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The Balanced Scorecard—Measures that Drive Performance
Balanced scorecard Magazine ArticleWhat you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […] -
What Is Strategy?
Strategy & Execution Magazine ArticleToday's dynamic markets and technologies have called into question the sustainability of competitive advantage. Under pressure to improve productivity,... -
Putting the Balanced Scorecard to Work
Balanced scorecard Magazine ArticleWhat do companies like Rockwater, Apple Computer, and Advanced Micro Devices have in common? They’re using the scorecard to measure performance and set strategy. -
Office of Strategy Management
Strategy & Execution Magazine ArticleThere is a disconnect in most companies between strategy formulation and strategy execution. On average, 95% of a company's employees are unaware of,... -
Is America in Decline?
Global Business Magazine ArticleAmerica, a nation once celebrated for its irrepressible optimism, now appears to be obsessed by "declinism"--the idea that something is fundamentally... -
Seek Strategy the Right Way at the Right Time
Strategy & Execution Magazine ArticleDeliberate, emergent, and analogical approaches to finding the best strategy all have their advan-tages, depending on where an industry is in its life... -
Capitalism in Japan: Cartels and Keiretsu
Global Business Magazine ArticleJapan is organized in a fundamentally different way from the economies of the rest of the industrialized world. It is a nation girded by cartels and bound... -
Balanced Scorecard: Measures That Drive Performance
Strategy & Execution Magazine ArticleExecutives know that a company's measurement systems strongly affect employee behavior. But the traditional financial performance measures that worked... -
Innovate by Looking for Problem Patterns
Clayton Christensen, Harvard Business School Professor, explains how to approach innovation creatively by studying the problem you are trying to solve... -
Putting Leadership Back into Strategy
Strategy & Execution Magazine ArticleIn recent decades an infusion of economics has lent the study of strategy much needed theory and empirical evidence. Strategy consultants, armed with... -
How to Test Your Innovative Idea
Does your innovative idea have what it takes to succeed? Measure it using these six steps to find out. -
Using the Balanced Scorecard as a Strategic Management System
Finance & Accounting HBR BestsellerThe balanced scorecard revolutionized conventional thinking about performance metrics. When Robert Kaplan and David Norton first introduced the concept... -
Building a Game-Changing Talent Strategy
Organizational Development Magazine ArticleWhen most of the world's financial services giants were stumbling and retrenching in the aftermath of the 2008 recession, the asset management firm BlackRock... -
Making Your Ideas Credible
A proposal will only flourish with a strong, clear business case - so where do you start? -
Fix Their Problem, Win the Deal
Your proposal won't win or lose strictly on the merits of your idea; it has to solve a problem for the other party. -
Start a Turnaround with a Strategy Map
Strategy maps show every employee precisely how to turn a struggling organization around. -
Are You Solving the Right Problem?
Innovation & Entrepreneurship Magazine ArticleThe rigor with which a problem is defined is the most important factor in finding a good solution. Many organizations, however, are not proficient at... -
Why Hard-Nosed Executives Should Care About Management Theory (HBR OnPoint Enhanced Edition)
Strategy & Execution Magazine ArticleTheory often gets a bum rap among managers because it's associated with the word "theoretical," which connotes "impractical." But it shouldn't. Because... -
Managing Alliances with the Balanced Scorecard
Strategy & Execution Magazine ArticleFully half of all joint ventures are a failure. That's worrying, given that partnerships and alliances are central to many companies' business models.... -
A Good Digital Strategy Creates a Gravitational Pull
Strategy & Execution Digital ArticleThanks to social media, the most important influences on your business often happen when you aren't in the room. When people connect peer-to-peer, there...
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Can GenAI Do Strategy?
Strategy Digital ArticleResults from an experiment that pitted a team of MBAs against MBAs plus AI. - SPONSORED CONTENT FROM Workday
Optimizing the Supply Chain by Aligning the Planning and Sourcing Functions
Collaboration and teams ResearchResearch Report Sponsored By Workday -
Do You Really Understand Your Best (and Worst) Customers?
