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8 Questions About Using AI Responsibly, Answered
Technology & Operations Big IdeaGenerative AI tools are poised to change the way every business operates. As your own organization begins strategizing which to use, and how, operational... -
How to Create a Stakeholder Strategy
Business and society Magazine ArticleA data-driven approach to design, measurement, and implementation -
Why Business Leaders Must Resist the Anti-ESG Movement
Leadership & Managing People Digital ArticleRetreat isn't just inadvisable; it's dangerous. -
AI Regulation Is Coming
Technology & Operations Magazine ArticleFor years public concern about technological risk has focused on the misuse of personal data. But as firms embed more and more artificial intelligence... -
Neuromarketing: What You Need to Know
Sales & Marketing Magazine ArticleThe field of neuromarketing, sometimes known as consumer neuroscience, studies the brain to predict and potentially even manipulate consumer behavior... -
A New Model for Ethical Leadership
Leadership & Managing People Magazine ArticleRather than try to follow a set of simple rules ("Don't lie." "Don't cheat."), leaders and managers seeking to be more ethical should focus on creating... -
Customer Data: Designing for Transparency and Trust
Sales & Marketing Magazine ArticleWith the help of technology, companies today sweep up huge amounts of customer data. But they tend to be opaque about the information they collect and... -
Building an Ethical Company
Personal ethics Magazine ArticleCreate an organization that helps employees behave more honorably. -
Why Be Honest If Honesty Doesn't Pay
Leadership & Managing People Magazine ArticleConscience explains why most business men and women keep their word and deal fairly with one another. There is no evidence that honesty pays, despite... -
The Secrets to Successful Strategy Execution
Strategy execution Magazine ArticleResearch shows that enterprises fail at execution because they go straight to structural reorganization and neglect the most powerful drivers of effectiveness—decision rights and information flow. -
Three Questions Leaders Must Ask About Their Company
Leadership Digital ArticleToo often we see character, certainly in management circles, in reference to lack of it. That is, some CEO or CFO or senior executive has been caught with his hand in the kitty or in the knickers of some subordinate. Character, as our parents tell us, is what you do when you think no one […] -
The Trust Crisis
Global Business Big Idea -
The Foreign Corrupt Practices Act
Finance and investing Magazine ArticleFor the first 40-plus years of their existence, the federal securities laws did not require or prohibit specific managerial practices in the operation of business, other than a business in one of a handful of closely regulated industries. But with the passage of the Foreign Corrupt Practices Act of 1977, the SEC is equipped to […] -
Better Ways to Communicate Hospital Data to Physicians
Strategy & Execution ResearchAdministrators need strategies to engage physicians. -
The Molecule Behind Effective Teamwork
Paul Zak, author of The Moral Molecule, explains how oxytocin boosts cooperative behavior. -
Operational Transparency
Technology & Operations Magazine ArticleConventional wisdom holds that the more contact an operation has with its customers, the less efficiently it will run. But when customers are partitioned... -
Lessons from Andy Pettitte: How Not To Apologize
Business communication Digital ArticleIn deciding to make a public statement about his use of human growth hormone, New York Yankees pitcher Andy Pettitte did the right thing — and the hard thing. Given his apparently more forthright approach to dealing with his situation than that of friend and teammate Roger Clemens, Pettitte went into his apology with a […] -
How Being Filmed Changes Employee Behavior
Leadership & Managing People Digital ArticlePolice departments aren't the only ones considering it. -
Be Real with Your Team
Be transparent and authentic with your team. A ukulele can help. -
DNA: Handle with Care
Government policy and regulation Magazine ArticleThe genetics boom is upon us, promising everything from cures for inherited diseases to smarter children. But companies must tread carefully as the ethical debate plays out.
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AI Is Testing the Limits of Corporate Governance
Corporate governance Digital ArticleThe turmoil at OpenAI offers five lessons — and one dire warning. -
How Leaders Can Be Stewards of “Good Tech”
Business ethics Digital ArticleFormer IBM CEO Ginni Rometty on driving positive, meaningful change for individuals, our organizations, and our world. -
How Companies Can Build Trustworthy AI Assistants
Business and society Digital ArticleAs they become more powerful, here’s what organizations need to do to ensure they’re deployed responsibly. -
Unifying Your Company Around a Moral Goal
Business ethics Digital ArticleThree strategies for building a “moral community.” -
To Prove Your Company Isn’t Greenwashing, Endorse Smart Regulation
Business history Digital ArticleIt’s the best way to show consumers that you practice what you preach. -
A Strong Purpose Can Make Your Company a Magnet for Talent
Business ethics Digital ArticleFive best practices to draw in committed employees and encourage them to do their best work. -
How Leaders Can Create a Purpose-Driven Culture
Business and society Digital ArticleArticulating what your organization stands for is not enough; you also need to live the message. -
What It Means to Be a Moral Leader
Business and society Digital ArticleLeading your team to do things right is only half the job. You also need to do the right things. -
Neurotech Is Coming to the Workplace. Here's How to Be Ready.
