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Understanding Leadership (HBR Classic)
Leadership & Managing People Magazine ArticleThe would-be analyst of leadership usually studies popularity, power, showmanship, or wisdom in long-range planning. But none of these qualities is the... -
The Real Leadership Lessons of Steve Jobs
Leadership & Managing People Magazine ArticleThe author, whose biography of Steve Jobs was an instant best seller after the Apple CEO's death in October 2011, sets out here to correct what he perceives... -
Managers and Leaders: Are They Different? (HBR Classic)
Leadership & Managing People Magazine ArticleManagers and leaders are two very different types of people. Managers' goals arise out of necessities rather than desires; they excel at defusing conflicts... -
How to Refuel When You're Feeling Emotionally Drained
Leadership & Managing People Digital ArticleTips for protecting, conserving, and replenishing your energy. -
Sarcasm, Self-Deprecation, and Inside Jokes: A User's Guide to Humor at Work
Leadership & Managing People Magazine ArticleHumor is widely considered essential in personal relationships, but in leaders, it's seen as an ancillary behavior. Though some leaders use humor instinctively,... -
The New Science of Customer Emotions
Sales & Marketing Magazine ArticleWhen a company connects with customers' emotions, the payoff can be huge. Yet building such connections is often more guesswork than science. To remedy... -
Very Real Dangers of Executive Coaching
Leadership & Managing People Magazine ArticleA personal coach to help your most promising executives reach their potential--sounds good, doesn't it? According to Steven Berglas, executive coaches... -
What Makes a Good Salesman (HBR Classic)
Sales & Marketing Magazine ArticleDespite millions of dollars spent on combating the high turnover rate among insurance agents, the rate--approximately 50% within the first year and 80%... -
How to Overcome Your Fear of Making Mistakes
Strategy & Execution Digital ArticleStep one: Don't be ashamed of your fear. -
Getting 360-Degree Feedback Right
Organizational Development Magazine ArticleOver the past decade, 360-degree feedback has revolutionized performance management. But one of its components--peer appraisal--consistently stymies executives... -
Dealing with Disappointment
Leadership & Managing People Digital ArticleThere are more- and less-healthy ways to cope with it. -
How Dual-Career Couples Make It Work
Leadership & Managing People SpotlightIn her study of more than 100 couples around the globe, the author found that dual-career couples tend to go through three transitions when they are particularly... -
Why People Aren't Motivated to Address Climate Change
Leadership & Managing People Digital ArticleOur brains have trouble planning for the distant future. -
Narcissistic Leaders: The Incredible Pros, the Inevitable Cons (HBR Classic)
Leadership & Managing People Magazine ArticleIn the winter of 2000, at the height of the dot-com boom, business leaders posed for the covers of Time, BusinessWeek, and the Economist with the aplomb... -
Pioneers, Drivers, Integrators, and Guardians
Leadership & Managing People SpotlightIn "Pioneers, Drivers, Integrators, and Guardians," Suzanne Johnson Vickberg and Kim Christfort of Deloitte discuss strategies for making the most of... -
The New Science of Team Chemistry
Leadership & Managing People SpotlightThis Spotlight package focuses on the personality types that make up a team--and how to get the best from any combination. In "Pioneers, Drivers, Integrators,... -
Off-Sites that Work
Organizational Development Magazine ArticleOf all the meetings top executives attend in a year, none is more important than the strategy off-site, where the most essential conversations for the... -
The Molecule Behind Effective Teamwork
Paul Zak, author of The Moral Molecule, explains how oxytocin boosts cooperative behavior. -
The Power of Collective Ambition
Organizational Development Magazine ArticleIn the past few years, some companies have not just weathered the economic storm: They've emerged stronger than ever. How did such players as Four Seasons,... -
Generosity Burnout
Leadership & Managing People Digital ArticleGenerosity has a dark side: If we don't put boundaries around it, we run the risk of burning ourselves out-and hurting the people we're trying to help...
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3 Ways to Build an Organizational Culture That Supports Mental Health
Health and wellness Digital ArticleIndividual interventions can only go so far. -
How Project Managers Can Better Navigate Setbacks
Project management Digital ArticleStart by understanding how our brains process the experience. -
Harvard’s Arthur C. Brooks on the Secrets to Happiness at Work
Business and society Digital Article“If you’re unhappy at work, you’re probably unhappy in life.” -
3 Ways Our Brains Undermine Our Ability to Be a Good Leader
Leadership Digital ArticleUnderstanding the science of what’s going on can help us counteract these self-sabotaging tendencies. -
What Do Your B2B Customers Really Want?
