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A More Sustainable Supply Chain
Technology & Operations Magazine ArticleIncreasingly, multinational corporations (MNCs) are pledging to procure the materials and services they need from companies committed to fair labor practices... -
Global Supply Chains in a Post-Pandemic World
Technology & Operations Magazine ArticleThe U.S.-China trade war and the supply and demand shocks brought on by the Covid-19 crisis are forcing manufacturers everywhere to reassess their supply... -
Putting the Service-Profit Chain to Work
Supply chain management Magazine ArticleEditor’s Note: This article sets out a simple, elegant, and ultimately tough-minded way to build profitability in a service business. Originally published in 1994, it offers as much today as it did then and is a perennial best seller. ♦ UPDATE: Learn about companies that are applying this timeless advice today. Top-level executives of outstanding […] -
Building a Transparent Supply Chain
Technology & Operations Magazine ArticleOne of the most promising applications of emerging blockchain technology is supply chain management. Blockchain--the digital record-keeping system developed... -
Strategy for Start-ups
Competitive strategy SpotlightFirst answer two questions; then explore four paths. -
The Circular Business Model
Business models Magazine ArticlePick a strategy that fits your resources and capabilities. -
How to Negotiate with Powerful Suppliers
Technology & Operations Magazine ArticleIn many industries the balance of power has shifted from buyers to suppliers. Companies that have gotten into a weak position need to tackle the problem... -
Overselling Sustainability Reporting
Communication Magazine ArticleFor two decades progressive thinkers have argued that a more sustainable form of capitalism would arise if companies regularly measured and reported on... -
The Strategic Challenges of Decoupling
Global Business SpotlightMost business executives who have put time, effort, and investment into developing a presence in China resist the notion of decoupling. With the Biden... -
The State of Globalization in 2022
Global Business Digital ArticleIts collapse has been vastly overstated, according to an analysis of international flows of trade, capital, information, and people. -
Clusters and the New Economics of Competition
Government policy and regulation Magazine ArticleParadoxically, the enduring competitive advantages in a global economy lie increasingly in local things—knowledge, relationships, and motivation that distant rivals cannot match. -
The Latest Supply Chain Disruption: Plastics
Supply chain management Digital ArticleA global shortage is impacting companies across every industry. -
Tug-of-War (HBR Case Study and Commentary)
Technology & Operations Magazine ArticleJack Emmons, the CEO of Voici Brands, knew his apparel company needed a supply chain overhaul. Over the past couple of years, sales had dropped because... -
Innovate at Your Own Risk: Deborah Wince-Smith on Competitiveness
Emerging markets Magazine ArticleThe U.S. may be the world’s leading innovator, but it won’t be for long if investors, regulators, and the legal establishment continue to penalize companies for risk taking, says Deborah Wince-Smith, president of the Council on Competitiveness. Recently, the council’s National Innovation Initiative, a leadership network of CEOs and university presidents, released a report in […] -
When Tragedy Strikes the Supply Chain (Commentary for HBR Case Study)
Technology & Operations Magazine ArticleThe CEO of Tots & Teens, an apparel company headquartered in New Jersey, learns at a company party that one of the factories in Bangladesh where T&T's... -
When Tragedy Strikes the Supply Chain (HBR Case Study and Commentary)
Technology & Operations Magazine ArticleThe CEO of Tots & Teens, an apparel company headquartered in New Jersey, learns at a company party that one of the factories in Bangladesh where T&T's... -
Europe's Solution Factories
Technology & Operations Magazine ArticleManufacturers in developed countries can no longer rely on lean management practices to stay profitable. They face increasing competition from plants... -
A Simpler Way to Modernize Your Supply Chain
Technology & Operations Magazine ArticleConventional wisdom says it takes three to five years and tens of millions of dollars to digitize a corporation's supply chain. However, a few companies... -
Tug-of-War (HBR Case Study)
Technology & Operations Magazine ArticleJack Emmons, the CEO of Voici Brands, knew his apparel company needed a supply chain overhaul. Over the past couple of years, sales had dropped because... -
From Superstorms to Factory Fires: Managing Unpredictable Supply-Chain Disruptions
Risk management Magazine ArticleTraditional methods for managing supply chain risk rely on knowing the likelihood of occurrence and the magnitude of impact for every potential event that could materially disrupt a firm’s operations. For common supply-chain disruptions—poor supplier performance, forecast errors, transportation breakdowns, and so on—those methods work very well, using historical data to quantify the level of […]
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2023: A Strange, Tumultuous Year in Sustainability
Business and society Digital ArticleA look at three major trends — and the forces pushing against them. -
How Global Companies Use AI to Prevent Supply Chain Disruptions
Supply chain management ResearchLessons from Walmart, Tyson Foods, Koch Industries, Maersk, Siemens, and Unilever. -
Case Study: How Should We Diversify Our Supply Chain?
