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How to Write a Cover Letter
Cover letters Best PracticeAdvice for tackling one of the toughest parts of the job-hunting process. -
Stop Eliminating Perfectly Good Candidates by Asking Them the Wrong Questions
Hiring and recruitment Digital ArticleToo many applicants are screened out because they don’t fit a particular pattern. -
Set-Up-to-Fail Syndrome
Leadership & Managing People Magazine ArticleWhy do some employees perform poorly? Most managers would answer this question by ticking off a list that includes weak skills, insufficient experience,... -
9 Trends That Will Shape Work in 2023 and Beyond
Business management Digital ArticleAmid a looming economic downturn, employers can expect another tumultuous year. -
When Blind Hiring Advances DEI - and When It Doesn't
Organizational Development Digital ArticleThree questions to ask before implementing the strategy into your hiring practices. -
Data Scientist: The Sexiest Job of the 21st Century
Organizational Development Magazine ArticleBack in the 1990s, computer engineer and Wall Street "quant" were the hot occupations in business. Today data scientists are the hires firms are competing... -
How Netflix Reinvented HR
Organizational Development Magazine ArticleWhen Netflix executives wrote a PowerPoint deck about the organization's talent management strategies, the document went viral--it's been viewed more... -
The Ordinary Heroes of the Taj
Organizational Development Magazine ArticleWhen terrorists attacked the Indian city of Mumbai in 2008, employees of the Taj Mumbai hotel displayed uncommon valor. They placed the safety of guests... -
Why Women Don't Apply for Jobs Unless They're 100% Qualified
Leadership & Managing People Digital ArticleIt's not because they lack confidence. -
Rethink Your Employee Value Proposition
Organizational Development SpotlightA lot of leaders believe that the formula for attracting and keeping talent is simple: Just ask people what they want and give it to them. The problem... -
The C-Suite Skills That Matter Most
Succession planning SpotlightMore than ever, companies need leaders who are good with people. -
How to Conduct an Effective Job Interview
Organizational Development Best PracticeDon't waste your breath with absurd questions like: What are your weaknesses? -
Your Approach to Hiring Is All Wrong
Organizational Development SpotlightBusinesses have never done as much hiring as they do today and have never done a worse job of it, says Peter Cappelli of Wharton. Much of the process... -
Very Real Dangers of Executive Coaching
Leadership & Managing People Magazine ArticleA personal coach to help your most promising executives reach their potential--sounds good, doesn't it? According to Steven Berglas, executive coaches... -
What Makes a Good Salesman (HBR Classic)
Sales & Marketing Magazine ArticleDespite millions of dollars spent on combating the high turnover rate among insurance agents, the rate--approximately 50% within the first year and 80%... -
High-Performance Marketing: An Interview with Nike’s Phil Knight
Leadership Magazine ArticleNike is a champion brand builder. Its advertising slogans—“Bo Knows,” “Just Do It,” “There Is No Finish Line”—have moved beyond advertising into popular expression. Its athletic footwear and clothing have become a piece of Americana. Its brand name is as well-known around the world as IBM and Coke. So it may come as a surprise […] -
Making Exit Interviews Count
Organizational Development Magazine ArticleIn the knowledge economy, skilled employees are the assets that drive organizational success. Thus companies must learn from them--why they stay, why... -
7 Practical Ways to Reduce Bias in Your Hiring Process
Race Best PracticeStart by reworking your job descriptions. -
The Great Resignation Didn't Start with the Pandemic
Organizational Development Digital ArticleFive forces driving the long-term trend. -
Layoffs That Don't Break Your Company
Organizational Development Magazine ArticleToday layoffs have become companies' default response to the challenges created by advances in technology and global competition. Yet research shows that...
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China's Migrant Workforce and the Reform of Its Housing Registration System
Organizational Development Case Study8.95View Details This case discusses the housing registration system that was implemented in China in the late 1950s and categorized individuals into two groups: urban... -
Ann Hopkins (B)
Leadership & Managing People Case Study5.00View Details Describes the reasons why the courts found in favor of Ann Hopkins in the sexual discrimination suit. Also explains why the courts concluded she was the... -
Frank Addante, Serial Entrepreneur
Innovation & Entrepreneurship Case Study8.95View Details Frank Addante is a 28-year-old serial entrepreneur who is in the process of building his fifth venture. Of his first four ventures, two were sold, one... -
Adam Baxter Co./Local 190 1985 Negotiation, Baxter Management Confidential Information (1983 Arbitrated Ruling)
Strategy & Execution Case Study8.95View Details Includes a series of three negotiation exercises portraying management/labor relations at ABC over a period of seven years. ABC, initially a family-owned... -
Egon Zehnder International: Managing Professionals in an Executive Search Firm
Leadership & Managing People Case Study5.00View Details Compares the management of professionals at Egon Zehnder International, a leading executive search firm, and its competitors. Highlights recruitment,... -
Toivonen Paper in the U.S.: Human Resource Implications of Foreign Corporate Ownership
Global Business Case Study8.95View Details The growing globalization of many industries has led many U.S.-based companies to open facilities overseas. In the process, researchers have counseled... -
GE's Talent Machine: The Making of a CEO, Video
Leadership & Managing People Case Study150.00View Details CEO Jeff Immelt, ex-CEO Jack Welch, and HR Chief Bill Conaty discuss how GE has made talent development a source of sustainable competitive advantage.... -
Tim Blanchard at Jones Mendel & Co.