Sales and marketing Digital ArticleResearch shows they prefer interactions that fuel their psychological needs — even if they require more time or cost more money. -
Why Success Doesn’t Lead to Satisfaction
Personal growth and transformation Digital ArticleIt’s time to confront your unhealthy relationship with achievement. -
Are Our Brains Wired to Quiet Quit?
Neuroscience Digital ArticleNeuroscience has found that passive acceptance is a natural response to prolonged stress. -
Don’t Let Anchoring Bias Weigh Down Your Judgment
Decision making and problem solving Digital ArticleToo often, we overvalue available — but ultimately irrelevant — information. -
A Common Parasite Can Make People More Entrepreneurial
Innovation & Entrepreneurship Magazine ArticleToxoplasma gondii, which is estimated to infect 10% to 50% of the population, affects your brain and makes you disinhibited and less risk-averse. It also... -
Don't Focus on the Most Expressive Face in the Audience
Communication Digital ArticleResearch shows we (wrongly) assume the rest of the group feels the same way. -
Building a Better Workplace Starts with Saying "Thanks"
Leadership & Managing People Digital ArticleThree ways to practice gratitude. -
Overconfidence Is Contagious
Organizational Development Digital ArticleResearch shows that arrogance spreads socially. -
Self-Compassion Will Make You a Better Leader
Leadership & Managing People Digital ArticleIt's easy to be paralyzed by doubt and fear during tough times. -
How to Brace Yourself for Disappointment
Leadership & Managing People Digital ArticleSometimes focusing on the worst-case scenario helps. Sometimes it doesn't. -
Confidence Doesn't Always Boost Performance
Leadership & Managing People Magazine ArticleA team of researchers found that people who were optimistic about their abilities scored no better than people who doubted themselves on a wide range... -
Unartificial Intelligence
Technology & Operations Magazine ArticleA new wave of brain science is upending our understanding of the mind. -
You Need a Personal Highlight Reel
Leadership & Managing People Digital ArticleCollect positive feedback and return to it when you need a boost. -
CEOs, Don't Let Fear and Paranoia Sink Your Leadership
Leadership & Managing People Digital ArticleFresh perspectives and honest communication will help keep you grounded. -
Robots Save Us Time - But Do They Make Us Happier?
Technology & Operations Digital ArticleResearch shows that naming your Roomba might make you feel guilty about relegating your dirty work. -
Restore Your Sense of Control - Despite the Pandemic
Leadership & Managing People Digital ArticleAutonomy leads to adaptability.
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Assessing Your Behavior Pattern
Leadership & Managing People Case Study8.95View Details This technical note contains a scale measuring Type-A behavior patterns (Bortner, 1969), describes its impact on individuals and organizations, contains... -
Note on Workplace Psychology Theories
Organizational Development Case Study8.95View Details Several psychological theories can help explain organizational behaviour, but many students are not exposed to the benefits that these types of concepts... -
How Brands Become Icons: The Principles of Cultural Branding
Sales & Marketing Book38.00View Details Coca-Cola. Harley-Davidson. Nike. Budweiser. Valued by customers more for what they symbolize than for what they do, products like these are more than... -
Emotionally Intelligent Leadership Collection + HBR IdeaCast Audio Interviews (HBR Emotional Intelligence Series)
How to be human at work. In this enhanced ebook collection, readers get audio interviews along with articles on the topics of emotional intelligence from... -
Leading Change in Talent at L'Oreal
Organizational Development Case Study8.95View Details Jean-Claude Le Grand just stepped into a new role as Executive Vice-President for Human Resources at the global cosmetics company, L'Oréal. He is now... -
Customer-Introduced Variability in Service Operations
Technology & Operations Case Study8.95View Details Presents a typology of customer-introduced variability and offers guidance on how to manage each type. Central to the ideas developed is how to mitigate... -
People Management
Organizational Development Case Study8.95View Details Highlights critical gaps between research and practice in the field of strategic human resources management. Also, aims to debunk some myths and preconceptions... -
Kids Are Alright: How the Gamer Generation Is Changing the Workplace
14.95View Details Think video games are kids' stuff? Think again. According to authors John C. Beck and Mitchell Wade, all those hours immersed in game culture have created... -
Longfor: A Non-Traditional Company in China - When in Rome, Do Not Do What the Romans Do
Strategy & Execution Case Study8.95View Details Longfor, a real estate company in China, treats every customer as an individual with distinctive tastes, preferences and needs; the homes it designs emphasize... -
