magazine ArticleThe first wave of foreign direct investment in China, in the 1980s, mostly took the form of joint ventures. A second wave followed in the 1990s in the form of greenfield wholly foreign-owned enterprises (WFOEs). Now a third wave of foreign direct investment—cross-border mergers and acquisitions—is gaining strength. Consider the forces driving this third wave. […] -
To Connect Across Cultures, Find Out What You Have in Common
Cross-cultural management Digital ArticleFocusing on differences won’t help you build trust. -
China Myths, China Facts
Cross-cultural management Magazine ArticleChinese business culture is unique, but not in all the ways outsiders tend to assume. To identify the most common myths, we interviewed dozens of North American and European expats as well as some Chinese managers now working in the West, all of whom have spent at least three years doing business in China. Our […] -
Contextual Intelligence
Leadership and managing people Magazine ArticleDespite 30 years of experimentation and study, we are only starting to understand that some managerial knowledge is universal and some is specific to a market or a culture. -
3 Ways to Identify Cultural Differences on a Global Team
Collaboration and teams Digital ArticleDon’t assume everyone wants to be treated the way you do.
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Globalization of CEMEX
Strategy & Execution Case Study8.95View Details CEMEX is a Mexican company that has become a major international competitor in cement while maintaining a higher level of profitability than other, longer-established... -
Silvio Napoli at Schindler India (A)
Strategy & Execution Case Study8.95View Details A young Italian MBA working for a Swiss multinational is sent to India to establish a subsidiary and implement the strategy he prepared at headquarters... -
Lincoln Electric: Venturing Abroad
Strategy & Execution Case Study8.95View Details Lincoln Electric, a 100-year-old manufacturer of welding equipment and consumables based in Cleveland, Ohio, motivates its U.S. employees through a culture... -
KEMET: Leading Change across Cultural Boundaries (B)
Organizational Development Case Study5.00View Details This case relates how Richard finally decided to accept the great challenge, and thus formed an integration team of experts in different functions, and... -
KEMET: Leading Change across Cultural Boundaries (C)
Organizational Development Case Study5.00View Details This case tells how Richard and the Chinese team decided to act. After arriving at the plant, Richard (the integration team leader), Jack Chen (the newly... -
Profits, Politics, and Pipelines: Europe, Russia, and the Challenge of Nord Stream 2 (A)
Global Business Case Study8.95View Details Proposed in 2012, Nord Stream 2 was a pipeline project that aimed to bring natural gas directly from Russia to Europe beneath the Baltic Sea. Gazprom,... -
An Introduction to Money Laundering: "The Hunter"
Leadership & Managing People Case Study8.95View Details Money laundering schemes disguise the criminal origins of an estimated 2% to 5% of the world's gross domestic product. Money laundering not only enables... -
Levendary Cafe: The China Challenge
Global Business Case Study8.95View Details Just weeks into her new job, Mia Foster, a first time CEO with no international management experience, is faced with a major challenge at Levendary Café,... -
Apple: Privacy vs. Safety? (B)
Leadership & Managing People Case Study5.00View Details In 2016 and 2017, Apple refused to help the FBI access the iPhones of two mass shooters. These refusals highlighted Apple's stated policy of supporting... -
Lincoln Electric in China (A)
Leadership & Managing People Case Study8.95View Details This case looks at how Lincoln Electric, the US-based company renowned for its compensation scheme, tried to implement its human resource policies globally... -
TikTok in 2020: Super App or Supernova? (Abridged)
Sales & Marketing Case Study8.95View Details TikTok's parent company, ByteDance, was launched in 2012 around a simple idea - helping users entertain themselves on their smartphones while on the Beijing... -
National Culture and Management
Leadership & Managing People Case Study8.95View Details The note examines the relationship of national culture to management. Offers a definition of culture, explains the scope of culture and its many dimensions,... -
Waking the Bear (A): "Danonizing" the Bolshevik Biscuit Factory
Leadership & Managing People Case Study8.95View Details Direct foreign investment in Russia was only 1% of GDP in 1999, and Russian industry was only half as productive in that year as in 1992. Not surprisingly,... -
H&H Group: A Global Firm with Chinese Origins (A)
Organizational Development Case Study8.95View Details This case study describes the simultaneous evolution of both Health and Happiness (H&H) International Holdings Limited (referred hereafter as "H&H") and... -
Snapp: Scaling under Sanctions in Iran (A)
Global Business Case Study8.95View Details The case opens in November 2019 as Eyad Alkassar and Mahmoud Fouz, co-founders of Iran's first and leading ride-hailing platform, Snapp, find out about... -
Birkenshire Corporation: The Pink Towels
Global Business Case Study8.95View Details On March 7, 2012, one day before International Women's Day, all female staff of Birkenshire Corporation, a British organization in China, received an... -
eHomemakers: Crossing Borders into Singapore
Leadership & Managing People Case Study8.95View Details The eHomemakers project was founded in 1998 to provide skills and employment for disadvantaged women in Malaysia. The women worked from home, weaving... -
Crossing Borders and Cultures: Global Branding
Sales & Marketing Case Study8.95View Details Many of the world's most valuable brands are global in scope. They benefit from shared meanings, systems, and stories across markets, and much of their... -
Arcos Dorados: A QSR Recovery Plan
Global Business Case Study8.95View Details Arcos Dorados-McDonald's largest independent franchisee, covering Latin America and the Caribbean (LAC)-faced a pandemic that was disrupting the entire... -
Benihana of Tokyo
Technology & Operations Case Study8.95View Details Discusses the development of a chain of "theme" restaurants. The student is asked to evaluate the current operating strategy and suggest a long-term expansion...
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What the West Gets Wrong About China
Global Business SpotlightMany people have wrongly assumed that political freedom would follow new economic freedoms in China and that its economic growth would have to be built... -
Cultural Intelligence
Organizational Development Magazine ArticleIn an increasingly diverse business environment, managers must be able to navigate the thicket of habits, gestures, and assumptions that define their... -
Navigating the Cultural Minefield
Cross-cultural management Magazine ArticleLearn how to work more effectively with people from other countries. -
Global Teams That Work
Global Business Magazine ArticleMany companies today rely on employees around the world, leveraging their diversity and local expertise to gain a competitive edge. However, geographically... -
Global Business Speaks English
Business communication Magazine ArticleWhy you need a language strategy now -
China + India: The Power of Two
Business history Magazine ArticleChina and India, ancient allies and modern competitors, are rebuilding economic ties after almost five decades. Consequently, multinational companies face the most challenging—and potentially rewarding—business landscape ever. -
Harnessing the Power of Age Diversity
Leadership & Managing People Big IdeaAre tensions between different generations escalating? In organizations, lack of trust between older and younger workers often yields a culture of competition... -
Globalization of CEMEX
Strategy & Execution Case Study8.95View Details CEMEX is a Mexican company that has become a major international competitor in cement while maintaining a higher level of profitability than other, longer-established... -
International acquisition processes: A cultural analysis of GE Appliances' business transformation
Management Digital ArticleInternational acquisitions of large, well-established western organizations by Chinese companies are now common. The cultural differences between the... -
CHINT Global: Selecting the Next Country Manager, Teaching Note
Management Digital ArticleTeaching Note for Case W32603