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Generative AI Will Change Your Business. Here's How to Adapt.
Technology & Operations Digital ArticleThe race is on to see which brands can deliver. -
The AI Hype Cycle Is Distracting Companies
AI and machine learning Digital ArticleBy focusing on sci-fi goals, they’re missing out on projects that create real value right now. -
How to Design an AI Marketing Strategy
Sales & Marketing SpotlightIn order to realize AI's giant potential, CMOs need to have a good grasp of the various kinds of applications available and how they may evolve. This... -
5 Ways to Future-Proof Your Career in the Age of AI
Leadership & Managing People Digital ArticleTools like ChatGPT have the potential to displace human creativity - but people still offer unique value. -
AI Should Augment Human Intelligence, Not Replace It
Business and society Digital ArticleArtificial intelligence isn’t coming for your job, but it will be your new coworker. Here’s how to get along. -
Collaborative Intelligence: Humans and AI Are Joining Forces
Technology & Operations Magazine ArticleArtificial intelligence is transforming all sectors of the economy, but there's no reason to fear that robots will replace all human employees. In fact,... -
The Power of Natural Language Processing
Technology & Operations Digital ArticleHow companies can use NLP to help with brainstorming, summarizing, and researching. -
Generative AI Will Enhance - Not Erase - Customer Service Jobs
Technology & Operations Digital ArticleCompanies should start looking now for creative ways to tap the power of human-machine collaboration. -
Where Is Tech Going in 2023?
AI and machine learning Digital ArticleSix trends that will define the next year, according to McKinsey experts. -
Automation Doesn't Just Create or Destroy Jobs - It Transforms Them
Technology & Operations Digital ArticleThree questions firms should ask themselves when deciding whether to automate. -
Competing in the Age of AI
Technology & Operations Magazine ArticleToday markets are being reshaped by a new kind of firm--one in which artificial intelligence runs the show. This cohort includes giants like Google, Facebook,... -
Alibaba and the Future of Business
Strategy & Execution Magazine ArticleAlibaba is not a retailer in the traditional sense. It doesn't source or keep stock, and logistics services are carried out by third-party providers.... -
AI Isn't Ready to Make Unsupervised Decisions
Leadership & Managing People Digital ArticleToday's algorithms still largely lack empathy, ethics, and the ability to see the bigger picture. -
When Bots Collide
Technology & Operations Magazine ArticleComputer simulations help companies determine how they'll optimize their use of the billions of software agents--shopbots and pricebots--that will increasingly... -
Measuring Your Algorithm's Performance
Leadership & Managing People Digital ArticleThe right approach can help you spot where resources are being wasted - and how the system can be improved. -
What's Your Sales Automation Strategy?
Sales & Marketing Digital ArticleMore than 30% of sales activities can benefit from automation - if implemented effectively. -
Smarter, Smaller, Safer Robots
Technology & Operations Magazine ArticleA new generation of adaptive robots are creating new efficiencies for manufacturers and changing how companies build things, including factory floors... -
Learning to Work with Intelligent Machines
Technology & Operations Magazine ArticleAlthough companies spend billions on formal training for employees, most of the skills needed to perform a specific job can be learned only by doing it.... -
What CEOs Need to Know About the Costs of Adopting GenAI
Technology and analytics Digital ArticleA primer on the predictable — and often overlooked — expenses that come with implementing these tools. -
A Simpler Way to Modernize Your Supply Chain
Technology & Operations Magazine ArticleConventional wisdom says it takes three to five years and tens of millions of dollars to digitize a corporation's supply chain. However, a few companies...