Supply chain management Magazine ArticleA Chinese appliance maker considers expanding production to Mexico. -
How Kenvue De-Risked Its Supply Chain
Operations strategy Digital ArticleThree capabilities the consumer health company invested in after demand surged during the pandemic. -
The Next Supply-Chain Challenge Isn’t a Shortage — It’s Inventory Glut
Operations and supply chain management Digital ArticleStrategies for reducing excess inventory, stemming the rate of inventory change, and preventing the situation from happening in the future. -
Using Technology to Improve Supply-Chain Resilience
Supply chain management Digital ArticleCompanies need to do more than simply invest in building effective supply chains — they need to place an equal priority on maintaining them. -
How Tony’s Chocolonely Created a Purpose-Driven (and Profitable) Supply Chain
Human rights Digital ArticleA case study of the popular Dutch chocolate company. - SPONSORED CONTENT FROM Flexe
Forecasting in Flux: Navigating Uncertainty through Strategic Supply Chain Flexibility
Pulse Survey Sponsored by Flexe - SPONSORED CONTENT FROM Flexe
Reducing Forecast Risk with Supply Chain Flexibility Webinar
Supply chain management ResearchWebinar Sponsored By Flexe - SPONSORED CONTENT FROM GEP
Rethinking Supply Chains for Greater Efficiency, Resiliency, and Sustainability
Briefing Paper Sponsored By GEP - SPONSOR CONTENT FROM GEP
How Tracking ESG Metrics Can Help Reduce Costs and Build Supply-Chain Resilience
Supply chain management Sponsor ContentSponsor content from GEP. - SPONSOR CONTENT FROM GEP
How to Build Supply Chain Resilience Without Sacrificing ESG Goals or Inflating Costs
Supply chain management Sponsor ContentSponsor content from GEP. - SPONSORED CONTENT FROM Microsoft
A Resilient Supply Chain Built for Competitive Advantage
Supply chain management ResearchPulse Survey Sponsored By Microsoft -
Marico’s Chairman on Innovating Across Every Part of the Business
Innovation Magazine ArticleThe company’s success grew out of changes in everything from packaging and production to advertising and hiring. -
Crate & Barrel Holdings CEO Janet Hayes on Navigating Turbulent Times for Retail
Business and society Digital ArticleConsumers’ tastes are changing fast, but one things remains: they value quality, value, and inspiration in their products. -
How Smaller Companies Can Bring Manufacturing Closer to Home
Operations strategy Digital ArticleThe “production as a service” model enables firms to contract with independent factory operators on an as-needed basis. -
How American Eagle Reinvented Its Fulfillment Strategy
Supply chain management Digital ArticleThe company realized that controlling its future meant controlling its supply chain. -
3 Ways to Build Trust with Your Suppliers
Supply chain management ResearchTurn a low-trust relationship into a high-performing partnership. -
Inflating Orders Can Worsen Supply Chain Uncertainty
Supply chain management ResearchHow firms can fight the temptation. - SPONSORED CONTENT FROM Coupa
Beyond Disruptions: Building the Next Generation of Resilient Supply Chains Webinar
Webinar Sponsored by Coupa
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Diversifying P&G's Supplier Base (A)
Sales & Marketing Case Study8.95View Details In February 2003, P&G hosted two meetings-one with its largest woman- and minority-owned suppliers and one with its largest non-minority-owned suppliers.... -
Nokia India: Battery Recall Logistics
Global Business Case Study8.95View Details The case provides an opportunity for students to develop practical knowledge of the role of operations management in a product recall situation, particularly... -
Adani Agri Logistics Limited: Blocking the Grain Drain
Technology & Operations Case Study8.95View Details Adani Agri Logistics Limited (AALL) was established to execute a national project for the bulk handling of food grains through a public-private partnership... -
Alibris in 2004
Technology & Operations Case Study8.95View Details Alibris, an online marketplace for rare, used, and out-of-print books, is trying to communicate to the professional book dealers who are its main suppliers... -
The Accellion Service Guarantee
Sales & Marketing Case Study8.95View Details Accellion sought to position itself as a service provider in the Distributed File Storage, Management and Delivery market space. Its major targeted customers... -
Optimizing Flu Vaccine Planning at NorthShore University HealthSystem
Innovation & Entrepreneurship Case Study8.95View Details Stan Kent, vice president of pharmacy at NorthShore University HealthSystem, is faced with the challenge of seasonal planning for the influenza vaccine.... -
Han Solar and the Green Supply Chain
Leadership & Managing People Case Study8.95View Details This case study focuses on a sustainability corporate initiative that aims to strengthen a photovoltaic business and to understand consumer preferences.... -
Marfrig's Quest for Sustainable Beef
Strategy & Execution Case Study8.95View Details Marfrig, one of the world's leading meatpackers, strived to comply with its commitment to have a deforestation-free value chain in Brazil by 2030. The... -
Haiti Hope: Innovating the Mango Value Chain
Technology & Operations Case Study8.95View Details Haiti Hope was to provide 25,000 Haitian farmers with world-class business and industry expertise to help them grow mangos more efficiently and abundantly,... -
FIJI Water: Carbon Negative?