Ed Rapp's Affirmations
Leadership & Managing People Case Study8.95View Details In this 2019 case, Ed Rapp, retired group president and CFO of Caterpillar, recounts the positive impact that using a type of "self-talk" called an affirmation... -
Why Do So Many Incompetent Men Become Leaders?: (And How to Fix It)
Look around your office. Turn on the TV. Incompetent leadership is everywhere, and there's no denying that most of these leaders are men. In this timely... -
Strengths Become Weaknesses: Cognitive Biases in Founder Decision-Making
Innovation & Entrepreneurship Case Study8.95View Details This note combines vignettes and scholarly research to outline the cognitive biases and decision-making strategies that influence key decisions in the... -
Shine: Using Brain Science to Get the Best from Your People
30.00View Details Your job as a manager is getting harder all the time. But your most critical responsibility--especially in today's world of intensifying competition and... -
Frank Mason (A)
Organizational Development Case Study6.95View Details Raises the following issues: understanding another person from his/her point of view, understanding how two people can view the same situation differently,... -
The Curious Case of the Disputed Rabbits
Technology & Operations Case Study8.95View Details Service systems are inherently subject to variability, whether through customers, service providers, suppliers, or unexpected events. Yet customers demand... -
Specialty Medical Chemicals
Leadership & Managing People Case Study8.95View Details A new general manager is supposed to rekindle growth. Seven months later, he questions the abilities of his direct reports. An organizational psychologist... -
What Stresses You Out-and Why
Unhealthy stress can hijack your brain and spread throughout an entire team. Learn how to identify when this is happening and take back control. -
Working as an ASHA to Improve Maternal and Child Health in Uttar Pradesh, India
Communication Case StudySet in India's most populous state, Uttar Pradesh, this case explores the complexity of addressing maternal and child health and care delivery by looking... -
Alana Robertson at Munchia
Organizational Development Case Study8.95View Details The case tells a story of young European female manager joining a startup operating in Southeast Asia and facing challenges in adjusting to the work and... -
The Leader You Want to Be: Five Essential Principles for Bringing Out Your Best Self--Every Day
You can be the leader you want to be--today and every day. Do you find yourself wishing you had more hours in the day? Do you want to do more, yet feel...
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Understanding Leadership (HBR Classic)
Leadership & Managing People Magazine ArticleThe would-be analyst of leadership usually studies popularity, power, showmanship, or wisdom in long-range planning. But none of these qualities is the... -
The Real Leadership Lessons of Steve Jobs
Leadership & Managing People Magazine ArticleThe author, whose biography of Steve Jobs was an instant best seller after the Apple CEO's death in October 2011, sets out here to correct what he perceives... -
Managers and Leaders: Are They Different? (HBR Classic)
Leadership & Managing People Magazine ArticleManagers and leaders are two very different types of people. Managers' goals arise out of necessities rather than desires; they excel at defusing conflicts... -
What to Do When Your Mind (Always) Dwells on the Worst-Case Scenario
Organizational Development AdviceRemember that your fears aren't facts. -
How to Refuel When You're Feeling Emotionally Drained
Leadership & Managing People Digital ArticleTips for protecting, conserving, and replenishing your energy. -
Sarcasm, Self-Deprecation, and Inside Jokes: A User's Guide to Humor at Work
Leadership & Managing People Magazine ArticleHumor is widely considered essential in personal relationships, but in leaders, it's seen as an ancillary behavior. Though some leaders use humor instinctively,... -
The New Science of Customer Emotions
Sales & Marketing Magazine ArticleWhen a company connects with customers' emotions, the payoff can be huge. Yet building such connections is often more guesswork than science. To remedy... -
Very Real Dangers of Executive Coaching
Leadership & Managing People Magazine ArticleA personal coach to help your most promising executives reach their potential--sounds good, doesn't it? According to Steven Berglas, executive coaches... -
What Makes a Good Salesman (HBR Classic)
Sales & Marketing Magazine ArticleDespite millions of dollars spent on combating the high turnover rate among insurance agents, the rate--approximately 50% within the first year and 80%... -
Does More Money Really Make Us More Happy?
Leadership & Managing People ResearchA big paycheck won't necessarily bring you joy