Leadership & Managing People Case Study8.95View Details Tim Blanchard struggles to balance all the demands facing him as a partner of a consulting firm. He must decide how to serve clients, mentor his people,... -
Empleados Ya: A Head Hunter for the Poor
Strategy & Execution Case Study8.95View Details The case opens in March 2008 with Andrés González, the entrepreneurial mind behind Empleados Ya (EY), concerned about the financial situation of his new... -
Corporate Governance at Citic Pacific
Finance & Accounting Case Study8.95View Details On the evening of 20 October 2008, Citic Pacific, the Hong Kong arm of the CITIC Group, China's largest state-owned investment company, stunned the stock... -
General Mills Canada: Building a Culture of Innovation (A)
Leadership & Managing People Case Study8.95View Details The president of General Mills Canada wants to build a culture of innovation in his firm. Prior to a senior management meeting in 2010 to review the company's... -
Slade Co.
Organizational Development Case Study8.95View Details Describes a conflict between the values and norms of a segment of an internal social system and those of management and the wider culture. -
ABC Energy Limited: Culture and Formalization
Innovation & Entrepreneurship Case Study8.95View Details AWARD WINNING CASE: Adjudged third best case at the ISB Case Competition 2010 held in partnership with the Richard Ivey School of Business and the Association... -
Au Bon Pain: The French Bakery Cafe, the Partner/Manager Program
Technology & Operations Case Study6.95View Details In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic... -
Managing Your Career
9.95View Details Wondering how the most accomplished leaders from around the globe have tackled their toughest challenges? Now you can find out--with Lessons Learned.... -
Recruitment at Penguin Random House UK
Organizational Development Case Study8.95View Details In December 2019, Claire Thomas and Ellie Harlow were reflecting on their efforts to promote diversity and inclusion in hiring at Penguin Random House... -
Dealing with Corruption in the Police Force of La Paz
Leadership & Managing People Case Study8.95View Details A reform mayor of Bolivia's capital city is taken aback by a consultant's report showing a shocking level of corruption on the part of municipal police-a... -
Leading Change in Talent at L'Oreal
Organizational Development Case Study8.95View Details Jean-Claude Le Grand just stepped into a new role as Executive Vice-President for Human Resources at the global cosmetics company, L'Oréal. He is now... -
Beamery: Using Skills and AI to Modernize HR
Management Case Study8.95View Details Unicorn human relationships startup Beamery evaluates it growth versus depth strategy as its strategic partners and customers could become future competitors...
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How to Write a Cover Letter
Cover letters Best PracticeAdvice for tackling one of the toughest parts of the job-hunting process. -
Stop Eliminating Perfectly Good Candidates by Asking Them the Wrong Questions
Hiring and recruitment Digital ArticleToo many applicants are screened out because they don’t fit a particular pattern. -
Set-Up-to-Fail Syndrome
Leadership & Managing People Magazine ArticleWhy do some employees perform poorly? Most managers would answer this question by ticking off a list that includes weak skills, insufficient experience,... -
9 Trends That Will Shape Work in 2023 and Beyond
Business management Digital ArticleAmid a looming economic downturn, employers can expect another tumultuous year. -
When Blind Hiring Advances DEI - and When It Doesn't
Organizational Development Digital ArticleThree questions to ask before implementing the strategy into your hiring practices. -
Data Scientist: The Sexiest Job of the 21st Century
Organizational Development Magazine ArticleBack in the 1990s, computer engineer and Wall Street "quant" were the hot occupations in business. Today data scientists are the hires firms are competing... -
How Netflix Reinvented HR
Organizational Development Magazine ArticleWhen Netflix executives wrote a PowerPoint deck about the organization's talent management strategies, the document went viral--it's been viewed more... -
The Ordinary Heroes of the Taj
Organizational Development Magazine ArticleWhen terrorists attacked the Indian city of Mumbai in 2008, employees of the Taj Mumbai hotel displayed uncommon valor. They placed the safety of guests... -
Why Women Don't Apply for Jobs Unless They're 100% Qualified
Leadership & Managing People Digital ArticleIt's not because they lack confidence. -
Rethink Your Employee Value Proposition
Organizational Development SpotlightA lot of leaders believe that the formula for attracting and keeping talent is simple: Just ask people what they want and give it to them. The problem...