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What Professional Service Firms Must Do to Thrive
Organizational Development Magazine ArticleDuring economic slowdowns, consulting, law, and accounting firms often start offering services and taking on clients they really shouldn't, just to keep... -
What Writing a Book Taught This Consultant
Communication Digital ArticleReaders and clients have some things in common. -
The View from the Field
Sales & Marketing Magazine ArticleIn this collection of short essays, six executives describe their sales-related success. Jim Koch, of Boston Beer, remembers visiting bars with cold beer... -
Match Your Innovation Strategy to Your Innovation Ecosystem
Innovation & Entrepreneurship Magazine ArticleHigh-definition televisions (HDTVs) should, by now, be a huge success. Philips, Sony, and Thompson invested billions of dollars to develop TV sets with... -
Start Networking with People Outside Your Industry
Leadership & Managing People Digital ArticleHow to expand your professional circle. -
Confessions of a Trusted Counselor
Leadership & Managing People Magazine ArticleAdvising CEOs sounds like a dream job, but doing so can be perplexing and perilous. At times, the questions you must ask yourself--about your own motivations... -
In Praise of Uncertainty
Technology & Operations Magazine ArticleThe tech industry has a really good grasp of what works and how its products will be used--and that's killing innovation, says the Berkman Center's Jonathan... -
Changing the Mind of the Corporation
Organizational Development Magazine ArticleBig companies in crisis get there by doing the things that once made them big. The experience of troubled companies is a syndrome with four stages. First... -
The Rise of the Supertemp
Organizational Development Magazine ArticleFull-time, permanent jobs with large organizations are quite possibly an artifact of a particular moment in economic history--about 60 or 70 years ago.... -
Consultant's Comeuppance (HBR Case Study and Commentary)
Sales & Marketing Magazine ArticleFor ten years, Jeff Patterson's firm, Flynn Fuller Consulting, has worked on projects for financial services giant GloBank. Now Jeff's contact, Bill Holland,... -
What Makes People Follow Reluctant Leaders
Leadership & Managing People Digital ArticleA new study finds three traits that help people rise to the top. -
Why Good Accountants Do Bad Audits
Finance & Accounting Magazine ArticleOn July 30, President Bush signed into law the Sarbanes-Oxley Act addressing corporate accountability. A response to recent financial scandals, the law... -
Firing Back: How Great Leaders Rebound After Career Disasters
Leadership & Managing People Magazine ArticleAmong the tests of a leader, few are more challenging--and more painful--than recovering from a career catastrophe. Most fallen leaders, in fact, don't... -
If Humble People Make the Best Leaders, Why Do We Fall for Charismatic Narcissists?
Leadership & Managing People Digital ArticleHuman beings hunger for superheroes. -
Can a Consultant Become a Manager, or a President?
Leadership & Managing People Digital ArticleHere in the United States, the presidential election cycle gives us the opportunity to publicly discuss the characteristics of good leaders. Running a... -
How Executive Recruiters Maintain Secrecy
Leadership & Managing People Digital ArticleWhen someone's about to lose their job, discretion is a must. -
Consulting on the Cusp of Disruption
Strategy & Execution Magazine ArticleConsulting's fundamental business model has not changed in more than 100 years: Very smart outsiders go into organizations for a finite period of time... -
Analysis Group's CEO on Managing with Soft Metrics
Leadership & Managing People Magazine ArticleBefore she joined Analysis Group, the author worked at a small economic consulting firm that--like most other firms in the industry--closely tracked and... -
Smarter Offshoring
Technology & Operations Magazine ArticleDuring the past 15 years, companies have flocked to a handful of cities in India and Eastern Europe for offshore service functions. As a result, the most... -
When Consultants and Clients Clash (HBR Case Study)
Leadership & Managing People Magazine ArticleThis fictitious case study by Idalene F. Kesner, the Frank P. Popoff Professor at Indiana University, and Sally Fowler, assistant professor at Victoria...
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HP-Cisco Alliance (A)
Organizational Development Case Study8.95View Details In 2002, Hewlett-Packard and Cisco Systems strove to develop their long-standing partnership into a strategic alliance with increasing impact. Critical... -
West Line (A)
Leadership & Managing People Case Study8.95View Details Guillermo Oliva is a young lawyer who has led a successful professional career in the consulting world. His stellar results at West Line, a leading company... -
Tim Blanchard at Jones Mendel & Co.