Customer strategy Digital ArticleShift from asking, “What makes us money?” to “Who makes us money?” - SPONSORED CONTENT FROM NTT DATA
Navigating the Data Deluge
Health and behavioral science ResearchWhite Paper Sponsored By NTT DATA - SPONSORED CONTENT FROM Broadcom
Using Value Stream Management to Speed Digital Transformation and Eliminate Silos
Digital transformation ResearchBriefing Paper Sponsored By Broadcom - SPONSORED CONTENT FROM Teleperformance
Partnering in Complex Times: Turning to the Experts for Best-In-Class Customer Experience
Strategy ResearchWhite Paper Sponsored By Teleperformance -
Two Questions to Ask Before Setting Your Strategy
Strategy Digital ArticleFirst: Is there a problem to be solved? -
How People Analytics Can Help You Change Process, Culture, and Strategy
Organizational transformation Digital ArticleYou can’t make big organizational changes without understanding how employees behave. -
5 Ways the Best Companies Close the Strategy-Execution Gap
Strategy & Execution Digital ArticleTest and learn, then test some more. -
Your Strategy Has to Be Flexible - But So Does Your Execution
Strategy & Execution Digital ArticleDon't make the plan too rigid. -
Whiteboard Session: 5 Principles for Innovation in Emerging Markets
Global Business VideoThink about consumers' jobs-to-be-done. -
A Good Digital Strategy Creates a Gravitational Pull
Strategy & Execution Digital ArticleThanks to social media, the most important influences on your business often happen when you aren't in the room. When people connect peer-to-peer, there... -
The Explainer: Core Competence
Strategy & Execution VideoWhat does your company do better than any other firm? -
Strategic Plans Are Less Important than Strategic Planning
Strategy & Execution Digital ArticleNo plan survives contact with reality. -
Balancing Opportunity and Uncertainty
When faced with a choice about whether to accept a new position, you need to balance opportunity with uncertainty. -
Lean Strategy
Strategy & Execution Magazine ArticleStrategy and entrepreneurship are often seen as polar opposites. Strategy means rigorously defining and pursuing one clear path, while entrepreneurship... -
How to Live with Risks
Strategy & Execution Magazine ArticleFor years "risk management" has been characterized chiefly by caution--preventing the business from doing things that would create exposure. Although... -
Craft a Story to Sell Your Business Case
Finance & Accounting VideoWant your business case to be supported? Get attention by telling a good story. -
Experiment to Learn About Your Market
Finance & Accounting VideoWhen you're innovating for your business, create a "plan to learn" that tests assumptions.
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Deutsche Telekom 2020: Leading The Digital Transformation
Leadership & Managing People Case Study8.95View Details Tim Höttges was at the outset of his seventh year as CEO of Deutsche Telekom (DT) in 2020. The company served more than 184 million mobile customers and... -
Adelphia Communications Corp.
Finance & Accounting Case Study8.95View Details A bank officer must make a loan application decision for a large but financially troubled cable broadcaster. -
Punjab and Kerala: Regional Development in India
Global Business Case Study8.95View Details Between 2000 and 2004, India's economy grew by 6.35%. Focuses on the states of Punjab and Kerala, which emphasized sharply different development strategies.... -
Corning Glass Works: The Electronic Products Division (A)
Organizational Development Case Study8.95View Details Describes a division of Corning Glass Works that finds itself with deep financial and organizational problems. Severe conflict and lack of coordination... -
China Resources Corp. (B): China Resources Microelectronics
Finance & Accounting Case Study5.00View Details Late in October 2006, China Resources (Holdings) Co., Ltd. (CRC) CEO Charlie Song Lin, CFO Jiang Wel, and Information Center GM Derek Cheng were traveling... -
Business Case Development
Finance & Accounting Tool99.00View Details You recognize a great opportunity to help your organization, but how do you communicate it? Learn how to create and present a compelling business case... -
Competing with Social Networks: Designing Social Strategy
Strategy & Execution Case Study8.95View Details This note outlines the process of designing a social strategy. -
Understand the Big Picture
Strategy & Execution Tool99.00View Details Create value by viewing your organization and your role in it from a broad perspective. -
Voice War: Hey Google vs. Alexa vs. Siri
Strategy & Execution Case Study8.95View Details By early 2018, voice-controlled intelligent assistants had become a major new front in the battle between the giants of the technology sector. "Voice... -
Sirtris Pharmaceuticals: Living Healthier, Longer (Abridged)
Innovation & Entrepreneurship Case Study8.95View Details Describes a set of key strategic decisions facing the scientific founder and CEO of a promising, early stage bio-pharmaceuticals company. Should the company... -
Competing on the Edge: Strategy as Structured Chaos
Strategy & Execution Book35.00View Details This book translates leading edge concepts from complexity theory into management practice. Each chapter focuses on a specific management dilemma and... -
HBR Guide to Managing Strategic Initiatives Ebook + Tools
Strategy & Execution BookManaging a successful strategic initiative may be the key to transforming your company--and propelling your career forward. Yet running a cross-functional... -
First Community Bank (A)
Organizational Development Case Study8.95View Details First Community Bank, a bank-within-a-bank at Bank of Boston, was established in 1990 as a unique venture to serve urban communities. By 1995 it has achieved... -
Yammer (A)
Strategy & Execution Case Study6.95View Details In spring 2012, Yammer was on track to become a highly successful standalone company. Yammer was a leading Enterprise Social Network (ESN), providing... -
Donald Salter Communications, Inc.
