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Blue Ocean Strategy
Competitive strategy Magazine ArticleCompeting in overcrowded industries is no way to sustain high performance. The real opportunity is to create blue oceans of uncontested market space. -
The Hard Side of Change Management
Leadership & Managing People Magazine ArticleEveryone agrees that managing change is tough, but few can agree on how to do it. Most experts are obsessed with "soft" issues, such as culture and motivation,... -
What Makes a Good Salesman
Sales team management Magazine ArticleBefore they have received even a day of training, the best salespeople already have two seemingly incompatible qualities in abundance: empathy with customers and a need to overcome their hesitation to buy. -
Ending the War Between Sales and Marketing
Business communication Magazine ArticleIn many companies, sales forces and marketers feud like Capulets and Montagues—with disastrous results. Here’s how to get them to lay down their swords. -
Henry Ford, Innovation, and That "Faster Horse" Quote
Innovation & Leadership Digital Article"If I had asked people what they wanted, they would have said faster horses." We've all been in conversations on the topics of creativity and innovation... -
Why Do So Many Women Who Study Engineering Leave the Field?
Gender ResearchResearch shows that class projects and internships reinforce a masculine culture. -
Who Has the D?: How Clear Decision Roles Enhance Organizational Performance
Decision making and problem solving Magazine ArticleYour organization can become more decisive—and can implement strategy more quickly—if you know where the bottlenecks are and who’s empowered to break through them. -
Learning from Toyota’s Stumble
Operations and supply chain management Digital ArticleLong the quality and efficiency standard-setter, Toyota now has an ostrich-sized egg on its face — a problem with sticking accelerator pedals that led to global product recalls and a suspension of production and sales. There are important lessons to be learned from Toyota’s stumble: Competitive success is fluid. It depends on continuously discovering better […] -
Why Modular Building Hasn’t Revolutionized Construction
Innovation Digital ArticleOff-site manufacturing consistently fails to live up to its promise. Can firms figure out how to scale it? -
Regulation Is Hurting Cabs and Helping Uber
Global Business Digital ArticleIt's time to even the playing field. -
How to Make Every Dollar of Infrastructure Investment Go Further
Economics ResearchThe construction industry could boost productivity by 50% to 60%. -
Don't Draw the Wrong Lessons from Better Place's Bust
Innovation & Leadership Digital ArticleHow global growth ambition can undermine inspired strategy. -
Why One Executive Quit Business Travel Cold Turkey
Leadership & Managing People Digital ArticleVenture capitalist Brad Feld says the toll of flying to meetings usually outweighs the benefits. -
Fixing a Weak Safety Culture at General Motors
Operations and supply chain management Digital ArticleGM needs to create a safety culture that encourages employees to speak up about large, small, and potential failures. -
The Fight Over Tesla Shows How Little Value Dealerships Add
Innovation & Entrepreneurship Digital ArticleStates banning Tesla's direct-sales approach aren't on the side of the consumer. -
Elon Musk's Patent Decision Reflects Three Strategic Truths
Strategy & Execution Digital ArticleThe first is that industries are increasingly irrelevant. -
What VW Didn’t Understand About Trust
Corporate social responsibility Digital ArticleIt comes from transparency, and transparency is the norm today. -
The CEO of UPS on Taking the Reins Amid Surging Pandemic Demand
Leadership & Managing People Magazine ArticleWhen the author agreed to accept the top job at UPS, the global shipping service, in late winter of 2019, she expected to steer the company toward a brighter... -
The View from the Field
Sales and marketing Magazine ArticleSix leaders offer their perspectives on sales success. -
The Uber-Waymo Lawsuit: It Should Be Easy to Poach Talent, But Not IP
Organizational Development Digital ArticleNoncompetes are bad for innovation; protecting information is essential.
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China's Migrant Workforce and the Reform of Its Housing Registration System
Organizational Development Case Study8.95View Details This case discusses the housing registration system that was implemented in China in the late 1950s and categorized individuals into two groups: urban... -
Adani Agri Logistics Limited: Blocking the Grain Drain
Technology & Operations Case Study8.95View Details Adani Agri Logistics Limited (AALL) was established to execute a national project for the bulk handling of food grains through a public-private partnership... -
GE South Africa: Londvolota's Contextual Leadership for Creating Shared Value
Leadership & Managing People Case Study8.95View Details In January 2019, one of the founding members and current board members of Londvolota, a South African trust formed by General Electric South Africa (GESA)... -
Leading Across Cultures at Michelin (B)
Leadership & Managing People Case Study5.00View Details A French executive with Michelin is expatriated from Clermont-Ferrand to South Carolina. Initially confident in his leadership skills, the protagonist... -
Uber in Hong Kong: A Regulator's Dilemma
Global Business Case Study8.95View Details In Hong Kong as elsewhere in the world, Uber operates in a grey area. Thousands of passengers are using Uber service in the crowded city on a regular... -
Maersk's Non-Market Strategy Towards State-Owned Chinese Rivals
Strategy & Execution Case Study8.95View Details After the 2008-09 financial crisis, the Chinese shipping industry grew markedly and took on a more dominant role in global shipping. As a result, it was... -
Slade Co.
