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The Hard Side of Change Management
Leadership & Managing People Magazine ArticleEveryone agrees that managing change is tough, but few can agree on how to do it. Most experts are obsessed with "soft" issues, such as culture and motivation,... -
Research: How Successful Health Care Organizations Keep Worker Morale Up
Leadership & Managing People Digital ArticleA workforce burnout and retention crisis has dominated the industry for the last three years, but data (finally) shows some encouraging trends. -
The Strategy That Will Fix Health Care
Organizational Development Magazine ArticleIn health care, the days of business as usual are over. Around the world, every health care system is struggling with rising costs and uneven quality,... -
Reputation and Its Risks
Public relations Magazine ArticleIdentify, quantify, and manage the risks to your company’s reputation long before a problem or crisis strikes. -
Ending the War Between Sales and Marketing
Business communication Magazine ArticleIn many companies, sales forces and marketers feud like Capulets and Montagues—with disastrous results. Here’s how to get them to lay down their swords. -
Research: How Bias Against Women Persists in Female-Dominated Workplaces
Leadership & Managing People Digital ArticleA look inside the ongoing barriers women face in law, health care, faith-based nonprofits, and higher education. -
5 Critical Priorities for the U.S. Health Care System
Business models Digital ArticleA guide to making health care more accessible, affordable, and effective. -
5 Principles to Improve the Patient Experience
Sales & Marketing Digital ArticlePatients are consumers too - a reality that providers have often ignored when building digital interfaces. -
Who Has the D?: How Clear Decision Roles Enhance Organizational Performance
Decision making and problem solving Magazine ArticleYour organization can become more decisive—and can implement strategy more quickly—if you know where the bottlenecks are and who’s empowered to break through them. -
Stop Protecting "Good Guys"
Leadership & Managing People Digital ArticleThe "good guy" defense gaslights women and enables offenders. -
To Control Health Care Costs, U.S. Employers Should Form Purchasing Alliances
Finance & Accounting Digital ArticleA hot labor market is limiting employers' ability to shift more costs to their workers. -
When Outsourcing Goes Awry (HBR Case Study and Commentary)
Organizational Development Magazine ArticleGrant Newman, CEO of Regional Medical Center (RMC), expected the worst from the meeting that was scheduled to begin in less than an hour. The anesthesiologists... -
5 Steps to Restore Trust in U.S. Health Care
Sales & Marketing Digital ArticleThe pandemic exposed major weaknesses and undermined public faith in the system. -
How to Ensure Your Health Care Innovation Doesn't Flop
Innovation & Leadership Digital ArticleAim for incremental improvements over breakthrough inventions. -
Listening Is a Lost Art in Medicine. Here’s How to Rediscover It
Organizational culture Digital ArticleThe highest-need patients are the least likely to be heard. -
How a Startup Accelerator at Boston Children's Hospital Helps Launch Companies
Innovation & Entrepreneurship Digital ArticleTurning clinicians into entrepreneurs isn't easy. -
How to Narrow the Digital Divide in U.S. Health Care
Innovation Digital ArticleSix ways academia and industry can work together to build a more equitable system. -
5 Ways to Restore Depleted Health Care Workers
Health and wellness Digital ArticleProven strategies that health systems are using to combat employees’ physical and emotional exhaustion. -
4 Ways to Remove “Sludge” from Health Care Processes
Behavioral economics Digital ArticleAdvice from three senior managers at Ascension. -
Innovate at Your Own Risk: Deborah Wince-Smith on Competitiveness
Emerging markets Magazine ArticleThe U.S. may be the world’s leading innovator, but it won’t be for long if investors, regulators, and the legal establishment continue to penalize companies for risk taking, says Deborah Wince-Smith, president of the Council on Competitiveness. Recently, the council’s National Innovation Initiative, a leadership network of CEOs and university presidents, released a report in […]
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Sarva Pharmaceuticals in Cambodia: Fight or Fold?