Sales & Marketing Case Study8.95View Details Seeking to go beyond global best practices in reducing environmental impacts, FIJI Water, a premium artesian bottled water company in the United States,... -
PMI: DISRUPTING THE TOBACCO INDUSTRY
Technology & Operations Case Study8.95View Details With its mission to "unsmoke the world" and its bold new purpose to replace cigarettes with less harmful tobacco products, Philip Morris International... -
Chicken Republic
Innovation & Entrepreneurship Case Study14.00View Details Deji Akinyanju, founder of Nigerian fast-food chain Chicken Republic, and Ayo Oduntan, founder of an integrated Nigerian poultry operation (Amo Byng Group),... -
Amazon Vs Walmart: Clash of Business Models
Management Case Study8.95View Details Set in 2021, this case describes how Amazon and Walmart have been two of the most successful retailers in history and are responsible for changing the... -
Shoppers Stop Limited: Developing Sense-and-Respond Capabilities (B)
Technology & Operations Case Study5.00View Details Supplement to case W20752 In January 2013, the chief executive officer and the department heads of Shoppers Stop Limited, India's largest department... -
imiAid: Challenges in Scaling Up Business Operations
Sales & Marketing Case Study8.95View Details In August 2015, imiAID, an Indian start-up that provided portable first aid kits for emergencies, was struggling to reduce its production costs and increase... -
The Lao Coffee Industry: Implementing Vertical Integration for a Social Cause at Bolaven Farms
Organizational Development Case Study8.95View Details Founded in 2007, Bolaven Farms is a coffee business with a social purpose. Set up in Laos and Hong Kong, Bolaven Farms aims at providing high-quality... -
Kinto: Toyota's new mobility services platform
Strategy & Execution Case Study8.95View Details In 2019, Toyota launched KINTO, its new mobility services brand, in Europe - to address the increasing shift in consumer preferences from ownership to... -
Subhiksha: Managing Store Operations
Technology & Operations Case Study8.95View Details Founded in 1997, Subhiksha had grown from one store in 1997 to more than 1000 retail outlets in 2008. It sold FMCG, grocery, pharmacy, mobile products,... -
Ford Asia Pacific & Africa: The E-coating Facility Decision in Gujarat, India (A)
Organizational Development Case Study8.95View Details In April 2013, Ford Asia Pacific & Africa (FAPA) was examining its options for e-coating service metal parts for the Ford Customer Service Division in... -
Concordia Casting Co.
Technology & Operations Case Study8.95View Details Describes five years of development in a centralized data processing activity serving a highly decentralized corporation. Data processing manager discovers...
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A More Sustainable Supply Chain
Technology & Operations Magazine ArticleIncreasingly, multinational corporations (MNCs) are pledging to procure the materials and services they need from companies committed to fair labor practices... -
Global Supply Chains in a Post-Pandemic World
Technology & Operations Magazine ArticleThe U.S.-China trade war and the supply and demand shocks brought on by the Covid-19 crisis are forcing manufacturers everywhere to reassess their supply... -
Putting the Service-Profit Chain to Work
Supply chain management Magazine ArticleEditor’s Note: This article sets out a simple, elegant, and ultimately tough-minded way to build profitability in a service business. Originally published in 1994, it offers as much today as it did then and is a perennial best seller. ♦ UPDATE: Learn about companies that are applying this timeless advice today. Top-level executives of outstanding […] -
Building a Transparent Supply Chain
Technology & Operations Magazine ArticleOne of the most promising applications of emerging blockchain technology is supply chain management. Blockchain--the digital record-keeping system developed... -
Strategy for Start-ups
Competitive strategy SpotlightFirst answer two questions; then explore four paths. -
The Circular Business Model
Business models Magazine ArticlePick a strategy that fits your resources and capabilities. -
How to Negotiate with Powerful Suppliers
Technology & Operations Magazine ArticleIn many industries the balance of power has shifted from buyers to suppliers. Companies that have gotten into a weak position need to tackle the problem... -
Overselling Sustainability Reporting
Communication Magazine ArticleFor two decades progressive thinkers have argued that a more sustainable form of capitalism would arise if companies regularly measured and reported on... -
The Strategic Challenges of Decoupling
Global Business SpotlightMost business executives who have put time, effort, and investment into developing a presence in China resist the notion of decoupling. With the Biden... -
The State of Globalization in 2022
Global Business Digital ArticleIts collapse has been vastly overstated, according to an analysis of international flows of trade, capital, information, and people.