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All-in On AI: How Smart Companies Win Big with Artificial Intelligence
35.00View Details A fascinating look at the trailblazing companies using artificial intelligence to create new competitive advantage, from the author of the business classic,... -
Frost, Inc. (A)
Technology & Operations Case Study6.95View Details In many ways Frost is an archetypal, small, dying manufacturing firm. With profits gone in a no-growth business and unable to diversify, Charles Frost... -
Generative AI: The Insights You Need from Harvard Business Review
Management Book22.95View Details The future of AI is here. The world is transfixed by the marvel (and possible menace) of ChatGPT and other generative AI tools. It's clear Gen AI will... -
Sony AIBO: The World's First Entertainment Robot
Sales & Marketing Case Study14.00View Details The Sony AIBO is the world's first "entertainment" robot. Positioned as a household "companion," the $1,500 AIBO has become a smash hit in Japan, appealing... -
ITT Automotive: Global Manufacturing Strategy--1994
Technology & Operations Case Study8.95View Details ITT Automotive is in the process of developing a new-generation antilock brake system (ABS), designated the MK-20. The case focuses on the level of automation... -
Walmart's Workforce of the Future
Strategy & Execution Case Study8.95View Details Faced with intense competition from Amazon, in 2015 Walmart began a transformation of its operations and workforce. The goal was to create an omnichannel... -
DBS Bank: A Tech Company Going All in on AI
Management Case Study8.95View Details The case is set in April 2023, soon after DBS Bank Limited (DBS) reported a 20% net profit growth of US$6.02 billion. The bank's CEO Piyush Gupta had... -
Ad Classification at Right Media
Technology & Operations Case Study8.95View Details Right Media considers systems and policies to make sure that ads are only shown on web sites where they are appropriate, and vice versa. Setting standards... -
Computervision-Japan (B)
Sales & Marketing Case Study5.00View Details Outlines the elements of a temporary sales agreement between Tokyo Electron Ltd. and Computervision Japan. -
Tristar Hotel Group: Customer Satisfaction and Technology Adoption
Technology & Operations Case Study8.95View Details Ken Edwards, founder and chief executive officer (CEO) of Tristar Hotel Group (Tristar), was reviewing the financial performance for his bustling hotel... -
VLSI Technology, Inc. (A): Automating ASIC Design
Technology & Operations Case Study8.95View Details Describes strategic choices for VLSI Technology in setting up satellite semiconductor design centers around the world. VTI is a "silicon foundry" which... -
Mach49 and 2401: Building the Unicorn Within
Management Case Study8.95View Details Monifa Porter was in the process of building a product that could work her and her team out of a job. As head of 2401, a subdivision of the corporate... -
I, Human: AI, Automation, and the Quest to Reclaim What Makes Us Unique
28.00View Details For readers of "Sapiens" and "Homo Deus" and viewers of "The Social Dilemma," psychologist Tomas Chamorro-Premuzic tackles one of the biggest questions... -
Polymer Technologies Inc.
Technology & Operations Case Study8.95View Details Polymer Technologies Inc. are specialists in integrating metal and plastic to produce margin switches, relays and electromechanical products for the automotive... -
Artificial Intelligence: Tools for Preparing Your Team for the Future
Companies that don't use AI will soon be obsolete. From making faster, better decisions to automating rote work to enabling robots to respond to emotions,... -
Motorola, Inc.: Bandit Pager Project
Technology & Operations Case Study8.95View Details Describes the development of a fully automated production line for manufacturing radio pagers. The company regarded the project as highly successful;... -
adidas Russia/CIS and the Russian Crisis: Retrench or Double Down (A)
Technology & Operations Case Study8.95View Details The case series is based on extensive interviews with key executives at adidas Russia/CIS in charge of implementing the radical IT, supply chain and omnichannel... -
SAM100: Will Construction Robotics Disrupt the US Bricklaying Industry?
Sales & Marketing Case Study8.95View Details This case explores the marketing challenges that a robotics and automation technology start-up faces in the construction industry. A recommended framework... -
Shanakt Consulting: An Indian Technology Startup's Dilemma
Technology & Operations Case Study8.95View Details This case details the setting up and growth of a high technology venture, Shanakt Consulting, in India. The company is founded by skilled academicians... -
Automation Consulting Services
Finance & Accounting Case Study8.95View Details Illustrates the management control challenges that are associated with rapid growth and geographic expansion. Situated at an offsite Executive Committee...
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Generative AI Will Change Your Business. Here's How to Adapt.
Technology & Operations Digital ArticleThe race is on to see which brands can deliver. -
The AI Hype Cycle Is Distracting Companies
AI and machine learning Digital ArticleBy focusing on sci-fi goals, they’re missing out on projects that create real value right now. -
How to Design an AI Marketing Strategy
Sales & Marketing SpotlightIn order to realize AI's giant potential, CMOs need to have a good grasp of the various kinds of applications available and how they may evolve. This... -
5 Ways to Future-Proof Your Career in the Age of AI
Leadership & Managing People Digital ArticleTools like ChatGPT have the potential to displace human creativity - but people still offer unique value. -
AI Should Augment Human Intelligence, Not Replace It
Business and society Digital ArticleArtificial intelligence isn’t coming for your job, but it will be your new coworker. Here’s how to get along. -
Collaborative Intelligence: Humans and AI Are Joining Forces
Technology & Operations Magazine ArticleArtificial intelligence is transforming all sectors of the economy, but there's no reason to fear that robots will replace all human employees. In fact,... -
The Power of Natural Language Processing
Technology & Operations Digital ArticleHow companies can use NLP to help with brainstorming, summarizing, and researching. -
Generative AI Will Enhance - Not Erase - Customer Service Jobs
Technology & Operations Digital ArticleCompanies should start looking now for creative ways to tap the power of human-machine collaboration. -
Where Is Tech Going in 2023?
AI and machine learning Digital ArticleSix trends that will define the next year, according to McKinsey experts. -
Automation Doesn't Just Create or Destroy Jobs - It Transforms Them
Technology & Operations Digital ArticleThree questions firms should ask themselves when deciding whether to automate.