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The Hard Side of Change Management
Leadership & Managing People Magazine ArticleEveryone agrees that managing change is tough, but few can agree on how to do it. Most experts are obsessed with "soft" issues, such as culture and motivation,... -
The Founders of Bitty & Beau’s Coffee on Building a Business Around Employees with Disabilities
Diversity and inclusion Magazine ArticleA thriving business demonstrates how dedicated and enthusiastic employees with disabilities can be. -
Off-Sites That Work
Decision making and problem solving Magazine ArticleThe top team’s annual strategic off-site differs from all other meetings in its potential impact on the company. That’s why it should be designed and managed differently. -
What’s He Waiting For?
Organizational culture Magazine ArticleEveryone’s wondering what the new COO’s been doing for the last 12 months. He wonders why he can’t get his foot in the door. -
The View from the Field
Sales and marketing Magazine ArticleSix leaders offer their perspectives on sales success. -
How I Learned to Let My Workers Lead
Managing people Magazine ArticleI wanted employees who would fly like geese. What I had was a company that wallowed like a herd of buffalo. -
The CEO of Hershey on Turning a Candy Company into a Snacks Empire
Corporate strategy Magazine ArticleHershey executed a bold new strategy by learning to be more entrepreneurial, adaptable, and agile. -
How a Fast Casual Chain Shows Employees Their Work Matters
Employee retention Digital ArticleVisibility and values. -
The Outstanding Outsider and the Fumbling Family
Succession planning Magazine ArticleIn 1945, after four years in the navy, Paul Ballisarian came home to a suburb of Chicago, married his childhood sweetheart, and joined his father in the family butcher shop. Paul was an energetic young man, and when his father retired several years later, he transformed the business from a retail shop into a meat […] -
When Should a Leader Apologize—and When Not?
Business communication Magazine ArticleFor a leader, a public apology is always a high-risk move. Understanding what apologies can and cannot do will help you avoid both foolhardy stonewalling and unnecessary contrition. -
Life’s Work: An Interview with Jacques Pépin
Career transitions Magazine ArticleThe renowned chef and cookbook author talks about his career arc. -
The Starbucks Effect
Innovation Magazine ArticleWhen a product suddenly becomes hip, the whole category can prosper. -
What’s Stifling the Creativity at CoolBurst?
Organizational culture Magazine ArticleWith the competition getting hot, a beverage company must learn how to fire up its creative juices. -
The Chair of Illycaffe on Creating Virtuous Agricultural Ecosystems
Leadership & Managing People Magazine ArticleIn the 1990s most coffee beans were still commodity products, cheaply priced, undifferentiated by quality, often blended, and sold through an exchange.... -
Transforming Life, Transforming Business: The Life-Science Revolution
Government policy and regulation Magazine ArticleAdvances in genetic research are setting off an industrial convergence that will have profound implications for the global economy. Farmers, computer companies, drugmakers, chemical processors, and health care providers will all be drawn into the new life-science industry. To make the transition successfully, they’ll have to change the way they think about their businesses… -
Strategy as Active Waiting
Decision making and problem solving Magazine ArticleHuge business opportunities are rare, and their timing is almost never under the control of an individual company. So it’s important to be ready when they come and to manage smart during the long periods of business as usual. -
How Large Food Retailers Can Help Solve the Food Waste Crisis
Strategy & Execution Digital ArticleBetween one-third and half of all food is wasted. -
Would Vegan Offerings Dilute Our Brand? (Commentary for HBR Case Study)
Strategy & Execution Magazine ArticleThe founders of Protein Power Plates--a company with the slogan "Let's meat!"--contemplate adding plant-based burgers to their menu. This fictional case... -
The Cutting Edge in Auctions
Negotiation strategies Magazine ArticleNo, it’s not eBay or FreeMarkets. It’s not even on the Net. -
More Isn’t Always Better
Decision making and problem solving Magazine ArticleMarketers assume that the more choices they offer, the more likely customers will be able to find just the right thing. They assume, for instance, that offering 50 styles of jeans instead of two increases the chances that shoppers will find a pair they really like. Nevertheless, research now shows that there can be too […]
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The Magic of Marks & Spencer Food
Sales & Marketing Case Study8.95View Details -
Marfrig's Quest for Sustainable Beef
Strategy & Execution Case Study8.95View Details Marfrig, one of the world's leading meatpackers, strived to comply with its commitment to have a deforestation-free value chain in Brazil by 2030. The... -
Haiti Hope: Innovating the Mango Value Chain
Technology & Operations Case Study8.95View Details Haiti Hope was to provide 25,000 Haitian farmers with world-class business and industry expertise to help them grow mangos more efficiently and abundantly,... -
Harmonie Water: Refreshing the World Naturally
Sales & Marketing Case Study8.95View Details The marketing director of Harmonie Mineral Water-the second-best selling bottled water in the world-is using findings from two project studies to assess... -
ConAgra Foods: The Next Chapter
Strategy & Execution Case Study6.95View Details In 2005, CEO Bruce Rohde has almost completed the integration of ConAgra Foods' collection of 90 independent operating companies into a focused, value-added... -
PepsiCo's Turning Point: Establishing a Role in a Sustainable Society
