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15 Rules for Negotiating a Job Offer
Leadership & Managing People Magazine ArticleThe author, a professor of negotiation at Harvard Business School, offers 15 specific pieces of advice for job candidates: (1) Don't underestimate the... -
A Simple Way to Introduce Yourself
Communication AdviceThink: present, past, future. -
Set-Up-to-Fail Syndrome
Leadership & Managing People Magazine ArticleWhy do some employees perform poorly? Most managers would answer this question by ticking off a list that includes weak skills, insufficient experience,... -
What Great Listeners Actually Do
Listening skills Digital ArticleIt’s about more than keeping quiet. -
What Makes a Leader?
Leadership & Managing People Magazine ArticleWhen asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision--the qualities traditionally... -
The Science of Strong Business Writing
Leadership & Managing People Magazine ArticleBrain scans are showing us in new detail exactly what entices readers. Scientists can see a group of midbrain neurons--the "reward circuit"--light up... -
Recognizing and Responding to Microaggressions at Work
Organizational Development Digital ArticleWhat to do when you notice a colleague - or yourself - saying something harmful. -
The Leadership Odyssey
Leadership Magazine ArticleIt’s not easy to become less directive and more empowering. Here’s how to navigate the challenges. -
The Right Way to Fire Someone
Dismissing employees Digital ArticleBe simple and to-the-point. -
Make the Most of Your One-on-One Meetings
Leadership & Managing People Magazine ArticleFew organizations provide strong guidance or training for managers on meeting individually with their employees, but the author's research shows that... -
Strategies of Effective Interviewing
Job interviews Magazine ArticleWe all think we know how to carry on our side of a two-way business conversation, but we can get much fuller and more-accurate information if we pay careful attention to strategies of effective interviewing. -
7 Tricky Work Situations, and How to Respond to Them
Difficult conversations Digital ArticleFrom when someone takes credit for an idea to when you have to deliver bad news. -
The Right Way to Hold People Accountable
Developing employees Digital ArticleYou need to be clear in five areas. -
How to Tell Your Boss You Have Too Much Work
Leadership & Managing People Digital ArticleDon't suffer in silence. -
How to Handle Difficult Conversations at Work
Difficult conversations Best PracticeStart by changing your mindset. -
How to Become a Better Listener
Communication Digital ArticleSharpen these seven skills. -
How to Succeed Quickly in a New Role
Leadership & Managing People Magazine ArticleA role transition, whether it's a promotion, a move to a new organization, or a fresh challenge in an existing job, can be a huge boost to one's career.... -
A Step-by-Step Guide to Firing Someone
Dismissing employees Digital ArticleThink about it like a no-fault divorce. -
Be a Better Ally
Managerial behavior Magazine ArticleHow white men can help their marginalized colleagues advance -
7 Things to Say When a Conversation Turns Negative
Interpersonal skills Digital ArticleA helpful list of replies and comebacks.
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Leading in the Flow of Work
Leadership SpotlightHow to tap into the right intentions, words, and actions when you need them -
How to Sustain Your Empathy in Difficult Times
Leadership and managing people Magazine ArticleManagers are expected to provide employees with more emotional support than ever—and many are burning out. There’s a better way. -
The New Rules of Executive Presence
Managing yourself Magazine ArticleHow leaders need to think and act now -
The Leadership Mindset
Management Digital ArticleExemplary leadership involves more than mastering a repertoire of skills and high-level tasks. The secret to it is tapping into the right intentions,... -
Getting Along: How Can I Step Up in My Boss’s Absence — Without Stepping on Their Toes?
Leadership development Digital ArticleHBR’s advice columnist on how to cover a manager’s leave. -
Overcoming Your Need for Constant Validation at Work
Managing yourself Digital ArticleHow to strike the right balance between trusting yourself and considering what others think. -
How to Challenge Your Organization’s Status Quo — Productively
Managing yourself Digital ArticleTen steps for turning constructive dissent into the change necessary for innovation. -
What to Do When Stakeholders Have Competing Visions
Interpersonal communication Digital ArticleAdvice for leaders on how to balance multiple interests and agendas. -
Research: When — and Why — Employee Curiosity Annoys Managers
Leadership and managing people Digital ArticlePolitical skill separates those who endear from those who irritate. -
5 Tips for Buying Holiday Gifts for Clients
Managing yourself Digital ArticleYou don’t need to spend a lot of money to give them something thoughtful and memorable. -
How to Self-Promote — Without Sounding Self-Centered
Managing yourself Digital ArticleResearch suggests that boosting a colleague’s accomplishments alongside your own will help you signal both competence and good intentions. -
When Your Go-To Problem-Solving Approach Fails
Organizational decision making Digital ArticleEight steps to help you assess what’s not working — and why. -
4 Phrases That Build a Culture of Curiosity
Collaboration and teams Digital ArticleUse them to create deeper connections on your team. -
10 Ways to Prove You’re a Strategic Thinker
Management communication Digital ArticleIt’s not enough to have good ideas. You also have to communicate them effectively. -
How Project Managers Can Say No — While Preserving Relationships
Interpersonal communication Digital ArticleWhat to do next time you get a request you’re not sure whether you and your team can pull off. -
The Conflict Resolution Skills Every Project Manager Needs
Project management Digital ArticleHow to foster awareness, understanding, and respect for the different perspectives around the table. -
How to Stop Taking Work So Personally
Managing yourself Digital ArticleFive strategies to help you put things in perspective. -
The Art of Setting Expectations as a Project Manager
Business communication Digital ArticleManaging stakeholder expectations is one of the most challenging parts of the job. Here are five ways to do so successfully. -
5 Types of Manipulators at Work
Managing yourself Digital ArticleAnd how to protect yourself against them. -
Research: Can You Tell How You Come Across on Zoom?