Management VideoThe era of brain surveillance has begun, and it's not a fad. It's a new way of living and thinking about ourselves and our well-being-personally and professionally.... -
Generative AI-nxiety
Risk management Digital ArticleLeaders are feeling disoriented and concerned about the new technology. Here are four key risks to understand — and advice on how to address them. -
Why Today’s Leaders Need to Be Perpetual Learners
Business and society Digital Article“Changing yourself in the job, especially if you’re doing well, is one of the hardest things to do.” -
A More Ethical Approach to Employing Contractors
Labor Digital ArticleBeyond doing the right thing, responsible contracting attracts and cultivates talent, lifts employee morale, generates returns, and bolsters your brand. -
Companies Need to Prove They Can Be Trusted with Technology
Business and society Digital ArticleConsumers have lost confidence in tech — and the companies who develop it. Here’s how organizations can restore digital trust. -
The Ethics of Managing People’s Data
Business and society Magazine ArticleThe five issues that matter most -
Accounting for Carbon Offsets
Accounting Magazine ArticleRobust reporting principles to improve today’s carbon-trading markets -
Managing the Risks of Generative AI
AI and machine learning Digital ArticleGuidelines for companies as they implement the next generation of AI tools. -
AI Can Be Both Accurate and Transparent
AI and machine learning Digital ArticleHistorically, tech leaders have assumed that the better a human can understand an algorithm, the less accurate it will be. But is there always a tradeoff? -
8 Questions About Using AI Responsibly, Answered
AI and machine learning Big IdeaHow to avoid pitfalls around data privacy, bias, misinformation, generative AI, and more. -
Ethics in the Age of AI
Management Digital ArticleThe next generations of generative AI, quantum computing, and other emerging technologies don't just pose a challenge for organizational operations and... -
How to Create a Stakeholder Strategy
Business and society Magazine ArticleA data-driven approach to design, measurement, and implementation
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Manan Publishing: Raising Funds for Not-for-profit
Management Case Study8.95View Details Subir Shukla, the Principal Coordinator in Ignus Pahal, was involved in improving education for marginalized children. After working for many years at... -
Diversifying P&G's Supplier Base (A)
Sales & Marketing Case Study8.95View Details In February 2003, P&G hosted two meetings-one with its largest woman- and minority-owned suppliers and one with its largest non-minority-owned suppliers.... -
A Sweet Dilemma: Sourcing Palm Oil with Ferrero SpA and Nestlé
Strategy & Execution Case Study8.95View Details This case focuses on Ferrero SpA's sustainable palm oil sourcing strategy in light of its acquisition of Nestlé's U.S. confectionery brands, which in... -
OneTen: One Million Careers for Black Talent (B)
Management Case Study5.00View Details The OneTen case study examines the nonprofit organization's origin story. Its founding team includes a roster of corporate superstars-Ken Chenault (former... -
Cost Plus Drugs
Strategy & Execution Case Study8.95View Details In September 2022, Mark Cuban Cost Plus Drugs Company CEO Alex Oshmyansky considered the future of the company. Cost Plus Drugs was a retailer for more... -
Oracle vs. PeopleSoft (A)
Leadership & Managing People Case Study8.95View Details Focuses on the hotly contested takeover battle between software rivals Oracle and PeopleSoft in 2003 and 2004. Raises novel issues of takeover law under... -
FJ Management Inc.