Organizational Development Case Study8.95View Details Describes a conflict between the values and norms of a segment of an internal social system and those of management and the wider culture. -
What Business is Rivian In?
Strategy & Execution Case Study8.95View Details By May 2020, Rivian Automotive (Rivian), a new electric vehicle (EV) battery manufacturer in the United States, had become a darling of the new battery... -
Transport Corporation of India (A): The Cross-selling Conundrum
Finance & Accounting Case Study8.95View Details Transport Corporation of India was a logistics company that provided multi-modal transport solutions to its customers. Set up in 1958, TCI had grown from... -
Hengda: Realizing the Potential of the Procurement Department
Technology & Operations Case Study8.95View Details In September 2019, the newly appointed manager of the procurement department at Jiangxi Hengda High-Tech Company Ltd., located in China, was wondering... -
Commercial Space Stations, Chickens and Eggs, and Demand for Activity in Low-Earth Orbit
Global Business Case Study8.95View Details With the International Space Station set to retire in January 2031, NASA has made clear its desire to transition to commercially-led space stations in... -
Delta Plastics of the South: Product Innovation in a Resistant Market
Sales & Marketing Case Study8.95View Details Delta Plastics of the South developed a new software product, Pipe Planner, which was complementary to its core product, Polytube, used by farmers to... -
Leading Across Cultures at Michelin (C)
Leadership & Managing People Case Study5.00View Details A French executive with Michelin is expatriated from Clermont-Ferrand to South Carolina. Initially confident in his leadership skills, the protagonist... -
United Safety & Survivability Corporation: Strategies during COVID-19
Strategy & Execution Case Study8.95View Details Founded in 1984, United Safety & Survivability Corporation (USSC) was an American company headquartered in Exton, Pennsylvania, that began in a garage... -
Fairstar Heavy Transport (C)
Strategy & Execution Case Study5.00View Details Supplements the (A) and (B) case. -
Titan Products, Inc.: Acquisition of Franz Schuler GMBH (A)
Strategy & Execution Case Study8.95View Details This case is designed to allow two integration teams, each representing one of two very different companies, to construct a joint post-acquisition-integration... -
Corning Glass Works: The Electronic Products Division (A)
Organizational Development Case Study8.95View Details Describes a division of Corning Glass Works that finds itself with deep financial and organizational problems. Severe conflict and lack of coordination... -
Harvest City: The Intelligent Procurement System Project
Leadership & Managing People Case Study8.95View Details The Harvest City case describes the implementation of a cloud- and IoT-based intelligent procurement system at a new convention complex in the U.S. Midwest.... -
The Plastilene Group: Sustainable Innovation Strategy
Leadership & Managing People Case Study8.95View Details In 2020, the corporate purchasing and sustainability manager at the Plastilene Group (a plastics producer based in Colombia) needed to address a sustainability... -
David Dao on United Airlines
Leadership & Managing People Case Study8.95View Details In widely-circulated videos, United staff and Chicago security forcibly remove a passenger from his paid seat on an aircraft, injuring him severely. United...
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Blue Ocean Strategy
Competitive strategy Magazine ArticleCompeting in overcrowded industries is no way to sustain high performance. The real opportunity is to create blue oceans of uncontested market space. -
The Hard Side of Change Management
Leadership & Managing People Magazine ArticleEveryone agrees that managing change is tough, but few can agree on how to do it. Most experts are obsessed with "soft" issues, such as culture and motivation,... -
What Makes a Good Salesman
Sales team management Magazine ArticleBefore they have received even a day of training, the best salespeople already have two seemingly incompatible qualities in abundance: empathy with customers and a need to overcome their hesitation to buy. -
Ending the War Between Sales and Marketing
Business communication Magazine ArticleIn many companies, sales forces and marketers feud like Capulets and Montagues—with disastrous results. Here’s how to get them to lay down their swords. -
Henry Ford, Innovation, and That "Faster Horse" Quote
Innovation & Leadership Digital Article"If I had asked people what they wanted, they would have said faster horses." We've all been in conversations on the topics of creativity and innovation... -
Why Do So Many Women Who Study Engineering Leave the Field?
Gender ResearchResearch shows that class projects and internships reinforce a masculine culture. -
Who Has the D?: How Clear Decision Roles Enhance Organizational Performance
Decision making and problem solving Magazine ArticleYour organization can become more decisive—and can implement strategy more quickly—if you know where the bottlenecks are and who’s empowered to break through them. -
China's Migrant Workforce and the Reform of Its Housing Registration System
Organizational Development Case Study8.95View Details This case discusses the housing registration system that was implemented in China in the late 1950s and categorized individuals into two groups: urban... -
Pricing at Vocram Airways (A) and (B), Instructor Spreadsheet
Innovation & Entrepreneurship Digital ArticleInstructor spreadsheet for cases W13724 and W13725. -
China's Migrant Workforce and the Reform of Its Housing Registration System, Teaching Note
Organizational Development Digital ArticleTeaching Note for [HKU839].