Sales & Marketing Case Study8.95View Details In January 2020, Jai Prakash Chaubey, the managing director of Sarva Pharmaceuticals Private Limited (Sarva), needed to decide whether or not to accept... -
Drug Testing in Nigeria (A)
Global Business Case Study8.95View Details In 1996, a meningitis epidemic swept across Nigeria. Thousands of children were struck and, lacking appropriate medicine, were liable to die from the... -
Fair Park Covid-19 Mass Vaccination Site (A)
Technology & Operations Case Study15.05View Details This case is an opportunity to apply the methods of the Toyota Production System (TPS) to the analysis of an everyday service application: administering... -
Upjohn Co.: The Upjohn - Pharmacia Merger
Finance & Accounting Case Study8.95View Details In August 1995, the Upjohn Co. and Pharmacia AB announced a "merger of equals." This case provides background information on the industry, the position... -
Cost Plus Drugs
Strategy & Execution Case Study8.95View Details In September 2022, Mark Cuban Cost Plus Drugs Company CEO Alex Oshmyansky considered the future of the company. Cost Plus Drugs was a retailer for more... -
Cura: Bringing Digital Health to the Arab World
Strategy & Execution Case Study8.95View Details A family health crisis, difficulties making urgent medical appointments, and inefficient doctor-patient communications had convinced two tech entrepreneurs... -
Merck & Co., Inc.: Addressing Third-World Needs (B)
Strategy & Execution Case Study5.00View Details Supplements Merck & Co., Inc.: Addressing Third-World Needs (A). -
Yunnan Baiyao: Transforming a Chinese State-Owned Enterprise
Global Business Case Study15.05View Details This case tells the story of how Wang Minghui, Chairman of Yunnan Baiyao Group since 1999, transformed a single-product traditional Chinese medicine (TCM)... -
Fair Park Covid-19 Mass Vaccination Site (B)
Technology & Operations Case Study5.00View Details This case is an opportunity to apply the methods of the Toyota Production System (TPS) to the analysis of an everyday service application: administering... -
Hospital 57357: Aligning Performance Towards a Vision of a Cancer-Free Childhood
Strategy & Execution Case Study8.95View Details The case follows the Children Cancer Hospital in Egypt, also known as Hospital 57357, as it goes through the roll-out of a new performance management... -
Podimetrics: Next Steps for Diabetes Care
Leadership & Managing People Case Study8.95View Details Podimetrics, a virtual care management company treating adults with acute diabetes, sat at the intersection of medical device technology, digital health,... -
Shanghai Pharmaceuticals
Leadership & Managing People Case Study8.95View Details Shanghai Pharmaceuticals (SPH), a vertically integrated Chinese pharmaceutical conglomerate, was considering its strategic options in the context of a... -
"Doctor My Eyes"--The Acquisition of Bausch & Lomb by Warburg Pincus (A)
Finance & Accounting Case Study8.95View Details In early 2010, senior partners at Warburg Pincus met to review a report on Bausch & Lomb Incorporated, the firm's largest investment at the time. Warburg... -
Public Capital Markets
Finance & Accounting Case Study8.95View Details -
Valuing Celgene's CVR
Finance & Accounting Case Study8.95View Details When Bristol-Myers Squibb (BMS) acquired Celgene Corporation in November 2019, Celgene shareholders received cash, BMS stock, and a contingent value right... -
Graham's Pharmacy: Traditional Care, Modern Solutions
Sales & Marketing Case Study8.95View Details In 2012, Graham's Pharmacy opened to offer more traditional pharmacy services and counselling in contrast to franchise pharmacies. The business was the... -
Piramal e-Swasthya (B): Considering Change
Innovation & Entrepreneurship Case Study5.00View Details From 2008-2010 Anand Piramal ran a series of pilots for his digital healthcare startup, Piramal e-Swasthya (PeS) to "democratize healthcare" in rural... -
Sirtris Pharmaceuticals: Living Healthier, Longer (Abridged)
Innovation & Entrepreneurship Case Study8.95View Details Describes a set of key strategic decisions facing the scientific founder and CEO of a promising, early stage bio-pharmaceuticals company. Should the company...
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The Hard Side of Change Management
Leadership & Managing People Magazine ArticleEveryone agrees that managing change is tough, but few can agree on how to do it. Most experts are obsessed with "soft" issues, such as culture and motivation,... -
Research: How Successful Health Care Organizations Keep Worker Morale Up
Leadership & Managing People Digital ArticleA workforce burnout and retention crisis has dominated the industry for the last three years, but data (finally) shows some encouraging trends. -
The Strategy That Will Fix Health Care
Organizational Development Magazine ArticleIn health care, the days of business as usual are over. Around the world, every health care system is struggling with rising costs and uneven quality,... -
Reputation and Its Risks
Public relations Magazine ArticleIdentify, quantify, and manage the risks to your company’s reputation long before a problem or crisis strikes. -
Ending the War Between Sales and Marketing
Business communication Magazine ArticleIn many companies, sales forces and marketers feud like Capulets and Montagues—with disastrous results. Here’s how to get them to lay down their swords. -
Research: How Bias Against Women Persists in Female-Dominated Workplaces
Leadership & Managing People Digital ArticleA look inside the ongoing barriers women face in law, health care, faith-based nonprofits, and higher education. -
5 Critical Priorities for the U.S. Health Care System
Business models Digital ArticleA guide to making health care more accessible, affordable, and effective. -
5 Principles to Improve the Patient Experience
Sales & Marketing Digital ArticlePatients are consumers too - a reality that providers have often ignored when building digital interfaces. -
Who Has the D?: How Clear Decision Roles Enhance Organizational Performance
Decision making and problem solving Magazine ArticleYour organization can become more decisive—and can implement strategy more quickly—if you know where the bottlenecks are and who’s empowered to break through them. -
Stop Protecting "Good Guys"
Leadership & Managing People Digital ArticleThe "good guy" defense gaslights women and enables offenders.