Leadership & Managing People Case Study8.95View Details In late 2015, Crystal Call Maggelet, president and CEO of FJ Management, is working with her investment committee to help set the company's strategic... -
IKEA's Global Sourcing Challenge: Indian Rugs and Child Labor (A)
Technology & Operations Case Study8.95View Details Traces the history of IKEA's response to a TV report that its Indian carpet suppliers were using child labor. Describes IKEA's growth, including the importance... -
Uber(US): The Push for Autonomous Vehicles
Technology & Operations Case Study8.95View Details Since early 2015, Uber had been investing heavily in research and development for its autonomous vehicles to revolutionize the ride-hailing industry and... -
Wes Hall and the BlackNorth Initiative
Innovation & Entrepreneurship Case Study8.95View Details Wes Hall founded Kingsdale Advisors and built it into one of Canada's leading shareholder services and advisory firms. Influenced by the Black Lives Matter... -
LaborVoices: Bringing Transparency to the Global Supply Chain
Leadership & Managing People Case Study8.95View Details Social entrepreneur Kohl Gill founded LaborVoices in 2010 with the goal of using mobile phone technology to bring transparency to the global supply chain.... -
Collision Course: Carlos Ghosn and the Culture Wars That Upended an Auto Empire
30.00View Details In Japan it's called the "Ghosn Shock"--the stunning arrest of Carlos Ghosn, the jet-setting CEO who saved Nissan and made it part of a global automotive... -
Global Sourcing at Nike
Leadership & Managing People Case Study8.95View Details This case explores the evolution of Nike's global product sourcing strategy, in particular ongoing efforts to improve working conditions at its suppliers'... -
Out for Blood: Tyler Shultz and Theranos (E)
Global Business Case Study5.00View Details Case Supplement for Case UV8435 -
Kinto: Toyota's new mobility services platform
Strategy & Execution Case Study8.95View Details In 2019, Toyota launched KINTO, its new mobility services brand, in Europe - to address the increasing shift in consumer preferences from ownership to... -
Leading Anadarko
Leadership & Managing People Case Study6.95View Details Describes the challenges facing Jim Hackett, the newly appointed CEO of Anadarko Petroleum, an independent oil and gas exploration company. In addition... -
Sterlite Copper: Business at What Cost?
Organizational Development Case Study8.95View Details Since its inception in 1994, Sterlite Copper (Sterlite), a subsidiary of UK-based mining and metals conglomerate Vedanta Resources plc, had encountered... -
Greening Walmart: Progress and Controversy
Leadership & Managing People Case Study15.05View Details In 2005, Walmart, the world's largest retailer, launched a sustainability initiative aimed at reducing waste and making the company more environmentally... -
AstraZeneca (China): Promoting Social Innovation with Holistic Disease Management Solutions Throughout the Patient Journey
Management Case Study8.95View Details He increased the sales of products such as Pulmicort RespulesTM after their patents expired, generating significant social benefits by making medical...
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8 Questions About Using AI Responsibly, Answered
Technology & Operations Big IdeaGenerative AI tools are poised to change the way every business operates. As your own organization begins strategizing which to use, and how, operational... -
How to Create a Stakeholder Strategy
Business and society Magazine ArticleA data-driven approach to design, measurement, and implementation -
Why Business Leaders Must Resist the Anti-ESG Movement
Leadership & Managing People Digital ArticleRetreat isn't just inadvisable; it's dangerous. -
AI Regulation Is Coming
Technology & Operations Magazine ArticleFor years public concern about technological risk has focused on the misuse of personal data. But as firms embed more and more artificial intelligence... -
Neuromarketing: What You Need to Know
Sales & Marketing Magazine ArticleThe field of neuromarketing, sometimes known as consumer neuroscience, studies the brain to predict and potentially even manipulate consumer behavior... -
A New Model for Ethical Leadership
Leadership & Managing People Magazine ArticleRather than try to follow a set of simple rules ("Don't lie." "Don't cheat."), leaders and managers seeking to be more ethical should focus on creating... -
Customer Data: Designing for Transparency and Trust
Sales & Marketing Magazine ArticleWith the help of technology, companies today sweep up huge amounts of customer data. But they tend to be opaque about the information they collect and... -
Building an Ethical Company
Personal ethics Magazine ArticleCreate an organization that helps employees behave more honorably. -
Why Be Honest If Honesty Doesn't Pay
Leadership & Managing People Magazine ArticleConscience explains why most business men and women keep their word and deal fairly with one another. There is no evidence that honesty pays, despite... -
The Secrets to Successful Strategy Execution
Strategy execution Magazine ArticleResearch shows that enterprises fail at execution because they go straight to structural reorganization and neglect the most powerful drivers of effectiveness—decision rights and information flow.