Leadership & Managing People Case Study8.95View Details Tim Blanchard struggles to balance all the demands facing him as a partner of a consulting firm. He must decide how to serve clients, mentor his people,... -
Coca-Cola Co. (B): Douglas Daft Takes Over
Leadership & Managing People Case Study5.00View Details Describes Douglas Daft's first quarter as chairman and CEO of The Coca-Cola Co. Highlights actions taken to resolve issues that arose under M. Douglas... -
Bhiwar Enterprises
Leadership & Managing People Case Study8.95View Details A nephew in an Indian family business has prepared a consulting report advocating changes in organizational structure and practices. His North American... -
Tom Tierney at Bain & Co. (A)
Technology & Operations Case Study8.95View Details Bain managing director Tom Tierney is contemplating how best to rotate the office head position between two partners at one of the firm's offices. The... -
Collision Course: Selling European High Performance Motorcycles in Japan
Global Business Case Study8.95View Details In 2006, the Japan subsidiary of Tommasi Motorcycles, an Italian manufacturer of high-end motorcycles, was implementing a new customer data application... -
Henkel: Building a Winning Culture
Finance & Accounting Case Study8.95View Details This case illustrates a CEO-led organizational transformation driven by stretch goals, performance measurement, and accountability. When Kasper Rorsted... -
Marketing at Bain & Co.
Sales & Marketing Case Study8.95View Details David Bechhofer, a partner responsible for Bain & Co.'s marketing strategy, faces a dilemma: Traditional marketing is foreign to Bain's corporate culture... -
George Martin at The Boston Consulting Group (C)
Organizational Development Case Study5.00View Details George Martin, managing partner at The Boston Consulting Group, is worried as some of his best performers have recently pulled him aside to discuss the... -
Progressive Insurance: Disclosure Strategy
Finance & Accounting Case Study8.95View Details Progressive Insurance had refused to play Wall Street's earning game. Progressive didn't manage reported earnings nor did management give guidance to... -
A New Team at Tier1 Coaching and Development, Inc.
Organizational Development Case Study8.95View Details The co-founder of Tier1 Coaching and Development, Inc., a small training and development firm, had to hire an entirely new staff after 10 years in business.... -
Design Thinking in Action (A): South Western Railway
Management Case Study8.95View Details with a description of three concepts it inspired and an invitation to design a set of experiments to test the concepts' desirability, feasibility, and... -
Start-Up as a Service: The Prehype Model
Leadership & Managing People Case Study8.95View Details The case outlines how Henrik Werdelin, the founder of Prehype, launched a new model for how large companies can create growth through innovation, based... -
Siebel Systems: Anatomy of a Sale, Part 1
Sales & Marketing Case Study8.95View Details How does a $2 million software sale happen? This case traces efforts by Siebel Systems to sell lead management software to discount broker Quick & Reilly.... -
Yammer (A)
Strategy & Execution Case Study6.95View Details In spring 2012, Yammer was on track to become a highly successful standalone company. Yammer was a leading Enterprise Social Network (ESN), providing... -
Diamond in the Rough (B)
Innovation & Entrepreneurship Case Study5.00View Details Supplements the (A) case. -
Advanced Medical Technology Corp.
Finance & Accounting Case Study8.95View Details A loan officer must decide whether to lend $8 million to a rapidly growing high technology company. The company has had a series of relationships with... -
Veracity Worldwide in Syria: Assessing Political Risk in a Volatile Environment
Sales & Marketing Case Study8.95View Details This case explores the dynamic set of political risks raised by a local-partner contract renewal within the context of Syria's unfolding political upheaval.... -
Lenovo: Building a Global Brand
Sales & Marketing Case Study8.95View Details Announced in December 2004, the $1.75 billion acquisition of IBM's PC division by Lenovo, China's largest PC maker, made headlines around the world. A...
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Career Crush: Is Consulting the Right Career for You?
Career planning Career CrushNo, it’s not all about PowerPoints. -
What Professional Service Firms Must Do to Thrive
Organizational Development Magazine ArticleDuring economic slowdowns, consulting, law, and accounting firms often start offering services and taking on clients they really shouldn't, just to keep... -
IBM's Decade of Transformation Series, Teaching Note
Organizational Development Digital ArticleTeaching Note for [805130] and [807030]. -
HP-Cisco Alliance (A)
Organizational Development Case Study8.95View Details In 2002, Hewlett-Packard and Cisco Systems strove to develop their long-standing partnership into a strategic alliance with increasing impact. Critical... -
Fintech: Choosing a Cloud Services Provider, Teaching Note
Technology & Operations Digital ArticleTeaching note for case NA0473. -
West Line (A)
Leadership & Managing People Case Study8.95View Details Guillermo Oliva is a young lawyer who has led a successful professional career in the consulting world. His stellar results at West Line, a leading company... -
Collision Course: Selling European High Performance Motorcycles in Japan, Teaching Note
Global Business Digital ArticleTeaching Note for W12842. -
Tim Blanchard at Jones Mendel & Co.
Leadership & Managing People Case Study8.95View Details Tim Blanchard struggles to balance all the demands facing him as a partner of a consulting firm. He must decide how to serve clients, mentor his people,... -
Bain & Co., Inc.: Making Partner, Teaching Note
Technology & Operations Digital ArticleTeaching Note to (9-899-066). -
Coca-Cola Co. (B): Douglas Daft Takes Over
Leadership & Managing People Case Study5.00View Details Describes Douglas Daft's first quarter as chairman and CEO of The Coca-Cola Co. Highlights actions taken to resolve issues that arose under M. Douglas...