Global Business Case Study8.95View Details In early 2011, PepsiCo, one of the world's largest food and beverage companies, is undergoing immense criticism for its role in social and ecological... -
Drinkotec: Changing a company, changing a life (A): Daring to change
Management Case Study8.95View Details Franck-Erik Flegbo and Cyril Le Terrien were already successful executives in a major multinational when they decided that it was time to dream, and to... -
Alex Atala: Bringing Brazil to the World
Leadership & Managing People Case Study8.95View Details Brazilian Michelin-star chef Alex Atala managed four restaurants, a foundation advocating for the environment, and a seminar focused on food and sustainability.... -
Chevalier Group: Using a Private Equity "Style" Strategy to Maximize a Listed Company's Value
Organizational Development Case Study8.95View Details The Chevalier case demonstrates how a family-controlled and publicly listed group can make use of a listed company's idle assets and turn them into a... -
Yemeksepeti: Growing and Expanding the Business Model through Data
Innovation & Entrepreneurship Case Study15.05View Details In October 2016, Nevzat Aydin, co-founder and CEO of Yemeksepeti, the Turkish online food-ordering company, was looking over the company's quarterly results... -
Hormel Foods
Sales & Marketing Case Study8.95View Details In 2019, CEO Jim Snee is weighing how to shape the image of Hormel Foods, one of the largest U.S. meat and food companies, at a time when the industry... -
Aphro Beverages
Innovation & Entrepreneurship Case Study8.95View Details This case focuses on distribution, sales, and product decisions as Aphro Beverages reaches an inflection point in its growth trajectory. In 2020, Aphro... -
Parle Agro (India): Vision Realisation
Sales & Marketing Case Study8.95View Details Nadia Chauhan took charge of Parle Agro as Chief Marketing Officer (CMO) and Joint Managing Director (JMD) in 2009 where she had been working as a brand... -
AB InBev's Dividend Decision
Management Case Study8.95View Details In 2018, AB InBev faced a difficult decision: whether to keep its $8 billion dividend program or cut dividends either partially or in full. This case... -
Yatooq: Longing for Arabic Coffee
Finance & Accounting Case Study8.95View Details As one of the few female entrepreneurs in Saudi Arabia, Lateefa Alwaalan had been trying to produce the perfect cup of Arabic coffee for over a decade.... -
Planters Nuts (B): The Power of the Peanut
Sales & Marketing Case Study5.00View Details This case picks up from the events in Planters Nuts and describes how the new management team for Planters turned the brand around in 2013 by implementing... -
Château Margaux: Launching the Third Wine (Abridged)
Sales & Marketing Case Study8.95View Details Château Margaux, one of only five prestigious estates in the Bordeaux Medoc wine region to have been classified as a "first-growth", is facing a host... -
Mãe Terra and Unilever (A)
Leadership & Managing People Case Study8.95View Details The case concerns the sale of Mae Terra, one of Brazil's leading brands for packaged organic foods, to the consumer goods giant Unilever in 2017. Working... -
A Cultural Transformation at Southeastern Grocers
Organizational Development Case Study15.05View Details When Anthony Hucker, the CEO of Southeastern Grocers (SEG), took over in that role in July 2017, the company was in dire financial and operational condition... -
Budweiser APAC Spinoff (A): The Financial Strategy for Localization
Finance & Accounting Case Study8.95View Details The case narrates the IPO journey of Budweiser APAC (Budweiser APAC), the Asia-Pacific subsidiary of Anheuser-Busch InBev (AB InBev). During its time...
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The Hard Side of Change Management
Leadership & Managing People Magazine ArticleEveryone agrees that managing change is tough, but few can agree on how to do it. Most experts are obsessed with "soft" issues, such as culture and motivation,... -
The Founders of Bitty & Beau’s Coffee on Building a Business Around Employees with Disabilities
Diversity and inclusion Magazine ArticleA thriving business demonstrates how dedicated and enthusiastic employees with disabilities can be. -
Off-Sites That Work
Decision making and problem solving Magazine ArticleThe top team’s annual strategic off-site differs from all other meetings in its potential impact on the company. That’s why it should be designed and managed differently. -
Interview with Julio Bruno (Time Out), Video
Sales & Marketing Digital ArticleVideo supplement to case 520128. -
What’s He Waiting For?
Organizational culture Magazine ArticleEveryone’s wondering what the new COO’s been doing for the last 12 months. He wonders why he can’t get his foot in the door. -
The Magic of Marks & Spencer Food
Sales & Marketing Case Study8.95View Details -
Marfrig's Quest for Sustainable Beef
Strategy & Execution Case Study8.95View Details Marfrig, one of the world's leading meatpackers, strived to comply with its commitment to have a deforestation-free value chain in Brazil by 2030. The... -
Haiti Hope: Innovating the Mango Value Chain
Technology & Operations Case Study8.95View Details Haiti Hope was to provide 25,000 Haitian farmers with world-class business and industry expertise to help them grow mangos more efficiently and abundantly,... -
Harmonie Water: Refreshing the World Naturally
Sales & Marketing Case Study8.95View Details The marketing director of Harmonie Mineral Water-the second-best selling bottled water in the world-is using findings from two project studies to assess... -
ConAgra Foods: The Next Chapter
Strategy & Execution Case Study6.95View Details In 2005, CEO Bruce Rohde has almost completed the integration of ConAgra Foods' collection of 90 independent operating companies into a focused, value-added...