Finance & Accounting Case Study8.95View Details A new CEO is hired to manage the turnaround of a family-owned newspaper publisher. In a departure from previous management, he implements a new compensation... -
Advanced Medical Technology Corp.
Finance & Accounting Case Study8.95View Details A loan officer must decide whether to lend $8 million to a rapidly growing high technology company. The company has had a series of relationships with... -
Andreas Keller in China
Strategy & Execution Case Study8.95View Details Good morning Mr. Teichner, After having arrived well in China on May 9 and some intense experiences, observations, and conversations, I see the urgent... -
Big Data at IBM: What to Do About Hadoop? A
Technology & Operations Case Study14.00View Details When Aya Soffer first heard of Hadoop, an implementation of Google's MapReduce technology, she knew that it was important to pay attention to it even... -
Playing to Win Strategy Toolkit
Strategy & Execution BookBE CONFIDENT IN YOUR STRATEGY SUCCESS. Strategy work can be a frustrating, stressful process that doesn't always lead to actionable results. This time... -
Intel Corporation: Outsourcing Dilemma
Strategy & Execution Case Study8.95View Details California-based Intel Corporation (Intel) was one of the world's leading semiconductor circuit firms. In July 2020, manufacturing delays with Intel's...
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The Balanced Scorecard—Measures that Drive Performance
Balanced scorecard Magazine ArticleWhat you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […] -
What Is Strategy?
Strategy & Execution Magazine ArticleToday's dynamic markets and technologies have called into question the sustainability of competitive advantage. Under pressure to improve productivity,... -
Putting the Balanced Scorecard to Work
Balanced scorecard Magazine ArticleWhat do companies like Rockwater, Apple Computer, and Advanced Micro Devices have in common? They’re using the scorecard to measure performance and set strategy. -
Office of Strategy Management
Strategy & Execution Magazine ArticleThere is a disconnect in most companies between strategy formulation and strategy execution. On average, 95% of a company's employees are unaware of,... -
Is America in Decline?
Global Business Magazine ArticleAmerica, a nation once celebrated for its irrepressible optimism, now appears to be obsessed by "declinism"--the idea that something is fundamentally... -
One If by Land, Two If by Sea: Using Dashboards to Revolutionize Your Performance Management System
Strategy & Execution Other Article9.50View Details It takes more than a strategy map and BSC to gauge how well your organization is linking strategy and operations. Dashboards are a vital part of the management... -
Deutsche Telekom 2020: Leading The Digital Transformation
Leadership & Managing People Case Study8.95View Details Tim Höttges was at the outset of his seventh year as CEO of Deutsche Telekom (DT) in 2020. The company served more than 184 million mobile customers and... -
Leadership and Strategic Risk Management: An SFO Approach
Strategy & Execution Other Article9.50View Details How can risk management be fixed? Banking executive Jack Klinck (and former chairman of BSC Hall of Fame company Mellon Europe), offers two solutions,... -
Seek Strategy the Right Way at the Right Time
Strategy & Execution Magazine ArticleDeliberate, emergent, and analogical approaches to finding the best strategy all have their advan-tages, depending on where an industry is in its life... -
Linking Marketing Plans to the Balanced Scorecard
Strategy & Execution Other Article9.50View Details Oddly, many users of the BSC have not taken advantage of its alignment capabilities to link the marketing process to organizational strategy. Here, strategy...