Business communication Digital ArticleIt could depend on how anxious you’re feeling about the interaction.
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Arcelik: From a Dealer Network to an Omnichannel Experience
Sales & Marketing Case Study15.05View Details Arcelik Turkey, the country's market leader in household appliances, was at an omnichannel crossroads in January 2020. Arcelik was a B2B player utilizing... -
HP-Cisco Alliance (A)
Organizational Development Case Study8.95View Details In 2002, Hewlett-Packard and Cisco Systems strove to develop their long-standing partnership into a strategic alliance with increasing impact. Critical... -
ChatChat (VC Version)
Leadership & Managing People Case Study8.95View Details This is a role-play case, intended for use in a leadership development course for MBA students. The case has four roles: two for students playing the... -
Good Charts: The HBR Guide to Making Smarter, More Persuasive Data Visualizations
Communication BookA good visualization can communicate the nature and potential impact of information and ideas more powerfully than any other form of communication. For... -
HBR's 10 Must Reads on Leadership (Paperback + Ebook)
Leadership & Managing People Special Offer34.95View Details How can you transform yourself from a good manager into an extraordinary leader? We've combed through hundreds of Harvard Business Review articles on... -
Slade Co.
Organizational Development Case Study8.95View Details Describes a conflict between the values and norms of a segment of an internal social system and those of management and the wider culture. -
Hard-Won Accord: British Columbia & EDS Canada Negotiate a Complex Revenue Management Contract
Global Business Case Study8.95View Details When a public sector agency decides to privatize a large government function (as opposed to a more discreet job), the process of negotiating the service... -
Negotiate for Success Ebook Collection
Sales & Marketing Special Offer85.00View Details Negotiating is a tricky business. Despite your best efforts at the bargaining table, you may end up holding the short end of the stick. This specially-priced... -
Lisa Benton (B)
Organizational Development Case Study5.00View Details Provides a follow-up to Lisa Benton (A). -
Sunk Costs: The Plan to Dump the Brent Spar (A)
Strategy & Execution Case Study8.95View Details This case explores the conflict between Shell Oil and Greenpeace over Shell's plans to sink the aging Brent Spar oil platform in the North Atlantic. It... -
Erik Peterson at Biometra (B)
Organizational Development Case Study5.00View Details This one-paragraph case adds to the data presented in the (A) case. A redisguised and updated version of earlier case 494-006. -
Malcolm Turner at Vanderbilt
Organizational Development Case Study8.95View Details Malcolm Turner becomes the new athletic director at Vanderbilt University, tasked with increasing athletics-related revenue and improving on-field performance,... -
Wintel (E): From Multi-Market Contact to Multi-Geographic Contact
Strategy & Execution Case Study5.00View Details Supplements the (A) case. -
Buy-In: Saving Your Good Idea from Getting Shot Down (Enhanced eBook Edition)
Strategy & Execution BookThis special enhanced edition features 15 videos with author John Kotter, who explains how to prevent your good idea from getting shot down. You've got... -
HBR's 10 Must Reads on Communication, Vol. 2 (with bonus article "Leadership Is a Conversation" by Boris Groysberg and Michael Slind)
Communication BookIs your message getting through? The right communication tactics can motivate your people--and fuel your business. Get more of the ideas you want, from... -
Unmute! Effective Virtual Communication
Management Case Study8.95View Details Online meetings are now part of our normal daily routines. They are easy to set up, we have hardware to make them happen, multiple software solutions... -
The Mike and Vicky Case (B): Confidential Instructions for Vicky Blades
Leadership & Managing People Case Study5.00View Details A two-party negotiation between a successful female manager in the private banking industry and her male boss about her bonus, her performance, and her... -
Making the Tough Team Call (A)
Global Business Case Study8.95View Details Set in a German automotive company, this case traces the dynamics of a consulting project team doing a high-profile strategic project as part of a company-specific... -
Road Rage at the DMV
Sales & Marketing Case Study8.95View Details When Hewlett-Packard Enterprise notified Rhode Island's Governor's Office that it won't be able to deliver a "fully-functioning" technology upgrade for...
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15 Rules for Negotiating a Job Offer
Leadership & Managing People Magazine ArticleThe author, a professor of negotiation at Harvard Business School, offers 15 specific pieces of advice for job candidates: (1) Don't underestimate the... -
A Simple Way to Introduce Yourself
Communication AdviceThink: present, past, future. -
How to Write a Meaningful Thank You Note
Leadership & Managing People AscendSample messages from common workplace scenarios. -
How to Give and Receive Compliments at Work
Communication AdviceUse this checklist. -
Set-Up-to-Fail Syndrome
Leadership & Managing People Magazine ArticleWhy do some employees perform poorly? Most managers would answer this question by ticking off a list that includes weak skills, insufficient experience,... -
What Great Listeners Actually Do
Listening skills Digital ArticleIt’s about more than keeping quiet. -
My Pronouns Are She/They. What Are Yours?
Difficult conversations First PersonGender pronouns are not a trend — they are a best practice. -
What Makes a Leader?
Leadership & Managing People Magazine ArticleWhen asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision--the qualities traditionally... -
The Science of Strong Business Writing
Leadership & Managing People Magazine ArticleBrain scans are showing us in new detail exactly what entices readers. Scientists can see a group of midbrain neurons--the "reward circuit"--light up... -
Recognizing and Responding to Microaggressions at Work
Organizational Development Digital ArticleWhat to do when you notice a colleague - or yourself - saying something harmful.